Barnard Marcus Lettings London reviews

★★★★★ 5/5

Google

I’ve had the pleasure of working with Veronika in the lettings department, and she’s been absolutely fantastic! She has helped me find and secure a place after my offer fell through with another agent, and I needed a quick turnaround. The properties she showed me were perfectly tailored to my needs, and never tried to upsell me on anything just to make a sale, unlike many other agencies. Veronika has been incredibly helpful, answering all my questions and providing valuable real estate insights. She knows the area very well and has gone above and beyond with recommendations and suggestions for places in the neighborhood. Would recommend anyone to ask for her when looking for a property! Thank you

Elias · 26 August 2024

★★★★★ 5/5

Trustpilot

Great service at Ealing Branch

Everyone in the Ealing branch was extremely helpful and friendly especially Noah, who showed us many different properties and worked hard to find the properties that were of most interest to us. Even though we didn't go ahead with one of their properties I would recommend him to anyone and want to thank him for his hard work and kindness. 5/5 Service

Nicholas · 2 March 2026

★★★★★ 5/5

Google

My (chain) transaction was “challenging” to say the least, with Barnard Marcus dealing with both my sale and purchase. They were outstanding: Max and Francesca went well beyond their duties, always proactive and patient (depending on what the moment required) - I could have not asked for a better service. Absolutely recommend the Old Brompton Road team!!!

Anna · 16 April 2025

★★★★★ 5/5

Google

I've worked with Ricky now for over 2 years and I cannot thank him enough for his help and expertise. Ricky assisted me on buying my first property and more recently remortgage. He is always around for guidance on the whole process - someone who truly puts his clients first. Legend!

Alex · 16 April 2025

★★★★★ 5/5

Trustpilot

Barnard Marcus Battersea

I have worked with Andrea at Barnard Marcus Battersea to sell a flat in Wadsworth late 2024 and 2025. All through the sales process I found Andrea to be knowledgeable and supportive . She offered advice on areas where improvement would increase the chances of a successful sale. She also advised on work that would not get a return in terms of increased buyer interest or monetary value.

Jann · 24 September 2025

★★★★★ 2/5

Trustpilot

My review

I thank Rodrigo Varela in Barnard Marcus Kennington for his professional attitude, his help and assistance. I find the process of find in a flat to rent in London terribly difficult; Rodrigo helped a lot.

Maria · 24 June 2026

★★★★★ 5/5

Google

Had a great experience renting with this letting agency. Lihe was an amazing and hardworking agent who was always quick to respond to our queries, ensuring that our renting process was as smooth as possible :)

Intriguing · 16 September 2025

★★★★★ 5/5

Trustpilot

Great experience

I recently rented a property through Barnard Marcus Ealing branch and the experience was so smooth and efficient. The letting agent Fabian was so helpful and professional and made me feel at ease at all times. Would like to give a huge thanks to Fabian for assisting me in obtaining my new home.

Dawn · 21 January 2026

★★★★★ 5/5

Google

We had an amazing experience with Veronika when looking for a place to rent and couldn’t recommend her enough! She’s truly amazing. She’s a great communicator, honest, patient, and really wants the best for you. Thank you so much Veronika for all your hard work!

Matthew · 16 April 2025

★★★★★ 5/5

Google

The rental team, at Barnard Marcus led by Daniel Sie went over and above the call of duty to help and advise me. I would highly recommend them.Thank you Daniel, Lihe and the team!

Ramona · 4 August 2025

★★★★★ 5/5

Google

Ricky is the greatest mortgage advisor ever. I have used him twice and he has been excellent both times. He is honest, realistic and helps you through the whole process (even the parts that aren’t is area specifically) can’t give a higher recommendation!!!!

Jonathanrossi1987 · 16 April 2025

★★★★★ 1/5

Trustpilot

Unprofessional and misleading

The sales negotiator in the Clapham office was, in my experience, highly unprofessional and misleading regarding key property information. We were told inaccurate information about the service charge during the sales process, and when documentary evidence later contradicted what had been represented, there was no meaningful acknowledgement or accountability. This seriously undermined trust in the accuracy of the listing and the information provided. Buyers should independently verify all details and not rely solely on representations made during the sales process.

Customer · 24 May 2026

★★★★★ 2/5

Trustpilot

Terrible

The Putney branch as good as allowed our house purchase to fall through after the sellers’ chain collapsed. They completely took advantage of us being chain-free and assumed we would sit silently and wait for things to happen. Zero communication and absolutely no pro-activity. When we eventually found somewhere new and emailed formally pulling out, asking to pass a nice message on to the sellers wishing them luck, we received no response and had to chase for an acknowledgment. An agent at another company winced when we said we were buying through Barnard Marcus, which tells you all you need to know. Never using again.

