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Bairstow Eves London reviews

4.6

★★★★★ Excellent

268 reviews across 1 platform

171-173 Hoe Street, Walthamstow, London, Greater London, E17 3AL

Part of Bairstow Eves, see every office.

Bairstow Eves's office in London, Greater London, at 171-173 Hoe Street, is rated 4.6 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.6.

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4.6 / 5

268

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Melissa Koleosho is currently managing our flat which is in the Wembley Park area. I must say, she is very professional and productive when it comes to taking actions in dealing with issues of repairs or anything in regards to our flat. We recently had a new tenant move in and everything was taken care of in an orderly manner and furthermore, any issues and repairs were dealt with promptly. She is reliable, productive, quick in taking the necessary actions to get all issues resolved and lastly, she is very good in general communication and responding to queries. We are very happy with her service.

Kamal · 29 January 2020

Agent replied

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott

4/5

Google

This Estate Agent is very professional I have put my property for sale and within a month I had an offer already from one of the regular Bairstow Eves but I keep it for another 3 month in case someone want to offer higher price and Bairstow Eves consult me superbly and keep me update. I have a bout 6 visit from potential client and at the end I come back to the first offer. Due to high reputation of Bairstow Eves they have the regular buyer who is cash buyer and if everything is done according to their instruction and requirement your sale will go smoothly. All the staff at Bairstow Eves is well trained and understood what their client and customer expecting to get from their service. Their manager Mr Ritesh is very talented and bright and explain to me from the beginning how much it will cost for their service and nothing more then what you ecpected as agreed in the agreement. Thumbs Up to all of you at Bairstow Eves Walthamstow

Mohamed · 3 December 2019

Agent replied

Thank you for your fantastic comments and review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

1/5

Google

Booked 2 viewings on Sunday but no one showed up and wasted my Sunday morning. There is no phone number to reach on weekend so stood outside and had to wait for 30 mins for each property. Barbara insisted she arranged for Sunday. She wrote me on Monday. That shows no one was following up the viewings on Sunday which is I think it is not professional. Really disappointed. I know the office is closed on weekends but if you cannot follow up on the day, don't do viewings on weekends in my opinion.

2017 · 28 July 2019

Agent replied

Good morning, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.

4/5

Google

Karl was our first point of contact and was great and very pro from the initial phone call. Lovely to deal with, he answered our many questions and gave us great advice. We ended up renting one of the properties he showed us. Dealing with him and the paperwork was quite easy and communication went well. I would point however that somewhere in the Middle of our offer being accepted with references completed and us signing the agreement there was a bit of limbo where we were not sure what was happening and had to call the agency to understand where things were. On the day we went to take the keys to our new place, the whole team at the agency was lovely to deal with, special thanks to Clair!

Sandy · 28 July 2019

Agent replied

Thank you Sandy for your review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

1/5

Google

Our experience so far has been a disaster. 2 consecutive weekends we have travelled from Stratford to view properties at North London (Brook Mews). On the 12th October we met with the agent but the office hadn't arranged access to the properties. So we had to reschedule for the 19th. To our surprise and although we confirmed with the office the appointment on the same day we are facing now an even worse situation. No one was expecting us at the property, no one was answering our calls and for once more we are travelling back without seeing the properties. Better luck next time... Deeply disappointed with the service.

Anneta · 19 October 2024

Agent replied · 22 October 2024

Hello Anneta, I'm very sorry to hear about your recent experience and the inconvenience it caused. Please contact us at review@countrywide.co.uk so we can address this matter further. Best regards, Lucy, Customer Relations Team

5/5

Google

With all the different Lettings Agents to chose from in Walthamstow, Bairstow Eves deliver the most professional service. Their fees are higher than the others but their execution of services is superior to justify their fee. My one bedroom property was marketed the same day it was surveyed with professional photography. 5 viewings and only 12 days later, my new tenant moves in today. A Big Thank You to Karl, Clair & the whole Lettings Team.

Izzi · 30 July 2020

Agent replied

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

5/5

Google

I have been with Barstow Eve's Walthamstow for past 7yrs. I really appreciate their hard work, both letting team and sale team are great. The best estate I would say in London. Deserving 5*

Shehla · 13 February 2026

Agent replied · 13 April 2026

Thank you for your loyal support for the past 7 years! We are delighted to hear that you have had a great experience with our letting and sale teams at Barstow Eve's Walthamstow. Your 5* rating means the world to us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I feel compelled to leave a review for Itayi despite not renting a property through him. From our first interaction, he was incredibly professional, attentive, and genuinely dedicated to finding us the right home. He listened to our needs, …

Tuso · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for taking the time to share your experience! It is truly heartwarming to hear such wonderful feedback. We are glad that you found a suitable property and we are honored to have played a part in your journey. Thank you for … More

5/5

Google

Excellent service and care throughout with Bairstow eves. This was a tricky purchase as the vendor needed full support throughout the process. The team spent hours making sure the sale went through. I came away feeling they really cared for all Parties. Would definitely recommend. Well done to Ritesh and the team. Celia

Celia · 1 April 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

They got better options comparatively with other house letting services in the market. Itayi did gave a good support to get our new home sorted. Thank you Itayi.

Surya · 22 September 2024

Agent replied · 22 October 2024

Thank you for your lovely review Surya. Best wishes, Lucy, Customer Relations.

