Trusted Agent profile · London
★★★★★
866 reviews across 3 platforms
658, High Road Leytonstone, London, E11 3AA
Bairstow Eves's office in London, at 658, is rated 3.3 out of 5 across 866 reviews on three platforms, including 248 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service at this office, I dealt with Jessica and Luke who are both really quick to respond to any query I have. Jessica will help me out with problems above and beyond what she should. I would definitely recommend this office to any Landlords and Tenants as you will be very well looked after. Communication is fast, clear and accurate and I cannot fault the service.
5/5
GoogleBrilliant service from Ozzie and Moss. Very smooth process and nice clear instructions on the next steps. Payments were easy and made a breeze by the team. Thanks very much guys
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
1/5
TrustpilotAvoid at all costs.
Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.
1/5
TrustpilotPurchasing a property
While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.
5/5
GoogleAgents were of the up most professionalism. Friendly, approachable for anything, nothing was too much. Dedicated to what they do. Fantastic team! Would highly recommended Bairstow eves!
Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
5/5
GoogleVery helpful , quick and a great service Moss is our agent and he’s doing a great job! We highly recommend keep up your good work,💯💯💯💯💯💯 …
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleAgents were of the up most professionalism. Friendly, approachable for anything, nothing was too much. Dedicated to what they do. Fantastic team! Would highly recommended Bairstow eves!
Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
5/5
GoogleI have dealt with one of the member of staff at Bairstow. His name is Mesba and I have to say, he has been so helpful and professional throughout my process. I really recommend these guys to anyone,👍🏼 …
Thank you Naeem for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotTheir auction method of selling is…
Their auction method of selling is impressive. Sold a property in approximately a month!
5/5
GoogleI highly recommend everyone to have Eesha oversee your properties she maintains mine up to top level standard.
Many thanks Finley for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally great service highly recommend Moss really professional in hes job role really bubbly always smiling and giving good service I give him 💯💯💯💯 …
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleAgents were of the up most professionalism. Friendly, approachable for anything, nothing was too much. Dedicated to what they do. Fantastic team! Would highly recommended
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
1/5
TrustpilotSpying on you asking personal information has non acting agents.
They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.
5/5
GoogleMoss was very attentive to detail and helpful. He is a credit to Bairstow Eves. Thank you for your assistance.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleMesba in the Leytonstone branch is the most friendly, helpful and professional estate agent to deal with from the viewing through to moving in. Highly recommend. Excellent communication, organised and and professional service from both Mesba and Mark, great team.
Stella-marie Tafeni thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
TrustpilotAs recent clients,we cannot speak…
As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.
5/5
TrustpilotBairstow Eves in Wanstead have been magnificent
Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .
5/5
GoogleMesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. He went out of his way to help us and ensure all our concerns were addressed. I would recommend this place to anyone. Thank you, Mesba!
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
5/5
TrustpilotExcellent service
I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!
5/5
TrustpilotPenelope was brilliant at what she…
Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.
1/5
TrustpilotDO NOT USE! Awful service!
Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!
5/5
GoogleHad a great experience, Mohamed was very friendly and went above and beyond to help me find a flat.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleExcellent service. All the staff are very polite and helpful. Special thanks to Mohamed and Moss who made the process smooth and easy.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleVery helpful , quick and a great standard agency! Moss is our agent and he’s doing a great job! We highly recommend!💯💯🖕🏼 …
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
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