Trusted Agent profile · London
★★★★★
849 reviews across 2 platforms
814 High Road, North Finchley, London, N12 9QY
Barnard Marcus's office in London, at 814 High Road, is rated 3.3 out of 5 across 849 reviews on two platforms, including 347 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIt is an absolute pleasure to work with Dara Scefi. His breadth and depth of knowledge is extraordinary. His can-do attitude is very comforting, and at no time has he been anything other than highly accommodating. Very calm and collected, Dara is a professional to the core. His advice is timely and highly dependable. Dara will definitely always be our port of call for all future property-related dealings. His credibility is top notch.
1/5
TrustpilotReady to go to court as a result of…
Ready to go to court as a result of Barnard Marcus auction where I bid on a property and seller didn't have the right to sell. They don't do due diligence on their sellers so now in a position I've paid £20k deposit with an agreed completion date where the seller can't even complete - thanks Barnard Marcus for doing your due diligence (there is a regulator in your line of biz and will be in touch with them) Liz George
5/5
GoogleYasmine Kose has been a star, the whole agency are so lovely always putting us first. Letting us know how to go about things, moving in is always stressful but having Yasmine helping us with everything has been such a relief she really has been so amazing and I’m forever grateful for her help, advice, strength and consistency with my family! Thank you all at Barnard Marcus it’s been a pleasure.
5/5
TrustpilotMax Harffey was absolutely brilliant…
Max Harffey was absolutely brilliant during my very challenging purchase of my apartment. He helped me every step of the way. Communicating with me all the time. Giving me support when I thought my home was lost. Fantastic and great outcome because of him.
1/5
TrustpilotI will never deal with this…
I will never deal with this agent(Barnard Marcus Chiswick)again and advise others to stay away from them. All they care about is taking their commission. If you have problems with your tenants, they are never there to help. They placed a terrible tenant in my flat who left it damaged and neglected the garden, causing complaints from neighbors. Whenever I tried to contact the office, there was no response. When I visited the office, I was told that the manager and staff were in meetings and had to wait for a long time, only to have my issues ignored.
1/5
TrustpilotTerrible
Terrible communication. Gave keys to my house without notice, damaged the house despite my specific instructions. Team utterly clueless whenever I call. Avoid.
1/5
TrustpilotThe whole point of an auction is the…
The whole point of an auction is the uncertain gamble of a bargain. I watched today for one hour and only half of the property’s where sold. The winning bidder had apparently not reached the target of what the seller wanted. The place I looked out for had a guide price of £130000.the winning bid of £170000 was apparently not enough, with no mention beforehand of any reserve.when i asked why putting in that case such low guide price i was told it was to encourage Interest.I can see why some people want a minimum price but then have the guts to tell us before.If this way of doing auctions isn’t challenged,in no time the vast majority will be like this?I can see how the auctioneers tell their clients;Put it in the auction,lots of people will look at it.and if you don’t get what you want,then we won’t sell to the bidder.
5/5
GoogleAmazing agency and Lovely team. Very fast response.special thanks to lovely and kind person Millie Dawson which she was answering my emails and calls very fast. She made my life easier by taking care of all paperworks. I wouldn’t be able to rent the house without her help. 5 stars to bernard marcus 6 stars to Millie Dawson
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotA cheating and dangerous auction agent
A cheating and dangerous auction agent. I bought a property in Blackpool in 2019. They advertised the property as a freehold worthed 10,000 at 75-77 Caunce Street, FY1 3NDI did not see legal pack properly and then ended up with the bills including their auctionee fee of 35,000 pounds.The nasty thing of the property I bought turned out a long leasehold 999 years and I have to pay rent, service charge etc and that is very surprising and dangerous .It caused and ruined my financial aspect and life. It took almost 4 years for years to repay the debt.I take them to the property authority but they did not do much. I intended to take them to the Court for misleading the public but have no money to pay legal fee.The authority should shut down this nasty auction agent. After you did so bad and dangerous things, karma will come back to you one day and let karma do all the work.
5/5
GoogleLucy has been a really resourceful agent. Although there were some hiccups at the beginning, she quickly helped me find another new tenant. She responds quickly whenever I have a question to her. I couldn't recommend her enough. She is a great asset to the company!
1/5
TrustpilotCheck-out report was ridiculous
Check-out report was ridiculous, the agent just wanted all of Tenant's Deposit.
