1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
Trusted Agent profile · London
Barnard Marcus Lettings London reviews
★★★★★
684 reviews across 2 platforms
66-68 Shepherds Bush Road, London, W6 7PH
Barnard Marcus Lettings's office in London, at 66-68 Shepherds Bush Road, is rated 3.0 out of 5 across 684 reviews on two platforms, including 196 Google reviews rated 4.4.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAs a longterm landlord using Barnard Marcus I found Andreja and David worked extremely swiftly in finding me a new tenant and were incredibly active and helpful in solving the issues involved in letting . Very satisfied with their service .
5/5
TrustpilotFantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
5/5
GoogleAs a first-time buyer racing to beat the stamp duty deadline, Barnard Marcus did everything they could to move the process along as fast as possible and were polite and helpful throughout.
1/5
TrustpilotSpam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
5/5
GoogleI've rented a flat in Hammersmith with the help of Yuri, from Barnard Marcus. He went above and beyond in helping me rent a flat in under a week. Everybody from the agency have shown me the utmost professionalism.
2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
GoogleDavid Odzakovic helped me to find the best choice when I was looking for a place to rent. He is always been very helpful and kind, never pushing me to a rushed decision. Very patient and understanding
5/5
TrustpilotI sold my property in Furzedown through…
I sold my property in Furzedown through the Streatham branch. Glen and the rest of the team were great. With support from Ish, Siobhan and financial advice from Stephen I was well looked after. Thanks guys!
5/5
TrustpilotHelped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
TrustpilotBrilliant customer service
Brilliant customer service, gave me everything I needed to know.
5/5
TrustpilotCovent Garden office.
Great service from start to finish. Very friendly and professional.
1/5
TrustpilotThe most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
1/5
TrustpilotI had dealing with their North Finchley…
I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.
1/5
TrustpilotVery unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
1/5
GoogleTook ages to get the house. They said we could get it in a week, but it took 3. We were charged 4 days rent while we weren't allowed the keys (we were staying in a hostel)
5/5
TrustpilotExcellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
5/5
TrustpilotThe lettings dept in the Surbiton…
The lettings dept in the Surbiton branch have consistently found good tenants for my flat over a number of years. There has never been a gap in rental.
5/5
GoogleVery happy with the service Mark of Barnard Marcus provided. They know the area they operate in extremely well and I trust them completely.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMark from Barnard Marcus was helpful and responsive, communicating with us regularly and was very supportive when we needed help with the final processes of the sale.
1/5
TrustpilotOne of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
4/5
TrustpilotWe didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Barnard Marcus Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
