Barnard Marcus London reviews

★★★★★ 5/5

Google

Thank you Millie Dawson from Barnard Marcus in Finchley for all your help, advice and support during the process of letting the place for my father. I would not hesitate to recommend you guys to any of my friends and family. Thank again.

Homeyra · 16 August 2025

★★★★★ 5/5

Google

Ilina has been absolutely amazing , she helped me secure my dream flat. The absolute sweetest!

Narrify · 11 April 2026

★★★★★ 5/5

Google

I want to take the time to thank Millie Dawson for her assistance in helping us find our new home. Her attentiveness and ability to communicate and respond to any of our questions and needs was first class and enabled us to find our new …

Glody311 · 16 June 2025

★★★★★ 5/5

Trustpilot

Barnard Marcus Battersea

I have worked with Andrea at Barnard Marcus Battersea to sell a flat in Wadsworth late 2024 and 2025. All through the sales process I found Andrea to be knowledgeable and supportive . She offered advice on areas where improvement would increase the chances of a successful sale. She also advised on work that would not get a return in terms of increased buyer interest or monetary value.

Jann · 24 September 2025

★★★★★ 5/5

Google

We hired Ross Ashby as our mortgage broker, and it was one of the best decisions we made in our flat-buying process. The process ended up being more difficult and much longer than we expected -- with our options limited by our citizenship and work status and with rising mortgage rates -- but Ross quickly narrowed our options and kept an eye on things for us the entire time. His knowledge and advice ended up saving us hundreds, if not thousands, over the long-term, even after his fee. On an interpersonal level, Ross was incredibly patient and kind. He is clearly passionate about his work, and we couldn't be happier with his service.

Victoria · 15 December 2023

★★★★★ 5/5

Google

I had an amazing experience with Ahmed while finding my new flat in North London. He has been helpful in finding the right property for me, and he understood my circumstance made the process seamless. Ahmed was honest, prompt and efficient as compared to other agents I have meet. Highly recommend his services for anyone looking for a house.

Darshan · 19 December 2024

★★★★★ 4/5

Google

We had seen Barnard Marcus representing properties in our area and were very pleased with our initial contact with the Marketing Team (Shaz), as everything was clearly explained to us regarding BM’s way of working. Our agent (Ahmed) and the Branch Manager (Jonathan) were very supportive throughout the whole process and kept us calm through a couple of tricky buyers, especially when the first one pulled out. We were very happy with the final result and would recommend these guys to anyone and everyone. Thank you all so much for everything that you have done for us.

Gordon · 27 October 2025

★★★★★ 5/5

Google

We hired Ross Ashby as our mortgage broker, and it was one of the best decisions we made in our flat-buying process. The process ended up being more difficult and much longer than we expected -- with our options limited by our citizenship and work status and with rising mortgage rates -- but Ross quickly narrowed our options and kept an eye on things for us the entire time. His knowledge and advice ended up saving us hundreds, if not thousands, over the long-term, even after his fee. On an interpersonal level, Ross was incredibly patient and kind. He is clearly passionate about his work, and we couldn't be happier with his service.

Victoria · 28 November 2023

★★★★★ 5/5

Google

Just did the exchange and completion of my new house and I cannot agree more with the score reflected here. Everything went smooth throughout the whole process. I have very good words for our mortgage advisor specially, Ross Ashby. Thanks for making it all easier than it actually is. He is very clear on explaining the options available and giving details in an understandable way. Very hard working, and close to the customer needs as well as responsive in all communications. Thanks for your patience with us and for the time that long evening closing mortgage application.

JavierFC · 18 July 2023

★★★★★ 1/5

Trustpilot

Unprofessional and misleading

The sales negotiator in the Clapham office was, in my experience, highly unprofessional and misleading regarding key property information. We were told inaccurate information about the service charge during the sales process, and when documentary evidence later contradicted what had been represented, there was no meaningful acknowledgement or accountability. This seriously undermined trust in the accuracy of the listing and the information provided. Buyers should independently verify all details and not rely solely on representations made during the sales process.

Customer · 24 May 2026

★★★★★ 5/5

Google

Ross is an excellent mortgage broker, fast, effective, and reliable. He made the whole process smooth and stress-free, always responding quickly and getting things done efficiently. Highly recommended!

