Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery unhappy with the entire service, they don't even have professional decency to respond to important emails from tenants.
Chisty · 23 June 2017
Agent replied · 21 June 2024
I’m sorry to hear that you feel our contact has been unsuitable to your property needs and we appreciate the honesty of your response. We have now altered our approach after taking your feedback into account to prevent a similar occurrence. At Bairstow Eves we hold customer service as our highest value and will endeavour to improve our performance to create the best possible customer journey.
★★★★★ 3/5
GoogleWe rented our new house with them and they made all the process easy. Very professional!
Andrea · 28 July 2019
Agent replied
Good Morning, I am happy to hear that you have received a great experience with us and have taken the time to provide us with this positive review. Many Thanks.
★★★★★ 5/5
GoogleFantastic service. A very honest and trustworthy bunch - highly recommended
Dylan · 19 January 2021
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBen the best thing since sliced bread would have been homeless without him huge help
Catherine · 31 July 2019
Agent replied · 30 July 2023
Wonderful 5* review Paris!
Thank you, Scott
★★★★★ 5/5
GoogleBen the best thing since sliced bread would have been homeless without him huge help
Paris · 28 July 2019
Agent replied
Wonderful 5* review Paris!
Thank you, Scott
★★★★★ 5/5
GoogleVery professional, clear quick and easy.
Highly recomended.PositiveProfessionalism
Alejandro · 22 June 2021
Agent replied · 21 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleOne of the best agencies I have had, very relyable.
Daniel · 20 October 2020
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 3/5
GoogleWe rented our new house with them and they made all the process easy. Very professional!
Andrea · 10 July 2017
Agent replied
Good Morning, I am happy to hear that you have received a great experience with us and have taken the time to provide us with this positive review. Many Thanks.
★★★★★ 4/5
GoogleExcellent results at finding tenants and achieving a good rental price. Not so good thereafter on keeping us updated with the progress of reference checks and the deposit and initial rental payments. Overall, however, I was pleased with the service and would use them again.
Henry · 28 July 2019
★★★★★ 5/5
GoogleI have been very happy with Bairstoweves for over 7 years now.
Nick · 28 July 2019
Agent replied
Hi Nick, Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team have been able to provide their proven, 5 star service for 7 years, such fantastic feedback, many thanks!
★★★★★ 1/5
GoogleSales team people are extremely rude, arrogant and very obnoxious.
Kasia · 13 February 2020
Agent replied
Hi Kasia, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)
★★★★★ 5/5
GoogleAmazing service and great communication throughout
Mia · 14 March 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from all the agents and staff. Highly recommend!
Christina · 29 September 2019
Agent replied
Thank you Christina for your fabulous 5* review of our dedicated team.
Best wishes
Emma
★★★★★ 5/5
GoogleExcellent, quick service and communication. Made the process very painless!
Ed · 31 July 2019
Agent replied · 30 July 2023
Thank you Eddie for the fantastic 5* review.
Kind regards, Lucy.
★★★★★ 5/5
GoogleAmazing service. Helped myself and 3 friends in move into a brilliant, brand new property within 2 weeks of us contacting the agency. Always available, super responsive, and very friendly. Luis in particular was great. Thank you so much, would definitely recommend!
Anna · 28 July 2019
★★★★★ 5/5
GoogleExcellent, quick service and communication. Made the process very painless!
Eddie · 28 July 2019
Agent replied
Thank you Eddie for the fantastic 5* review.
Kind regards, Lucy.
★★★★★ 5/5
GoogleRating only, no written review.
Sara · 11 September 2026
Agent replied · 11 October 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
★★★★★ 5/5
GoogleGreat service from the letting team in Battersea.
Kostadin · 28 July 2019
Agent replied
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleThe best letting agency in Clapham area
Davide · 28 July 2019
Agent replied
Thank you Davide for your 5* review!
★★★★★ 1/5
GoogleRating only, no written review.
Adventures · 9 August 2026
Agent replied · 23 August 2026
We appreciate the feedback. Please email us at review@countrywide.co.uk as we’d like the chance to understand what happened.
★★★★★ 5/5
GoogleRating only, no written review.
Lynn · 11 June 2026
Agent replied · 11 October 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
★★★★★ 4/5
GoogleOverall good experience with friendly agents. Time to listen to your questions and flexible.
Improvement could be done on updates on how your reference and credit checks are on going.
Chloé · 28 July 2019
★★★★★ 5/5
GoogleI have been delighted with the service provided by Bairstow Eves. They provided excellent support and guidance through the process and I would not hesitate to recommend them.
Eliza · 28 July 2019
★★★★★ 5/5
GoogleThe bairstow Eve's battersea team was very very helpful and friendly. They did everything to help us and they provide us useful informations.
Matt · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.