Trusted Agent profile · London

Bairstow Eves London reviews

3.5

★★★★★ Good

943 reviews across 2 platforms

68 High Street, Wanstead, London, E11 2RJ

Bairstow Eves's office in London, at 68 High Street, is rated 3.5 out of 5 across 943 reviews on two platforms, including 334 Google reviews rated 4.9.

Google logo

4.9 / 5

334

Reviews on Google

This office

Trustpilot logo

609

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

5/5

Google

Had been struggling to sell my mother's retirement flat in Wanstead, put it with Jake @ Bairstow Eves Wanstead and he did a great job, very proactive in his approach. We completed after 3 months which as you know will never be without stress. Thanks again 'Team Jake'

Mark · 21 September 2023

Agent replied · 17 June 2024

Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations

5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

5/5

Google

We had excellent experience with Elaine in renting our flat. She's been always helpful and willing to accommodate our requests reasonably (as we were looking to move into London), as well as a great point of contact throughout - responsive and quick to react to all the arising issues. Much recommended!

Krzysztof · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021

5/5

Google

We worked with Bairstow Eves as the buyers of a property they advertisers. While their customer is definitely the seller, I felt they put in a lot of effort to give us a good buying experience. They were super flexible, and even went out of their way to give us access to the property for builder quotes throughout the process, before even exchanging on the property.PositiveResponsiveness, Professionalism

Lubomir · 18 June 2021

Agent replied · 17 June 2024

Thanks for the wonderful 5* review and kind words! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

DO NOT USE! Awful service!

Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!

Nolene · 22 August 2023

5/5

Google

Have used this company for two years to let my flat. Thanks to Elaine and Adam for all their hard word in finding professional and reliable tenants.

Ms · 19 June 2018

Agent replied · 17 June 2024

Good morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.

1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

5/5

Google

I would like to thank Elaina and Adam for their professionalism.

Caty · 18 June 2022

Agent replied · 17 June 2024

Thank you for your great 5* review.

5/5

Google

It has been a pleasure to work with Elaine from start to finish when we were looking to find a rented property. She is very responsive, communicative, and I have never had a better experience with an estate agents! Thank you for helping us find a lovely home!

Colette · 18 June 2023

Agent replied · 17 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

'I was totally satisfied with Bairstow…

'I was totally satisfied with Bairstow Eves during the sale of my house.They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal.

Beryl · 31 May 2023

5/5

Trustpilot

Frinton on sea branch

Frinton on sea branch, Jodie went above and beyond the call of duty to ensure that this House sale went ahead. With problem after problem mounting against the sale she was the glue that held the whole deal together. I'll be eternally grateful to her. What an asset to your company. A+ Mr T Drake

Trevor · 31 January 2019

5/5

Trustpilot

Bairstow Eves Bow-

Karl was our estate agent and I can't explain how helpful and great he was. He stuck with us to find the right property, even though this took a while and eventually helped us find out dream first little flat together (my partner and I) which we have now very happily been in for nearly a year.

Nicola · 13 February 2017

1/5

Trustpilot

Sly, money grabbers

My experience was a short one with Barstow (Sutton branch) when I simply asked to view a property. Confirmed I have my own AIP and without asking she goes on to try and sell me their services. I didn't agree to any financial consultation but they set one up anyway. I said I didn't need it and wasn't able to view the property without one. The fact they don't even ask and just set it up is so sly. Wouldn't recommend for anyone let alone a first time buyer.

Postal · 15 May 2023

1/5

Trustpilot

We had a very disappointing experience with Walthamstow Bairstoweves

We had a very disappointing experience with Bairstow Eves in Walthamstow.

LUCY · 20 February 2026

1/5

Trustpilot

If I could leave zero I would

If I could leave zero I would! We recently moved into a rental properrenting threw these cowboys! We've had nothing but problems, first no gas safety checks were conducted, major leak happened from bathroom to the kitchen leaving us with no power, could we get hold of anyone? No! We are left with major damage to our belongings and currently looking for somewhere else to move to! I also feel fro the landlord are they aware that this property is managed by such con artists!

William · 1 May 2023

1/5

Trustpilot

Worst estate agent in London

Would avoid them like a plague. Withheld deposit unlawfully, failing to meet all legislative expectations on returning funds in an appropriate manner. Poor communicators on the whole, but even worse over the phone if you are able to get hold of them. They utilise the art of deception and deceit in check out reports, selective emails chains and delay tactics. Avoid at all costs!

Sbrighton · 4 May 2024

5/5

Google

I rented an apartment at South Woodford. Elaine was very helpful and really nice. I strongly recommend her.

Nikolay · 18 June 2020

Agent replied · 17 June 2024

Thank you for your 5* review! Best wishes, Scott

5/5

Google

I have had the pleasure in dealing with both Adam and Elaine at the Wanstead office and they have exceeded expectations! They managed to let my flat within 24hrs and for more money then previously achieved! They are very knowledgeable in their field and are on top of their game. I highly recommend these guys to anyone and a big thank you from a happy customer

Alex · 18 June 2020

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

We had a great experience with Elaine and Adam when moving in. Both of them were very helpful and their support was great! Thank you!

Mihaela · 23 August 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Mihaela. Best wishes, Lucy, Customer Relations.

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