Bairstow Eves London reviews

★★★★★ 5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

★★★★★ 5/5

Google

Had an amazing experience renting from this agency!!! Very friendly and professional staff especially Elaine, thank you for everything:)

Tinna · 18 June 2023

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 5/5

Google

I had a very positive experience with the Wanstead branch. Natalie, Elaine and Adam were all very professional and friendly. I would recommend using their service.PositiveResponsiveness, Quality, Professionalism

Eremina · 18 June 2022

★★★★★ 5/5

Google

We had a wonderful experience with Bairstow Eves Wanstead, led by Elaine and Adam, who got us the ideal our one-bedroom apartment. Throughout the entire rental procedure, the team was incredibly supportive and responsive. This made it possible for us to move in quickly and guaranteed that our moving day went smoothly and that we had everything we needed. Kudos to them!

Aswathy · 21 September 2023

★★★★★ 5/5

Google

We’ve recently rented a flat through Bairstow Eves and Elaine was amazing! She was very efficient and professional, and helped us with all our queries no matter how small. This agency is great for renters, would seriously recommend.

Jack · 18 June 2020

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

Stephen was very professional and went out of his way willing to help all the time would recomend this man to sell your house for youPositiveResponsiveness, Professionalism

Colin · 18 June 2022

★★★★★ 5/5

Google

Bairstow were excellent from beginning to end. Very professional and always kept us updated on our purchase. A special thank you to Adam and Stephen.PositiveResponsiveness, Quality, Professionalism

Jagdeep · 18 June 2022

★★★★★ 5/5

Google

Great communication, feedback and professionalism throughout the process of selling our home. Stephen and Adam were fantastic throughout and we could not have wished for anything more.

James · 18 June 2022

★★★★★ 5/5

Google

Great thanks to Elaine and the team, Elaine is professional and patient, everything gets harder during the pandemic, but I can settle down quickly thanks for her awesome arrangement and helpPositiveResponsiveness, Quality, Professionalism

Neo · 18 June 2021

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

★★★★★ 5/5

Google

I was lucky to get Stephen ,Branch Manager at Wanstead E11 to help me sell my property. He has good communication skills as well as local knowledge of the property sector .Stephen also has the connections and found my buyer within the week! He took his time to listen and was always helpful whenever a issue occurred. I knew I could totally rely on him which made the whole process far easier and less stressful. I would certainly recommend Bairstow Eves Wanstead E11 branch .They are well organised and honest.PositiveProfessionalism

Angela · 18 June 2021

★★★★★ 5/5

Google

I have had a great experience purchasing a property with support from Bairstow Eves. In looking for a property Itayi really took time to understand what I was after, took care in helping me find the right property and was extremely helpful and supportive in helping me get the answers I was after on the property before I made an offer. Stephen then provided invaluable advice and support throughout the sale process. He helped resolve some of the issues and queries that came up and I cannot imagine how the whole thing would have gone without his ongoing support. Buying a property is a complicated and at times stressful process and I feel very lucky to have worked with an estate agent who showed such care and who supported me so much throughout. I cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism

Simona · 18 June 2021

★★★★★ 5/5

Google

I write reviews but will make a exception for the great team at Bairstow Eves Wanstead. I have worked with the team at both for renting out a property and also renting a property myself. They have been great from to start to finish, always there to help, nothing too much trouble, always reliable and fully informed and in control of things. They have also generously helped me with issues arising long afterward the tenancies has finished. They are a good bunch, use them if you can.PositiveResponsiveness, Quality

Mike · 18 June 2021

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024

★★★★★ 1/5

Trustpilot

One of worst letting agent

One of worst letting agent , they don’t have any ethics, they just need money 💰, worst customer service, we got a flat for rent in worst condition, they gave without cleaning, used toilet didn’t even flush , really shame on them, when we gave a complaint they didn’t even apologise, and flat is also worst condition, it needs to refurbish but gave for rent. Full of oily kitchen, got shocked after seeing bathroom. Owner will not pick calls, this letting agent will not take responsibility, but they signed on behalf of owner on the agreement. But surely I will not leave them, I’ll post in every forums.

Mr · 27 April 2024

★★★★★ 5/5

Google

An agency with a great service. They helped us to quickly find an amazing property to rent and to close the deal in a matter of days without any difficulties. Special thanks to Elaine!

Nikita · 18 June 2020

★★★★★ 5/5

Trustpilot

Superb communication and prompt…

Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.

Penny · 22 August 2024

★★★★★ 5/5

Google

I would highly recommend the Bairstow Eves services, I had a very good experience with them, I will mention Elaine and Adam, who helped us a lot with our documents, sending all the information that we need and informing us about all the details with much patience, very professional. I like as well their system of signing all the documents online, instead of losing time going to the branch. Very well done, many thanks!PositiveResponsiveness, Professionalism

Svetlana · 23 October 2021

★★★★★ 5/5

Google

Thank you Elaine & Adam, super efficient, friendly and great local knowledge

Paul · 18 June 2023

★★★★★ 1/5

Trustpilot

I don’t just make reviews unless I have…

I don’t just make reviews unless I have to. But a family member has their house for sale with B&E. and quite frankly from what I keep hearing it’s not a very good service at all. I also did my own way of contacting as a perspective buyer. 5 times I made contact with the local branch and not once have made contact over the property I was enquiring about. It also concerns me that there is no main number to call them apart from the local branches which if they are not providing a good service it will be there word against yours over any complaints to head office. So they have eliminated anyway of taking an issue higher than the branch. Which you need to ask do you want sell or buy a house from this organisation ? Also my family member had their house reduced without any written confirmation of them taking this action. So it would appear they can do pretty much what they like in terms of when it suits them rather than what suits there customers.

Matt · 22 March 2024