Trusted Agent profile · London
★★★★★
684 reviews across 2 platforms
66-68 Shepherds Bush Road, London, W6 7PH
Barnard Marcus Lettings's office in London, at 66-68 Shepherds Bush Road, is rated 3.0 out of 5 across 684 reviews on two platforms, including 196 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from a great team in overcoming many changes in what was a complicated sale with Simon pulling out all the stops to complete the sale Excellent service at a very good price Thank you again EdwardPositiveResponsiveness, Quality, Value
1/5
TrustpilotRubbish.
Rubbish.. if you not sell with them, they not show any house for you. Ridiculous!!
5/5
TrustpilotVery happy with Emily from Barnard…
Very happy with Emily from Barnard Marcus, she was very helpful and professional at all times when we were selling our house
1/5
TrustpilotThe worst agency I have ever dealt with
The worst agency I have ever dealt with in London. I wouldn’t even know where to begin to talk about the issues both me as a tenant and my landlord have had. Incompetent people, liars, corner cutters, lack all types of communication skills. Avoid avoid avoid. Especially the Wandsworth branch.
1/5
TrustpilotWhatever you do don’t use them
A terrible group of unprofessional and incompetent staff Poor communication
5/5
TrustpilotWe cannot rate the Covent Garden office…
We cannot rate the Covent Garden office higher. The service we received was second to none and we have recommended them many friends near and far.
1/5
TrustpilotTooting
The experience from Barnard Marcus is the worst I have ever had. From day one, the service has been absolutely appalling. A number of mistakes were made, emails were not replied to and processes were not followed. I would advise everyone to avoid this company.
1/5
TrustpilotWanted us to buy blind
Wanted to buy a house on auction. They wanted us to ‘buy blind’ (without a viewing) and were completely unhelpful
1/5
TrustpilotPoor communication and forceful sales…
Poor communication and forceful sales tactics. Receiving multiple unwanted sales calls and after reporting this, I was told I was rude and the member of staff put the phone down on me.
5/5
GoogleI would just like to thank all the staff at the Sheherds Bush Branch of BM, Mark Coden, Gareth Trott, Simon Triglia and Ioana Albu for all their help with the sale of my flat. Best wishes to you all MariaPositiveResponsiveness, Quality, Professionalism, Value
5/5
Trustpilotgreat customer service
Me and my partner were more than pleased with the service provided by Martin Mwangi at the south croydon branch, he was very professional and would recommend Barnard Marcus to anyone thanks to him. we have been in our apartment for 1year and couldn't of been more satisfied.
1/5
TrustpilotI have on several occasions been…
I have on several occasions been interested in property for auction by Barnard Marcus, however as a buyer I have experienced terrible service, many times not even receiving a reply to emails. Sellers with properties under 500,00 should look elsewhere in my opinion
3/5
GoogleWe bought a property through them in 2021. From our experience, the staff there really work for the sellers, not the buyers. Frankly, they haven't brought much value to our transaction and were not particularly amicable.
5/5
GoogleFantastic service by Simon Triglia, he is the only reason I instructed Barnard Marcus to sell our home. He even assisted in our onward purchase via one of the other Barnard Marcus offices, nothing was too much trouble!! Highly recommended !! 5*PositiveProfessionalism
1/5
TrustpilotAvoid this agent!
Avoid this agent!Paid full management, inventory check. Tenant left leaving inhabitable condition. Instructed repair work done, but 4 months, nothing done!Saying “it’s not our responsibility”Any appliances not working. Say “ not normal work to check appliance”4 months! Nothing done. Loss 4 months of income!
5/5
GoogleExcellent service for renting our new flat. Victor (Lettings Negotiator) was always there when needed, solving any problem that came in our way. Recommended!
5/5
GoogleWe had such a great renting experience with Arnoldas and Andreja. They are available whenever we needed them and happy to help us to sort out any issue. Definitely recommended to everyone!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service by Simon Triglia, he is the only reason I instructed Barnard Marcus to sell our home. He even assisted in our onward purchase via one of the other Barnard Marcus offices, nothing was too much trouble!! Highly recommended !! 5*PositiveProfessionalism
5/5
TrustpilotWe have found the team helpful
We have found the team helpful, from arranging viewings to consideration for the covid restrictions. Mr Enrique Bosch the mortgage person who is dealing with us has promptly replied and answered our queries with patience and a good understanding of the mortgage process.
5/5
GoogleProfessional, helpful, pleasant and most importantly very honest. We had a great experience with Yuri -- he was very polite and helpful in every way. In fact, the whole team that Andeja runs is wonderful. Hats off to them and look forward to working with them in the future!
5/5
TrustpilotKnowledgeable & Helpful
I had the pleasure of dealing with Anthony who was incredibly helpful and knowledgeable. He gave me very realistic advice and guidance on letting my house! Highly recommend! Thank you
1/5
Trustpilotuse Another estate agent for a professional service
Went in Bernard Marcus Putney today it was like a kids playgroup had a kid being looked after by his mum who works there was more interested in keeping he son entertained then work Branch manger was not in apparently left early No sales staff Absolutely a joke
1/5
TrustpilotA total waste of time
A total waste of time, it almost seems that they are doing you a favour to give you information. The Epsom office kept me 2 weeks waiting for a reply and after chasing them they gave me an unbelievable ridicolous answer.Bad, really bad experience.
1/5
TrustpilotAvoid
I tried to gather more information for a property I potentially wanted to bid on however the lack of interest shown from the agent was very surprising. If I ever have a property to auction I certainly would stay clear of this company.
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Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