5/5
TrustpilotProfessional letting service with great customer service
I had some tenants do a runner on me in February 2024, and that was whilst they were in the care of one of London's top letting agencies. So, you can imagine I was not ready to hand my property over to another agency easily. Enter Lauren McDowell and Christopher Robson from Battersea Branch - a cool, calm and collected pair that swept me under their wing and very soon found me some replacement tenants - nicely vetted and decent! The whole process was stress-free, quick and professionally executed.Thanks, Lauren and Christopher! It is good to know that you are my go-to people throughout the letting process, not like some other letting agents, where every time you phone, someone else is dealing with your matter and does not have a clue. Look forward to a long mutually beneficial relationship!
5/5
GoogleDara Scefi's advice, support and service is par excellence. He is patient, friendly, calm and cool! If I could give him 10 stars I would. Thanks to him we own a property we have long wanted. You are in safe hands and you don't come by such good natured people often. Thank you Dara and please keep up your great service. Our very Best Wishes to you. Mrs F Valentine
5/5
GoogleWe recently rent a property from Barnard Marcus agents and were amazed by the quality of service provided to us. Both Linas and Mouna are extremely professional and at the same time very warm and honest. they were extremely professional and were always at the end of the phone when we needed them! We would highly recommend Barnard and Marcus. Thank you Linas and Mouna. By Mrs Jenny
5/5
GoogleCan't recommend more highly! Mark went above and beyond, even on parts of the purchase that shouldn't have been his responsibility. The solution to any problem came to be 'it's ok, Mark is in the office tomorrow'. Honestly not sure if I would have managed to complete without him, and definitely not on time.PositiveResponsiveness, Quality
5/5
TrustpilotWell above average service from Barnard Marcus
Recently enquired about a couple of properties and although not usually one for leaving a review, I felt compelled - the standard of care and professionalism was well above my usual experience of London estate agents (Imogen was fabulous)! Thank you.
5/5
GoogleThanks to these guys we were able to get our first property. Special thanks to Shervin, from the very start he made us feel that he was out for your own interest, putting us first.
Hello, thank you so much for posting a 5-star review. We're really happy that we could help you with your first property and if there is anything else we can help with, please let us know and we'll be more than happy to help.
5/5
TrustpilotA very big thank you to Marina Nguyen and her staff at Barnard Marcus.
Dedicated, Researched, and Seasoned: Marina Nguyen was amazing! From the first time I reached out to her, she answered immediately and from there on out she was very responsive. She was a true professional. I appreciate your help so much! You’re the first on my contacts list the next time I purchase or sell!Saran
5/5
GoogleMr. Ross & Mr. Jonathan did their job very well and in the future I know where to go! No question! Very knowledgeable and those gentleman know theirs professional field! Spot on! Thank you very much! All the best.
Thank you for your 5* review Pavol. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWintana has been fantastic and very…
Wintana has been fantastic and very helpful with my property search! This was my first time purchasing a flat and she was very informative and knowledgeable about the property and explained whole purchasing process with great patience. I will definitely return back to the sales team when I want to sell my property. I highly recommend!
1/5
TrustpilotLack of respect with tenant
I've been a single tenant since October 2023 and I've raised 2 simple requests to the letting agency since then without any feedback or resolution up to this date. They haven't provided a second set of keys as I asked to have a spare in case I have family visiting or for any emergency. They also haven't provided me the landlord details as I need to apply for visitor parking though the council and I can't do it without the landlord's information. It's absolutely unbelievable no one can help me with this for 4 months and I have no hope they will.
5/5
GoogleGreat service from the whole team especially Dara and Dom as nothing was too much trouble. Dara went above and beyond for us even on his days off and at night .The advice on our mortgage application and and house purchase( even though we were not buying the house through them) was second to none, would recommend to anyone wishing to purchase. can't thank them enough
5/5
TrustpilotAlex Harrison Knox was excellent!
Alex Harrison Knox was excellent!Professional throughout and incredibly efficient tied up the property in a matter of 3-4 days and her communication was above and beyond.5 star service and would highly recommend!!
5/5
GoogleI went through Barnard Marcus to let my flat out. I dealt with Linas - he was friendly, professional, clear, responsive, and reassuring. He answered all my questions very quickly and my flat was let out really fast to a lovely couple. The whole process was easy and smooth and I felt i was in good hands throughout. Thanks.PositiveResponsiveness, Professionalism, Value
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