5/5
GoogleAn excellent and smooth letting process from tenant sourcing through to in life management of the let and backed up by an efficient and effective rental collection and reporting process.
Trusted Agent profile · London
Barnard Marcus Lettings London reviews
★★★★★
669 reviews across 2 platforms
155 Upper Richmond Road, Putney, London, SW15 2TX
Barnard Marcus Lettings's office in London, at 155 Upper Richmond Road, is rated 3.1 out of 5 across 669 reviews on two platforms, including 181 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThe worst customer service ever
The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.
5/5
GoogleBarnard Marcus is a great company. The crew is incredible is incredible, specially Marta Antollini, I got lots of help from her, she is amazing.
5/5
GoogleSimmi at Putney branch and the rest of her colleagues were incredibly helpful, and very pleasant to deal with during my move. Much appreciated, and well recommended.
1/5
TrustpilotLost £1200, stay clear
Lost £1200 as their seller accepted another offer after I progressed. Second time dealing with Barnard Marcus and second tome something has gone wrong.
1/5
TrustpilotAbsolutely usless
Absolutely usless. Would never recommend them.
5/5
GoogleI dealt with Barnard Marcus when looking for a property last year. They were very professional and nothing was too much trouble. Highly recommend.
1/5
TrustpilotAbsolute unprofessional bunch of people…
Absolute unprofessional bunch of people trying to do state agency business. I had wasted so much of my time with them.
4/5
TrustpilotBarnard Marcus Mitcham.
Ali and Dagmara have been Excellent Both have made the process so far an easy and pleasent experience.
1/5
TrustpilotStaff driving around in company cars…
Staff driving around in company cars speeding and over taking you. Really professional!
5/5
GoogleVery well looked after and would utilise their expertise again!PositiveQuality
1/5
TrustpilotAvoid for your own sanity
Just avoid, for both property management and when looking to sell.. Save yourselves the anxiety.
5/5
GoogleThey let a property for me quickly and efficiently have been easy and pleasant to deal with.
5/5
GoogleNice atmosphere, with very attentive people which counts alot to me.
1/5
TrustpilotKeep well away from the NEW MALDEN…
Keep well away from the NEW MALDEN branch. Just think twice before using them.
1/5
TrustpilotImpossible to contact
Impossible to contact ! Using any means !
5/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
TrustpilotAvoid
1/5
TrustpilotAvoid if you can!!
Avoid if you can!!!
1/5
GoogleDon't do business with these guys, they're not to be trusted
5/5
GoogleVery helpful and professional.
1/5
TrustpilotHi everyone,
5/5
TrustpilotPrompt service and quick response time
Rating only, no written review.
5/5
TrustpilotGreat service
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
