Bairstow Eves London reviews

★★★★★ 1/5

Google

The worst estate agent in East London, Renee Fraser Property Appraisals Manager, is an absolute fraud she had wasted 2 months of my time for no given reason. She had advised me that she will be sending the memorandum to my conveyancer therefore for me to later find out that the person that was purchasing the property did not even have a mortgage ready, Renee fraser maliciously wasted my time. This company is a fraud, stay away to those individuals that are legitimately selling your properties.

James · 14 June 2019

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.

Deane · 18 January 2024

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

If it wasn't for Karl we probably would not be landlords today! As first time landlords Karl gave us the confidence to let out our flat. He could not have been more patient, professional and helpful throughout the process, from initial advertising to the selection of tenants, showing great knowledge and expertise at all times. I would certainly recommend karl to any future landlord.PositiveProfessionalism

Hugh · 26 August 2022

★★★★★ 5/5

Google

Had a brilliant experience with… Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants.

Rostas · 13 June 2023

★★★★★ 5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 5/5

Google

Barbra was extremely helpful

Jasmine · 13 June 2023

★★★★★ 5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

★★★★★ 5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

★★★★★ 4/5

Google

I'm pleased with my new home in Bow. The rental process was smooth. I dealt with Luke who was informative and responded to all my queries.

Chiara · 14 June 2019

★★★★★ 5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

★★★★★ 5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021

★★★★★ 1/5

Trustpilot

DO NOT USE! Awful service!

Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!

Nolene · 22 August 2023

★★★★★ 4/5

Google

Had a bit of a shock when I arrived at the property for the first time and there was no bed which I wasn't told about and so had to sleep on the couch. However Karl managed to get a new one ordered for me and also dealt with a bunch of other issues very rapidly and so am very happy with the service overall.PositiveResponsiveness, Value

Loz · 26 August 2021

★★★★★ 5/5

Google

The service I received when dealing with Luke, Joseph, and the team was nothing short of amazing. They did a great job of keeping me in the loop with any updates regarding my application, and they also made sure my concerns/ queries were addressed within a reasonable time. These guys will go above and beyond to make the moving process as seamless as possible, and I will recommend them to one and all.

Leon · 27 August 2019

★★★★★ 5/5

Google

Although me and my partner did not end up renting through Bairstow Eves as we didn't think living so close to the hustle and bustle of Bow would be good for our newborn baby everyone in the office was extremely helpful and helped us figure out exactly what we were looking for. Couldn't recommend Karl and his team enough.

Lucy · 14 June 2018

★★★★★ 1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

★★★★★ 5/5

Google

Dear Karl and Vitaliy!! I’d like to thank you for the exceptional help you’ve provided to me all the way around! Consider every customer individually with paying attention to each person’s unique situation they will make your search and move an absolutely hustle free! Great communication! Keep up good job! Would highly recommend these guys! Thank you again!PositiveResponsiveness, Quality, Professionalism

Aldiyar · 13 June 2022

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

Had Barbara and David helping with my sale. The lines of communication were constantly open which was reassuring for my first sale. They walked me through the process so I knew what was happening at every stage, and we're always 2 steps ahead!

Peter · 15 November 2023

★★★★★ 5/5

Trustpilot

'I was totally satisfied with Bairstow…

'I was totally satisfied with Bairstow Eves during the sale of my house.They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal.

Beryl · 31 May 2023

★★★★★ 5/5

Google

Thank you Joseph, Luke and the Baistow team in Bow. You were friendly and professional throughout our dealings with you.

Ebele · 13 June 2020

★★★★★ 5/5

Google

Karl was our estate agent and I can't explain how helpful and great he was. He stuck with us to find the right property, even though this took a while and eventually helped us find out dream first little flat together (my partner and I) which we have now very happily been in for nearly a year.

Nicola · 14 June 2017