Cecilia · 20 May 2026

★★★★★ 5/5

Google

Having used Barnard Marcus in Earls Court for several years, the current Lettings and Sales teams are excellent. Daniel Sie in lettings consistently went over and above to resolve issues with the property, providing straight forward good advice whenever we needed. The sales team, Francesca, Zusanna and Max worked diligently to secure a sale. Throughout the negotiation Max has proved to be an extremely polite, skilled negotiator, ultimately driving the sale to completion. We will miss dealing with the team now that our property is sold.

Kim · 16 June 2025

★★★★★ 5/5

Trustpilot

The team at Barnard Marcus (Surbiton) were fabulous!

The team at Barnard Marcus (Surbiton) were fabulous to deal with. They fully appreciated the sensitivity of selling a house via probate, following two tragic deaths, and kept their finger on the pulse at all times. They were calming and reassuring when things seemed to be going wrong, and always on my side. One word though - DO NOT USE their recommended solicitors, Taylor Rose. Utterly hopeless!

Carolyn · 13 July 2026

★★★★★ 1/5

Trustpilot

awful experiences aytime with them

Don`t even pass trough by this company. awful as they can`t communicate. they keep offering you mortgatge adviser but they can`t sell a property. anytime i book viewing with barnard marcus i view the property you can1t keep in touch with one person. they even dont talke your offer properly, your position also missing from the form. you keep calling them but there is no clear answers.. they are there to just spend some time and get their sallary thats it..

Umut · 26 March 2026

★★★★★ 5/5

Trustpilot

The marvellous Ea

Ella was wonderful. She’s professional and charming. Knowledgeable and helpful. I woukd certainly recommend her.

Ian · 27 July 2026

★★★★★ 5/5

Trustpilot

Thank you the Barnard Marcus Tottenham team!

I would like to thank the team at Barnard Marcus Tottenham for all their help in selling my home. From meeting Cameron at the initial viewing I was always treated with the utmost professionalism and always felt he had my interests at heart. He was always there with good advice and encouragement in what is a daunting process. A big thank you too to Ogo, who was always so positive, patient and friendly when we spoke and to Andreas for showing my flat to prospective sellers with such good humour. They were all on the case, keeping me informed and getting back to me promptly when I needed to be in touch.

Customer · 25 March 2026

★★★★★ 5/5

Google

In our flat purchasing process, I couldn’t recommend Zuzanna enough! Throughout the whole process she was communicative, helpful and made the process as smooth and seamless as possible. Couldn’t recommend Zuzanna and Barnard Marcus enough!

Victoria · 16 April 2025

★★★★★ 5/5

Google

Lihe and Daniel have been superb in letting my flat. From start to finish, they were highly professional, efficient, and genuinely helpful. Communication was clear and timely throughout the process, and they made everything smooth and stress-free. I wouldn’t hesitate to recommend them to anyone looking for a reliable and professional service.

Affi · 16 February 2026

★★★★★ 1/5

Trustpilot

Beware of Vince from Morden!

Beware of Vince from Morden!! Vince was amazing for the first 2 months but then turned absolute criminal and has caused us nothing but problems and now holding us ransom by not passing on our rent money for the last 2 months!!! On top of this they found us the worst tenant ever and every month keep charging ridiculous fees - everything has been an absolute disaster, do not go near this bunch and manage your property yourself!! 95% of these good reviews are fake.

Craig · 8 October 2024

★★★★★ 5/5

Google

Zuzanna was so prompt, friendly and so well prepared. Her knowledge is so wide from property details to the character of the street and building as well as vender and the history and the background of the property. I’d recommend her as she’s not only a very skilled agent but also passionate about her work. ----- After many communications with many estate agents as a buyer, Barnard Marcus was the best. Right from the beginning to the end of the buying process, Vicky always had a great and easy communication, always well on time and very much detailed. I’m so satisfied her service and the care that she provided not only for the seller but also the buyer.

Mika · 13 June 2022

★★★★★ 5/5

Google

Thank you to the whole team at Barnard Marcus Earls Court! This was my first time selling and I felt throughly taken care of from the valuation, negotiating and pushing through of the sale with Zuzanna Kubani to the detail and care that went into the preparation of my marketing by Martina Di Toma which displayed exactly what I loved about my property and made the new buyer fall in love with it too. I highly recommend this team who make the daunting process of moving so much easier. They are true professionals.

Rowan · 16 April 2025

★★★★★ 5/5

Trustpilot

Tenacious and thorough. Batting hard for clients

We had a pretty torrid time trying to sell our property when the tenants refuse to leave and damaged the house. Bernard Marcus stayed on the case and remained incredibly patient with the sales process and even after a price was agreed Kelly within that office in Ealing tenaciously contacted all constituent parties almost on the daily basis to speed up an otherwise excessively long process. They absolutely earned their fee and I was delighted to have them in our corner during a drawn out sales process which was no fault of ours or Barnard Marcus.

Jblynam · 13 February 2026