Trusted Agent profile Β· London

Bairstow Eves London reviews

3.3

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866 reviews across 3 platforms

658, High Road Leytonstone, London, E11 3AA

Bairstow Eves's office in London, at 658, is rated 3.3 out of 5 across 866 reviews on three platforms, including 248 Google reviews rated 4.8.

Google logo

4.8 / 5

248

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

617

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very helpful , quick and a great standard agency! Moss is our agent and he’s doing a great job! We highly recommend!πŸ’―πŸ’―πŸ–•πŸΌ …

Denis Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

Ozzie and the team were very professional and delivered a high quality service. They found an excellent tenant and have been helpful throughout.

David Β· 13 June 2020

Agent replied Β· 12 June 2024

Really lovely to read another 5* review for the Bairstow Eves team. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. He went out of his way to help us and ensure all our concerns were addressed. I would recommend this place to anyone. Thank you, Mesba!

Amy Β· 31 October 2023

Agent replied Β· 26 August 2024

Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

1/5

Trustpilot

Beeston Branch:

Beeston Branch:A terrible experience with this agent. My friend listed her property with them under a twelve week contract which they later said was 16 weeks as they want her to give another four weeks notice after the twelve period. On top of this they got the property information and dimensions wrong on the listing; adding a downstairs toilet that didn't exist! They confuse viewings and bookings, hence turning people down who want to view the property. She is at the end of her tether trying to get out of this contract. Don't use this agent. They are incompetent, lack any communication skills and behave like rogues when you try to leave.

Dawn Β· 10 August 2023

1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph Β· 9 August 2023

5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola Β· 17 October 2024

5/5

Google

Everything went through fast and easy, great team of people working there that helped us out with all our enquiries very fast.

Adam Β· 13 June 2020

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy

5/5

Google

Fantastic customer service by Ozzie and the team, very helpful and resourceful got us moved in to our new home smoothly !

Charles Β· 13 June 2020

Agent replied Β· 12 June 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

5/5

Google

Jesicca was Very Helpful ....She helped with a query dating back to 2014. Great customer service. keep up the good work...

H Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Mohhamed was really helpful and friendly in the whole process. Everything was so easy and clear, all paperwork was done quick.

RenΓ‘ta Β· 13 June 2020

Agent replied Β· 12 June 2024

It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.

5/5

Google

A well known name in the property market. With a team who provides nothing but the best high level of customer service, which meets your expectations! I had a great experience very helpful team who guided and supported me all the way with my property. I would highly recommend this branch and guarantee anyone with buying/selling or letting enquires will be also satisfied as I have been! Thank you!

Uz Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation.Β  Best wishes, Lucy.

4/5

Google

Very pleased with our Agent Moshin and the team . Very professional, helpful everything went on smoothly . will definitely recommend their services.

Ester Β· 14 June 2019

Agent replied Β· 12 June 2024

Hi Esther, many thanks for your 5* review and recommendation of the service from Moshin and the team at Bairstow Eves. Best wishes, Tracey.

5/5

Google

Ozzie and Moss helped me and my dad place our property on the market. Found amazing tenants for us!! Thank you Bairstoweves Leytonstone

MGA Β· 14 June 2019

Agent replied Β· 12 June 2024

Many thanks for this excellent 5* review of your experience with our Bairstow Eves team. Best wishes, Lucy

5/5

Trustpilot

'I was totally satisfied with Bairstow…

'I was totally satisfied with Bairstow Eves during the sale of my house.They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal.

Beryl Β· 31 May 2023

5/5

Google

I highly recommend this, it's a really good service and Mr Moss was really polite towards us and really helpful.

Andrejs Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)

5/5

Google

Excellent service. All the staff are very polite and helpful .David , Mike ,Kamran and Danielle are very professional and patient . When I need their help , they are always there! If you’d like to buy or rent a property , just go to see them , you are likely get a surprise which is just what you want! Many thanks to all staff of Barestow eve!

Panda Β· 13 June 2020

Agent replied Β· 12 June 2024

Thanks for the wonderful 5* review! It's great to see that the team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.

5/5

Trustpilot

Frinton on sea branch

Frinton on sea branch, Jodie went above and beyond the call of duty to ensure that this House sale went ahead. With problem after problem mounting against the sale she was the glue that held the whole deal together. I'll be eternally grateful to her. What an asset to your company. A+ Mr T Drake

Trevor Β· 31 January 2019

1/5

Trustpilot

Sly, money grabbers

My experience was a short one with Barstow (Sutton branch) when I simply asked to view a property. Confirmed I have my own AIP and without asking she goes on to try and sell me their services. I didn't agree to any financial consultation but they set one up anyway. I said I didn't need it and wasn't able to view the property without one. The fact they don't even ask and just set it up is so sly. Wouldn't recommend for anyone let alone a first time buyer.

Postal Β· 15 May 2023

5/5

Trustpilot

Bairstow Eves Bow-

Karl was our estate agent and I can't explain how helpful and great he was. He stuck with us to find the right property, even though this took a while and eventually helped us find out dream first little flat together (my partner and I) which we have now very happily been in for nearly a year.

Nicola Β· 13 February 2017

1/5

Trustpilot

We had a very disappointing experience with Walthamstow Bairstoweves

We had a very disappointing experience with Bairstow Eves in Walthamstow.

LUCY Β· 20 February 2026

1/5

Trustpilot

If I could leave zero I would

If I could leave zero I would! We recently moved into a rental properrenting threw these cowboys! We've had nothing but problems, first no gas safety checks were conducted, major leak happened from bathroom to the kitchen leaving us with no power, could we get hold of anyone? No! We are left with major damage to our belongings and currently looking for somewhere else to move to! I also feel fro the landlord are they aware that this property is managed by such con artists!

William Β· 1 May 2023

5/5

Google

Very happy with their job, special thanks to Ozzie for helping me and my husband on the new home

Loredana Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

Would highly recommend Bairstoweves Leytonstone. Ozzie helped us find great tenants quickly and was very helpful and efficient. πŸ‘Œ …

Amanda Β· 10 January 2020

Agent replied Β· 8 January 2025

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

1/5

Trustpilot

Worst estate agent in London

Would avoid them like a plague. Withheld deposit unlawfully, failing to meet all legislative expectations on returning funds in an appropriate manner. Poor communicators on the whole, but even worse over the phone if you are able to get hold of them. They utilise the art of deception and deceit in check out reports, selective emails chains and delay tactics. Avoid at all costs!

Sbrighton Β· 4 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews
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