Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently met with Danielle Bush from Bairstow Eves in Walthamstow for a market appraisal and was very impressed with her professionalism and knowledge of the local market. She came well prepared, offered clear and thoughtful advice, and took the time to talk through our options. I would absolutely work with Danielle in the future and would highly recommend her.
Sara · 13 March 2026
Agent replied · 13 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
GoogleMe and my partner found a nice little flat on right move and decided to put an offer down on the condition of it being deep cleaned and luckily managed to secure the property.
The lettings negotiator, Tia, and the regional co-ordinator, Clair were very friendly and very helpful and helped greatly throughout the process.
Unfortunately, our experience with Bairstow Eves really declined after getting the keys. The flat was not deep cleaned. In fact I had spent 3 whole days trying to clean up, what seems to be the previous tenant’s dog urine. I found this out once I removed all the plug-in air fresheners that was used to mask the strong smell. I understand that this might not be Bairstow Eves fault, but I do expect a certain standard of cleanliness, especially if it was the one condition I asked for.
The flat also had numerous repairs that needed to be fixed. One fault being classed as an “emergency” on the tenants portal. None of these faults have been repaired and it has been over 2 weeks since I reported the faults; even after constantly ringing the property managers, just being passed along from person to person and not going anywhere. This has been a huge source of frustration, stress and anxiety.
Anjelo · 31 May 2023
Agent replied · 30 July 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRitesh at Bairstow Eves is amazing at what he does. He is so professional, so prompt with his responses and genuinely has his clients best interest at heart. He goes above and beyond, ensures exchange and completion happens promptly and quickly. He will do whatever he can to speed up the process and keeps you in the loop the entire time. I cannot recommend him enough and trust him with all confidential information and professionalism! Thank you Ritesh!
Famida · 1 April 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review. Thank you for your recommendation and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSaying a big thank you to Zoe who from my very first viewing was so polite and professional . She went over and beyond and ensure we had clarity where we had one or 2 hiccups . However as a team and even when I stepped in branch everyone was welcoming and friendly .
I def recommend for anyone to reach out.
Thanks Zoe ! You an absolute star !
Adedaramola · 22 October 2023
Agent replied · 29 October 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thank you to Bairstow Eves Lettings team at Walthamstow branch, Jordan, Itayi and Clair, with special thanks to Itayi, who went above and beyond during the whole process. I appreciate all the support I received and prompt communication from the team, which made this scary move a much nicer experience. Exceptional customer service which will make me recommend you guys to everyone I know. Hopefully, I will not need to come back any time soon ;) but, you got a client for life!
Agnieszka · 2 December 2024
★★★★★ 5/5
GoogleRitesh at Bairstow Eves Walthamstow has been a great assistance in our property search. We were unlucky with another property through a different agency, so meeting a real professional like Ritesh was a blessing. He was able to understand our needs as a young family moving into the area, demonstrating his in depth knowledge of Walthamstow, and being very proactive in getting us viewings for properties. Once we found a property we liked, he was trustworthy in his dealings and managed the process fantastically so we were able to complete in a suitable time. All in all, a great experience and I would (and have) strongly recommend him and the team at Bairstow Eves Walthamstow, whether you are selling or buying!
Qasim · 2 December 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleIn dealing with Bairstow Eves for our recent move, the process has been mostly painless and quite swift!
Our points of contact were Tia and Clair at the Walthamstow branch, and both were efficient, personable and thorough in their work while dealing with our move.
The only reason I'm not giving a 5 star review is due to some issues we had with their use of an automated referencing tool "Keysafe", which repeatedly caused issues and slowed down our referencing process, first not calculating our income correctly, then not accepting certain email domains, and mostly just slowing the whole process down!
Otherwise, Bairstow Eves have been efficient and pleasant to deal with during a stressful move, and that is thanks to Tia and Clair!
Harry · 2 November 2022
Agent replied · 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Bairstow were great during the purchase of our new home. Danielle and Nabil navigated a tricky negotiation with professionalism and grace and were so helpful in ensuring we could access the property to complete multiple viewings/surveys before move in date.
Thanks so much to everyone!
Keelan · 16 March 2026
Agent replied · 13 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have recently had a change of tenant and as usual, Jordan, Clair and the team handled everything quickly and efficiently which is why I continue to use them as my letting agent.
Chris · 16 April 2025
Agent replied · 3 May 2025
Thank you so much for your positive review! We're thrilled to hear that our team has consistently provided excellent service in handling your tenant changes. We appreciate your loyalty and look forward to continuing to serve you as your letting agent. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional and smooth experience overall. I rented a property in Woodberry Green and I signed the lease virtually. Zoe, Itayi, Jordan and Clair Mann were really helpful, patient, quick in replying, solved all my doubts during whole process. I landed in London after working hours and I really appreciate Itayi coming to give me keys after working hours :)
Parul · 21 February 2024
Agent replied · 20 June 2024
Thank you Parul for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. I look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound an ideal property for rent on Rightmove and contacted Bairstow Eves, spoke to Tia who advised the viewings were fully booked but took my details in case there was a cancellation (other agents didn't do that for other properties I liked), and luckily there was. Viewed the property and was successful in securing it. Through the whole process both Tia and Clair were very approachable, helpful and supportive. Very positive experience and would definitely recommend, top marks.
Dave · 30 July 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a positive experience working with Bairstow Eves to find a property to rent. Although there were some unexpected complications during the process, Itayi was very supportive and helpful. Clair and Jordan also made sure everything went as smoothly and efficiently as possible.
Rosanna · 22 September 2024
Agent replied · 22 October 2024
Hello Rosanna, thank you for your kind words! We're delighted to hear that Itayi, Clair, and Jordan were able to support you through the process and make your experience a positive one. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe entire team - Clair, Itayi and Jordan were very helpful to my husband and I, especially since we were first time renters. They were very prompt in their responses and were efficient every step of the way.
