Trusted Agent profile · London · Greater London
Verified
★★★★★
257 reviews across 1 platform
198 Lavender Hill, Battersea, London, Greater London, SW11 1JA
Part of Bairstow Eves, see every office.
Bairstow Eves's office in London, Greater London, at 198 Lavender Hill, is rated 4.6 out of 5 across 257 reviews on 1 platform, including 257 Google reviews rated 4.6.
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Google5* experience! As a tenant I can't recommend enough this agency - all smooth, efficient and professional. Many thanks to the great team - Ben, Petya and Ryan!!!PositiveResponsiveness, Professionalism
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleWe would highly recommend Bairstow Eves in Battersea. Ryan and Petya provided an excellent service. They’ve been efficient and friendly and went the extra mile for us.PositiveResponsiveness, Professionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRyan and Petya have been great, very approachable and friendly. Answered our queries with expertise, overall, the process was very smooth.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleMy experience with Bairstow Eves has been excellent, the whole process has been very efficient and smooth. I would highly recommend Bairstow Eves as a whole, and Ben Davy in particular has been fantastic.
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleGreat agent to let your property!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Ben, he was very responsive and friendly the entire process. I felt like I was in safe hands and he helped us rent a great property!
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleVery helpful team, quick to respond to questions and kept us up to date with progress for renting our house. Very polite and friendly when visiting our home with prospective tenants.
Hi Malcolm, thank you for your wonderful five star review. It's really good to see you've received such great and friendly assistance, and I'll make sure the branch manager is aware of the teams brilliant service. It's really rewarding to see we have been able to help with renting your house. Many Thanks.
5/5
GoogleThank you so much to the team at Bairstow eves they really made searching and moving in to our new place a smooth and easy process thank you so much guys
Many thanks for taking the time to leave us this fabulous 5* review. Kind regards, Lucy
5/5
GoogleVery helpful agents- simple and easy process of moving, I moved with my partner with Barstow Eves who made our experience really lovely. I would recommend them 😊 …
Many thanks for taking the time to leave us this wonderful recommendation and 5* review of your experience with our Bairstow Eves team. Best wishes, Lucy
5/5
GoogleThe letting agents have done an amazing job. They have always been very transparent and made their best to facilitate the renting process and the communication with our Landlord.
Thank you so much for giving us this feedback! We really appreciate you taking the time out to let us know how we've done and if you need anything in the future, please do not hesitate to contact us. Kindest regards and best wishes
5/5
GoogleExcellent service from Nick and Petya Very friendly and professional Extremely knowledgeable of the property and were able to answer all my questions Would highly recommend this team
Hi Mary, thank you for your excellent 5* review of our dedicated Bairstow Eves team in Battersea. It is great to read that Nick and Petya were very friendly, professional, extremely knowledgeable and answered all of your questions. Best wishes, Emma.
5/5
GoogleVery good for answering a query
5/5
Googlei have used Bairstow Eves lettings department for several of my properties in the area and i have found that they have provided an excellent service. they found me excellent tenants with good rents in a very short time span. i thoroughly recommend them. I was particulary impressed by Veekesh Bundhoo who was helpful, resourceful and knowledgeable. many thanks
5/5
GoogleMatthew from the lettings team was really helpful and professional, would highly recommend!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was extremely satisfied with the customer service - very polite staff that were very helpful and responsive to my requirements when property hunting. Well done!
Thank you for your kind words and 5* review about our Bairstow Eves branch in Battersea. Kind regards, Scott
4/5
GoogleStaff are very helpful in assisting us from the start till the day we move in to our new flat. Thank you!
Thank you Zaine for your fantastic 4* review. Best wishes, Emma
1/5
GoogleIncompetent swindlers. Included all my furniture in the sale price without telling me. Now they're charging me commission on it as well.
Hi Rob, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Best wishes, Tracey.
4/5
GoogleStaff are very helpful in assisting us from the start till the day we move in to our new flat. Thank you!
Thank you Zaine for your fantastic 4* review. Best wishes, Emma
5/5
GoogleService 5 * Thank you very much for all the help made available by the team. Luís, Petya, you are the best
Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleVery pleasant and helpful agent. Luis V. has a dept of knowledge of the letting market and was able to source for me great tenants and kept to his promise. They arranged all the viewings and legal side for the tenants. Definitely will recommend them to others looking for reliable and helpful agent.
5/5
GoogleExcellent service I would highly recommend, the quality of the tenants this agent finds me is what I rate most.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleSmooth and efficient service - thanks
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful, and efficient.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
GoogleVery unhappy with the entire service, they don't even have professional decency to respond to important emails from tenants.
I’m sorry to hear that you feel our contact has been unsuitable to your property needs and we appreciate the honesty of your response. We have now altered our approach after taking your feedback into account to prevent a similar occurrence. At Bairstow Eves we hold customer service as our highest value and will endeavour to improve our performance to create the best possible customer journey.
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