5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
Trusted Agent profile · London
Bairstow Eves London reviews
★★★★★
1,026 reviews across 2 platforms
142 The Grove, Stratford, London, E15 1NS
Bairstow Eves's office in London, at 142 The Grove, is rated 3.4 out of 5 across 1,026 reviews on two platforms, including 417 Google reviews rated 4.3.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
5/5
GoogleI revived a great service from Mr Rajaul Haque in the Stratford office. Thank you !!
Agent replied · 12 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKatrina couldn't have done more to make our move go smoothly, from showing us the flat in the evening to arranging for the flat to be cleaned on a Sunday at short notice so it was ready for us to move in asap. She and her manager Karen are both lovely and always really friendly too.
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
5/5
GoogleI was met with Karen and Hanif. They were very helpful and attentive. Thanks for the service provided!
Agent replied · 12 June 2024
Thank you for your superb 5* review of the great service you received. Kind regards, Lucy
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
GoogleHanif and Karen are amazing! They have been so helpful and our new flat is stunning! 5********
Agent replied · 12 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
GoogleBought through this firm. Wish I could give an extra star because the purchase went through fast but really that's down to ourselves and the seller as the estate agent just caused friction and were generally rude.
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
5/5
GoogleJust bought my property with the help of Becky. The agent is helpful and swift. Thank you
Agent replied · 12 June 2024
Thank you Zixi. Best wishes, Mark
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleMy agency are Shahid and RejaulPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Thank you for your great 5* reivew.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleExcellent service as usual, particularly from Karen, Izabela and Katrina. Thank you for always going the extra mile.
Agent replied · 12 June 2024
Hi, Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team in Stratford, were once again able to provide their proven, 5 star service! Many thanks.
5/5
GoogleHad an excellent service from both Karen and Izabela in the Stratford office. They were very quick to find some excellent tenants for my flat in Maryland and it was a pleasure to deal with such kind, helpful staff who went above all expectations. Would definitely recommend other landlords here.
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