Nadia · 25 November 2024
Agent replied · 9 December 2024
Hi Nadia,
Thank you for your wonderful 5* review! We're thrilled to hear that Clair, Itayi, and Jordan were able to assist you and your husband so effectively as first-time renters.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleA big big thank you to Itayi, Clair and Jordan! For the super efficient service, even the situation wasn’t “the usual” they got it sorted out.
I’m really grateful, an i would recommend as first choice agency.
Francesco · 6 December 2024
Agent replied · 9 December 2024
Many thanks for the great 5* review, recommendation and your kind words Francesco. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter months of looking for a house and more than 20 letting agents meet, I can say from the bottom of my heart that Bairstoweves Walthamstow is the most professional and dedicated agency. Thank you, Claire ,Lucy ,Jordan, and especially Italy, for all the running you did for us!
Alina · 21 May 2024
Agent replied · 20 June 2024
alina cupceag thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you're looking for the agents who will go the extra mile (and then some...) Bairstow Eves are for you! Taking customer care and experience to a whole new level, Esta and her team got us through one of the most stressful things in life at one of the unprecedented times. A superstar with the patience of a saint! Thank you so much Esta, highly recommend you and your team at Bairstow for a great job superbly and professionally done!PositiveResponsiveness, Quality, Professionalism, Value
Laura · 21 June 2021
Agent replied · 20 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding Service
I don't usually write a review but on this occasion it felt it was fitting as I recently moved into a new property thanks to the help of Jordan Hagger at Bairstow Eves.
Hands down the best letting agent I have experienced working with. We felt the estate agent worked really hard to negotiate an arrangement that satisfied both the landlord and tenant. Jordan had a kind and engaging approach to us as tenants and made the difficult process of searching for a new home much easier as a result.
Communication was very professional and easy. Our experience was brilliant and we would gladly recommend Bairstow Eves and in particular Jordan and Jed to anyone looking for a property.PositiveResponsiveness, Quality, Professionalism, Value
Francesca · 21 June 2021
Agent replied · 20 June 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a brilliant lettings process with Itayi & Claire - both have been super responsive with clear communication, its helped making the moving in process so much smoother. Would 10/10 reccomend Bairstow Eves in Walthamstow along with Itayi & Claire.
Andrew · 13 March 2026
Agent replied · 13 April 2026
Thank you for your glowing review! We strive for excellent communication and a smooth process for all our clients. It's great to hear that Itayi and Claire were able to assist you effectively. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad one of the best experiences when it comes to renting! Tia has been very attentive, supportive, understanding of what I need and managed to secure me the best possible place! She went above and beyond to find exactly what I need! And Clair has been brilliant when it comes to sorting out the paperwork! Thank you both for helping me find a new home and making everything so easy! :)
Sofija · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleAbsolute delight to have bairstow eves as our letting agency ,so gratefull my wife and i finally have our new home ,speciall thanks to itayi for going up and beyond in this venture, thanks man we are grateful, highly recommend 🙏 …
Prince · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with us and that Itayi went above and beyond to help you find your new home. It was our pleasure to work with you and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMelissa Koleosho is currently managing our flat which is in the Wembley Park area. I must say, she is very professional and productive when it comes to taking actions in dealing with issues of repairs or anything in regards to our flat. We recently had a new tenant move in and everything was taken care of in an orderly manner and furthermore, any issues and repairs were dealt with promptly.
She is reliable, productive, quick in taking the necessary actions to get all issues resolved and lastly, she is very good in general communication and responding to queries. We are very happy with her service.
Kamal · 30 July 2020
Agent replied · 30 July 2023
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
★★★★★ 4/5
GoogleThis Estate Agent is very professional I have put my property for sale and within a month I had an offer already from one of the regular Bairstow Eves but I keep it for another 3 month in case someone want to offer higher price and Bairstow Eves consult me superbly and keep me update. I have a bout 6 visit from potential client and at the end I come back to the first offer. Due to high reputation of Bairstow Eves they have the regular buyer who is cash buyer and if everything is done according to their instruction and requirement your sale will go smoothly. All the staff at Bairstow Eves is well trained and understood what their client and customer expecting to get from their service. Their manager Mr Ritesh is very talented and bright and explain to me from the beginning how much it will cost for their service and nothing more then what you ecpected as agreed in the agreement. Thumbs Up to all of you at Bairstow Eves Walthamstow
Mohamed · 21 June 2020
Agent replied · 20 June 2024
Thank you for your fantastic comments and review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleThank you Bairstow Eves, I would like to thank the whole team for the great service and assistance in making sure we secure our new home, special thanks goes to Itayi, he helped us a lot through out the entire process with kindness and professionalism. We had been looking for an apartment for sometime now without getting our desired expectations, but l’m glad to say the stress is all gone now. Thank you so much and may God richly bless you. I recommend these guys to anyone looking for accommodation. They are simply the best!
Symonz · 2 December 2024
Agent replied · 9 December 2024
Thank you for your brilliant 5* review and thank you for your recommendation Symonz. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently purchase a property with the help of a wonderful selling team at Bairstow Eves in Walthamstow. They were able to find properties for me to view that met my needs and budget. At the end they were pivotal in negotiating on my behalf and getting the right price for all parties involved.The consistency, respect and speed at which the operate is truly wonderful and most importantly their friendliness. Overall I received a great service and I sure I will be going back to them when the time comes for me to move on. For now I will be enjoying the refurbishment of my new home and enjoy living in it. Thank you Esta, Barbara and Ritesh for your help and service.
Patroklos · 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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