Trusted Agent profile · London
★★★★★
1,026 reviews across 2 platforms
142 The Grove, Stratford, London, E15 1NS
Bairstow Eves's office in London, at 142 The Grove, is rated 3.4 out of 5 across 1,026 reviews on two platforms, including 417 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery good agency! Helped me to find a nice apartments to let! Staff is very helpful! Karen, Ana-Maria, Maya! Thank you for you swift responses and your explanations through the letting process!
Aleksander many thanks for your 5* review. I am so pleased to read that once again our Bairstow Eves branch were helpful and explained the letting process to you. I hope you are settling into your apartment. Best wishes, Lucy.
5/5
GoogleBest service from Karl Taylor I really appreciate
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI was fortunate to have the services of…
I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough
5/5
GoogleVery happy. Karen took a lot of time to reassure me and explain how thorough their referencing process is - the complete opposite of my previous local independent estate agent who repeatedly recommended totally unsuitable tenants. Izabela presented me with several offers after a week on the market. I'm happy with the tenant who has moved in and with the full management service. Thank you!
1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
4/5
GoogleThe staff are nice and helpful.
Thanks for the wonderful review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
5/5
GoogleAwesome experience, had solutions to all requests
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
5/5
GoogleWent for a viewing and in a space of five days we already got the house..the lady was super friendly and I recommend this place to anyone
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
1/5
GoogleNot even worth one star!🤬😡👎🏾👎🏾👎🏾👎🏾 …
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
1/5
GoogleTerrible business, no customer service and the it is probably best to avoid. Was 12 minutes late and got told I couldn't view it and got sweared at by the agent. Avoid!!!
I’m very sorry to hear that you have had a bad experience with Bairstow Eves Stratford. We take complaints and any problems, especially swearing towards a customer, very seriously. I would like to resolve this issue and invite you to contact me. Please contact me or any of the staff at 02082617085 and we will deal with your problem personally. Branch Manager
5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
5/5
GoogleHi. you are really good team!!!! thank you for my new lovley house. in two weeks was every thing done. Isabella you are very nice!! many thanks for your help!!!!
Thank you for leaving your fantastic five star rating, it is great to see you were happy with the service you received from the Stratford branch. Many Thanks.
1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
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Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
