Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve just exchanged on our property and they’ve been absolutely wonderful. From a thorough viewing, to great communication, we’ve been delighted to work with them. Ritesh especially had worked so hard to get us through the process and his whole team have provided us with updates whenever we’ve needed them. Thank you so much!
Yasmine · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDefinitely recommend! The London rental market is crazy at the moment, but Clair, Zoe, Itayi and Jordan from Bairstow Eves lettings team were always on hand to make the process as quick and easy as possible.
Ellen · 21 February 2024
Agent replied · 20 June 2024
Thank you Ellen for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePaul and the team were fantastic in helping us buy our property. They were responsive, helpful and informative. Thank you again!
Colette · 28 July 2019
Agent replied
Good evening Colette, thank you for your kind words and 5* review, it is very much appreciated. Kind regards, Mark
★★★★★ 5/5
GoogleProfessional handling by itayi and claire smooth throughout the whole process. Particularly itayi made the whole process very easy.
Deepak · 2 December 2024
Agent replied · 9 December 2024
Thank you for your wonderful 5* review! We're delighted to hear that Itayi and Claire made the process smooth and easy for you. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Tia Housen and Clair Mann!
We had to rush to find a place and both helped us find the perfect place for us. Very helpful, positive and made the stress of the move a lot easier to bear.
Anna · 13 August 2023
Agent replied · 27 August 2023
Thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing moving in experience with these guys. Such great communication and very patient whilst we were getting all of our paperwork sorted. I can’t Clair, Itayi, Zoe and Jordan enough for there help.
Ciara · 21 February 2024
Agent replied · 20 June 2024
Thank you for your terrific 5* review Ciara. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStuff has been very supportive really appreciate it. Specially Clair Mann and Jordan.
Mukto · 16 January 2021
Agent replied
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA special thank you to both Itayi and Zoe. They were amazing and understanding! From the very beginning to the very end, they supported me and my sister. We couldn't have done it effectively without their help.
Miriam · 27 October 2023
Agent replied · 29 October 2023
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleThank you team (Clair, Itayi and Jordan)for your professional support in getting our new home.
Mabel · 2 December 2024
Agent replied · 9 December 2024
Thank you Mabel for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend. Sea was professional, friendly and very helpful!
Gemma · 2 September 2021
Agent replied
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDear Team!!I would like to Say a huge thank you the all team!I had a very. Good experience and. Specially Miss Tia Housen. Who. Helped me. Through my journey to. Moving in!!thank you for all!!highly recommended.:) kind regards Heidi
Heidy · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJordan, Sea and co are a lovely team who are helpful, friendly and professional. My experience dealing with them has been nothing but positive, and I've really appreciated the effort Sea in particular has put in to straightening out any issues we encountered along the way with a complicated letting. I wouldn't hesitate to recommend them.
Mhairi-Gael · 21 April 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI got the best property on rent just because of helpfulness and kindness of Mr Itayi. He is the member of the Bairstow eves but he is so friendly with us to get the best one and resolve all the problems with all positive support. Thank you so much Mr Itayi for all your support.
Surbhi · 30 May 2024
★★★★★ 5/5
GoogleHad a great experience with the Walthamstow branch. Tia and Clair have both been very friendly and efficient throughout the process of viewing, offers and referencing. Really appreciate hat they made the experience less stressful! Thank you
Sophie · 30 June 2023
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis agency is absolutely brilliant. They are very professional. Always ready to answer any question and giving us the best experience about the whole process of renting. I recommend it. Claire, Tia and were absolutely fabulous.
Monica · 23 July 2023
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbhelash helped all the way through the purchase of my first home and put me in contact with the relevant people throughout
Jake · 14 August 2025
★★★★★ 5/5
GoogleThe team was very reactive and attentive to our questions. We just move to London and specially agent Jordan provide us very precise and useful information to understand the administration within the different platforms. We are happy with the service, very professional! Thank you
Marcelina · 3 October 2022
Agent replied · 30 July 2023
Thank you for your excellent 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing agents! Itayi, Clair and Jordan have been very helpful and friendly.
Kristjan · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review Kristjan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKarl has been very supportive really appreciate it.
Lolita · 14 August 2019
Agent replied
Thank you for the great 5* review of your experience with Karl and our Bairstow Eves team.
Best wishes, Lucy
★★★★★ 4/5
GoogleClair Mann was very helpful.
Elena · 13 August 2020
Agent replied
Thank you for your review!
★★★★★ 5/5
GoogleGreat experience with Bairstow eves. Itayi, Clair and David ensured we had everything we need and conducted our let very efficiently. Looking forward to our tenancy with them!
Vanessa · 12 April 2025
★★★★★ 1/5
GoogleCertainly the worst estate agents I have ever dealt with. No communication between the different departments, consistent wrong information provided and slow responses once you've signed on the dotted line. Please avoid this company!!
Jordan · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole process has been easy, we've been guided and helped along the way amazingly and all the necessary info and help has been provided - overall an amazing agency.
Saskia · 23 July 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just recently started renting through Bairstow, but the viewings and move in processes have been super easy. They answered all the questions we had quickly and easily, and got on top of any issues we had right away.PositiveResponsiveness, Professionalism
Rachel · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.