Chan · 16 August 2025

★★★★★ 1/5

Trustpilot

awful experiences aytime with them

Don`t even pass trough by this company. awful as they can`t communicate. they keep offering you mortgatge adviser but they can`t sell a property. anytime i book viewing with barnard marcus i view the property you can1t keep in touch with one person. they even dont talke your offer properly, your position also missing from the form. you keep calling them but there is no clear answers.. they are there to just spend some time and get their sallary thats it..

Umut · 26 March 2026

★★★★★ 5/5

Google

I had an excellent experience working with Ross as my broker. He is extremely professional, knowledgeable, and patient. Ross answered all my questions promptly and clearly, and was always available to address any concern I had throughout the process. His professionalism and support made a huge difference in making the entire experience smooth and stress-free. I truly appreciate his dedication and highly recommend him to anyone looking for a reliable and supportive broker.

Cristina · 8 August 2025

★★★★★ 5/5

Trustpilot

The marvellous Ea

Ella was wonderful. She’s professional and charming. Knowledgeable and helpful. I woukd certainly recommend her.

Ian · 27 July 2026

★★★★★ 5/5

Trustpilot

Thank you the Barnard Marcus Tottenham team!

I would like to thank the team at Barnard Marcus Tottenham for all their help in selling my home. From meeting Cameron at the initial viewing I was always treated with the utmost professionalism and always felt he had my interests at heart. He was always there with good advice and encouragement in what is a daunting process. A big thank you too to Ogo, who was always so positive, patient and friendly when we spoke and to Andreas for showing my flat to prospective sellers with such good humour. They were all on the case, keeping me informed and getting back to me promptly when I needed to be in touch.

Customer · 25 March 2026

★★★★★ 5/5

Google

An extremely professional, efficient and speedy service from Ross I cannot recommend highly enough. Communications were prompt and I was never left waiting.

Ana · 23 August 2025

★★★★★ 5/5

Google

A massive thank you to Jonathan and the rest of the team on selling our flat! They found us fantastic buyers at a great price. They are true professionals that know what they’re doing when it comes to selling properties. They kept us informed throughout, managed our expectations and patiently answered my many questions.

Sofya · 15 May 2024

★★★★★ 5/5

Google

Really grateful to Adem Kurdash who has been an amazing letting agent from start to finish. He’s been incredibly helpful, always quick to respond, and made the whole renting process really straightforward. Thanks to his efficiency, we were able to move into our new property within just two weeks. Highly recommend this agency!

Alex · 26 December 2025

★★★★★ 1/5

Trustpilot

Very disappointing customer service

Very disappointing customer service. I called as a genuine prospective buyer interested in one of their auction properties and spoke with Jesse. I explained that I was new to the auction process and had several questions about the property, including whether I could speak with the auctioneer or someone actually handling the lot.

Binita · 20 August 2026

★★★★★ 5/5

Google

Excellent services,friendly team.Ilina has been very helpful and excellent in communicating whit me.Also thank you Linas for help,now i have new flat.Highly recommend!!!

Ivona · 16 June 2025

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS!!!

Paid company full management fees - failed to ask tenant to sign new contract, failed to notify us as Landlord. Tenant left early - huge amount of property damage. Barnard Marcus got all the quotes for remedial works and then failed to present to Ombudsman. Consequently we lost deposit and had to bear loss of rental income and all damage. Totally awful unprofessional deceitful company - AVOID AT ALL COSTS!!!!

Lorna · 13 April 2026

★★★★★ 5/5

Google

Professional with excellent communication I couldn’t ask for a better service than what the team at Bernard Marcus provided specifically Vidas who was very helpful throughout the process. Communication with the team was so easy and prompt, questions were answered without hesitation and most of all, Vidas found us a fantastic apartment which ticked all the boxes for us. I couldn’t believe how easy the team made the whole process to be. To top it off, it’s in a fantastic location and lovely area. Thank you so much Vidas and Linas and keep up the good work!!! It was a 5 star 🌟 🌟 🌟 🌟 🌟 service you provided.

Ndi · 21 June 2021

★★★★★ 5/5

Trustpilot

Excellent Service

Ilina Staneva was exceptional, swift and most efficient. She accelerated the process and explained everything. She made the experience enjoyable and easy for us all. I would highly recommend her!

Anonymous · 28 January 2026

★★★★★ 5/5

Google

Millie and Linus were fantastic, very helpful and proactive - excellent service. No hesitation in recommending Barnard Marcus

Andrew · 16 July 2025