Trusted Agent profile · London

Bairstow Eves London reviews

3.4

★★★★★

1,026 reviews across 2 platforms

142 The Grove, Stratford, London, E15 1NS

Bairstow Eves's office in London, at 142 The Grove, is rated 3.4 out of 5 across 1,026 reviews on two platforms, including 417 Google reviews rated 4.3.

Google logo

4.3 / 5

417

Reviews on Google

This office

Trustpilot logo

609

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The letting office and the property management are responsive of dealing with problems and enquiries. Karl, Zaheda and Samantha are all friendly and professional people to work with.PositiveResponsiveness, Professionalism

Snookiki · 13 June 2021

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very happy with Scott, Katrina and Ian. Helpful. easy to deal with and perhaps most importantly got us the asking price quickly. Would strongly recommend these guys.PositiveResponsiveness, Professionalism, Value

Ken · 13 June 2021

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I found Hanif and karen to be so helpful and professional in finding us the perfect property to rent after our long term landlord decided to sell we would highly recommend bairstow eves

Adrian · 13 June 2020

Agent replied · 12 June 2024

Thank you Adrian for your 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Bairstow Eves team. Best wishes, Lucy.

5/5

Trustpilot

Renting experience

I had a pleasant experience renting with them. They were very communicative and always clear.No issues from my side when it comes to rent a property with them. I have not yet had to use the maintenance services though.

FELIPE · 31 October 2023

5/5

Trustpilot

Clarity and patience

Exelent attitude and patience from Alicia, i had a lot of questions that were answered very clear and with detail and even after i did a small mistake she ofered me the patience needed to carry me trough the procees 10/10 would reccomend.

Maximilian · 17 July 2023

5/5

Google

As new nurses working in the UK, for us to find a nice and cozy living space is important. Baistow eves helped us. The staff are very friendy, approachable and kind. Thank you, Bairstow Eves!

Mary · 14 June 2019

Agent replied · 12 June 2024

Wonderful to read Mary, that our local Bairstow Eves team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott

5/5

Google

Such a great experience with this branch, service really was impeccable when dealing with Remy, Rej, Shahidul and Karl, couldn’t recommend enough!

Mia · 13 June 2022

Agent replied · 12 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

AMAZING!!

We had the brilliant good fortune of having Jayne Dillon deal with our application, and what an absolute tour-de-force this lady has been. Friendly, dealt with everything for us incredibly quickly, kept us updated at every juncture, an absolute credit to the Bairstow team and the reason we will absolutely be recommending B.E to friends and family alike. cannot thank you enough!

Fenn · 22 January 2021

5/5

Trustpilot

Bairstowe Eves Grays

I unfortunately did not sell with Bairstow Eves, which was my biggest mistake. I spoke with Patrick at the Grays office, he gave me so much help and information, he went over and above. I would 100% trust this guy and should I ever need to sell I wouldn’t go to anyone else. Please take heed.

Lori · 11 February 2022

5/5

Trustpilot

Had a brilliant experience with…

Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants.

Darius · 13 December 2022

5/5

Google

Huge thank you to Becky! You helped us every step of the way in selling our property. You was great!!

Luke · 14 June 2018

5/5

Google

Great service - we signed up on Monday, and by close of business Friday we had a great tenant all moved in, and Bairstow Eves had even supplied us with a new double bed. Highly recommended.

Marc · 14 June 2018

Agent replied · 12 June 2024

Hi, Marc Thank you for leaving this review. It's great to hear that you had a quick turn around in tenants and thank you for the recommendation too! Kind regards, Chris

5/5

Trustpilot

Fantastic service

We must say the service we received from Charlie Ford at the billericay branch was first class he went above and beyond to ensure our new tenancy was completed professionally Thank you very muchSusan and Simon

Simon · 16 December 2023

5/5

Google

The whole team was excellent from start to finish - great knowledge of the local market, very responsive and professional. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

James · 25 August 2021

Agent replied · 12 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good experience, thanks to the kind and professional Rejaul Haque agent. In just one day he find the perfect house for our family. Highly suggest!PositiveQuality, Professionalism

Roberta · 13 June 2021

Agent replied · 12 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

2/5

Google

Mortgage adviser was an hour late to our slotted time which wasn't his fault as he didn't know he had an appointment but management should have been on top of this. Advice after that was ok.

Jordan · 14 June 2017

Agent replied · 12 June 2024

Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact complaints@cwpsl.co.uk, Many Thanks.

5/5

Trustpilot

Had a viewing with kylie turu Williams…

Had a viewing with kylie turu Williams on Monday afternoon and from there very fast process, got the place by Friday, fantastic service from this lady would highly recommend 👍

Danielle · 28 March 2024

5/5

Trustpilot

Professional service

I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.

Wambui · 10 February 2024

5/5

Google

It was a pleasure speaking with Rejaul. He was really informative and patient with my enquires. I would highly recommend this branch for any Lettings needs

Khadija · 13 June 2021

Agent replied · 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Really bad

Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.

Lauren · 28 June 2023

5/5

Google

Great service from Omar at Bairstow Eves

Ryan · 17 August 2023

Agent replied · 12 June 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Rejaul quickly answer and give us good support

Luis · 18 July 2023

Agent replied · 12 June 2024

Thank you for your great review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Disappointed really and felt big time…

Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .

Marius · 19 July 2019

4/5

Google

Good experience overall. Excellent communication with Ellie and Anita.

Andrea · 13 June 2023

Agent replied · 12 June 2024

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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