5/5

Google

Tia and Claire went above and beyond in making our move into the new property an absolutely delightful experience. Their exceptional service truly made them the perfect agency to look after us. We feel extremely at ease having them as our reliable and attentive point of contact.

CrownVideosUK · 6 August 2023

Agent replied · 27 August 2023

It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Clair and Itayi have been really helpful through the whole process of moving, and have gone above and beyond to make it as easy as possible

Hollie · 16 March 2026

Agent replied · 13 April 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

had such a great experience with Bairstow Eves Walthamstow, especially with Itayi, who was incredibly kind and helpful throughout the whole process. I was in quite a tricky situation and needed to move quickly, and they really went above …

Camilla · 13 November 2025

Agent replied · 13 April 2026

We are thrilled to hear about your experience with Bairstow Eves Walthamstow, especially with Itayi. We pride ourselves on providing exceptional service to our clients and we're glad to hear we were able to make your move smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tia and Clair were great in helping us find a property in the current rental market. They've been really quick to respond and easy to get hold of and kept us updated with everything going on ahead of the move, many thanks guys!

Ruth · 8 October 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Being a first-time home buyer can be a scary experience. But Janaid and the others at Bairstow Eves (Anita & Daniel) made sure that the process was smooth and seamless. In fact, Janaid made sure that even when we were away on leave during the Christmas Holidays, paperwork kept flowing, even coordinating with us in India, to quicken the process. We couldn't be happier about how things were handled. Thanks :-)

Avadhut · 10 December 2018

Agent replied

We know buying any or selling any home, especially your first home, can be a difficult time and so it is brilliant to read that you were able to purchase your first home with ease thanks to our dedicated and supportive team at Bairstow Eves in Walthamstow. Thank you for your 5* review. Best wishes in your new home, Scott.

5/5

Google

Thank you to the team at Bairstow Eves Lettings Walthamstow. Jordan, Itayi and Clair provided a speedy, efficient and professional service in getting my property rented. The turnaround was efficient and I was kept updated and had regular check -ins. Good responses to emails and they always sought my views. The vetting of tenants is thorough! Excellent service in a competitive market is the reason I always use BE!

Desmond · 18 November 2024

Agent replied · 9 December 2024

Thank you for your wonderful 5* review Desmond! We're thrilled to hear that Jordan, Itayi, and Clair provided you with such efficient and professional service. Your continued trust in Bairstow Eves means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Itayi , clair and Jordan were really great with the house let process , very professional and helpful. They should all get a raise

Asiboje · 22 September 2024

Agent replied · 22 October 2024

Thank you for leaving us your superb 5* review Asiboje. Best wishes, Lucy, Customer Relations.

5/5

Google

We had a great experiance with the company and specially the Agent Itayi. He was so supportive and helpful. We met multiple agents before but Itayi is definitely a genuine person indeed.

Sana · 21 April 2024

Agent replied · 20 June 2024

Sana Adnan thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Recently purchased through Bairstow Eves.. Aaron Singh, and Danielle Bush were both exceptional through the whole process and made for any easy transaction. Thank You!

Neville · 23 August 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review Neville. Kind regards, Lucy, Customer Relations.

5/5

Google

My one request was a stress free experience when selling my flat in London and moving to Yorkshire. Daniel was good to his word, not only was it stress free but Daniel, Anita and Surv were there every step of the way with help, support and cups of coffee! I got a great price for my property and would recommend the team at Bairstow Eves, Walthamstow 100%

Shirelle · 28 July 2019

Agent replied

It is brilliant to read, Shirelle, that you were able to experience a stress free experience when selling your home and felt fully supported throughout. Thank you for your 5* review and recommendation for Bairstow Eves in Walthamstow. Kind regards and i hope you are enjoying the move to Yorkshire, Scott.

5/5

Google

Special shout out to Ritesh and Abdul for their support on the purchase of my property in Walthamstow. They worked really hard and went above and beyond to get the deal done and had great client care for the seller, who was an elderly lady who needed extra support. Great lads and firm.

Scott · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

Looking to rent a property available on the market, the agent Ifram asked for all my details, including GDPR protected details over the phone, just to have a viewing booked. When flagged that's not ok, since the details requested are protected by law, I've been told that's the procedure and we are unable to proceed with the viewing, since I don't provide all the required details. Again, GDPR protected details requested upon booking a viewing for an available property. Not sure what they do with the collected data, but I would rather protect myself from being scammed.

Ioana · 22 March 2024

Agent replied · 20 June 2024

Hello Ioana, I am sorry you feel the need to leave your rating. Having reviewed what happened here I can advise that it is standard practice for our agent to ask for your home address when registering your details for a viewing. This is for the security of our staff and also for the owner whose property you wanted to view. We would be happy for you to call the office again and register your details if you wish for us to help you search for a property but we would need this information. Thank you. Scott @ Customer Care

5/5

Google

Thanks to Itayi for his service, we we were well taken care of since day one and we are very happy to have found him at Bairstow eves

Hardik · 30 May 2024

Agent replied · 20 June 2024

Thank you for your glowing 5* review Hardik. Kind regards, Lucy, Customer Relations.

5/5

Google

We are happy with the standard of service , great professionalism Many thanks to Itayi, Clair, Zoe and Jordon in making our experience great

Chika · 24 July 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Chika! Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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