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Bairstow Eves London reviews

4.6

★★★★★ Excellent

257 reviews across 1 platform

198 Lavender Hill, Battersea, London, Greater London, SW11 1JA

Part of Bairstow Eves, see every office.

Bairstow Eves's office in London, Greater London, at 198 Lavender Hill, is rated 4.6 out of 5 across 257 reviews on 1 platform, including 257 Google reviews rated 4.6.

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4.6 / 5

257

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Very unhappy with the entire service, they don't even have professional decency to respond to important emails from tenants.

Chisty · 23 June 2017

Agent replied · 21 June 2024

I’m sorry to hear that you feel our contact has been unsuitable to your property needs and we appreciate the honesty of your response. We have now altered our approach after taking your feedback into account to prevent a similar occurrence. At Bairstow Eves we hold customer service as our highest value and will endeavour to improve our performance to create the best possible customer journey.

3/5

Google

We rented our new house with them and they made all the process easy. Very professional!

Andrea · 28 July 2019

Agent replied

Good Morning, I am happy to hear that you have received a great experience with us and have taken the time to provide us with this positive review. Many Thanks.

5/5

Google

Fantastic service. A very honest and trustworthy bunch - highly recommended

Dylan · 19 January 2021

Agent replied

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Ben the best thing since sliced bread would have been homeless without him huge help

Catherine · 31 July 2019

Agent replied · 30 July 2023

Wonderful 5* review Paris! Thank you, Scott

5/5

Google

Ben the best thing since sliced bread would have been homeless without him huge help

Paris · 28 July 2019

Agent replied

Wonderful 5* review Paris! Thank you, Scott

5/5

Google

Very professional, clear quick and easy. Highly recomended.PositiveProfessionalism

Alejandro · 22 June 2021

Agent replied · 21 June 2024

Thank you for your 5* review!

5/5

Google

One of the best agencies I have had, very relyable.

Daniel · 20 October 2020

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

3/5

Google

We rented our new house with them and they made all the process easy. Very professional!

Andrea · 10 July 2017

Agent replied

Good Morning, I am happy to hear that you have received a great experience with us and have taken the time to provide us with this positive review. Many Thanks.

4/5

Google

Excellent results at finding tenants and achieving a good rental price. Not so good thereafter on keeping us updated with the progress of reference checks and the deposit and initial rental payments. Overall, however, I was pleased with the service and would use them again.

Henry · 28 July 2019

5/5

Google

I have been very happy with Bairstoweves for over 7 years now.

Nick · 28 July 2019

Agent replied

Hi Nick, Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team have been able to provide their proven, 5 star service for 7 years, such fantastic feedback, many thanks!

1/5

Google

Sales team people are extremely rude, arrogant and very obnoxious.

Kasia · 13 February 2020

Agent replied

Hi Kasia, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)

5/5

Google

Amazing service and great communication throughout

Mia · 14 March 2021

Agent replied

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Fantastic service from all the agents and staff. Highly recommend!

Christina · 29 September 2019

Agent replied

Thank you Christina for your fabulous 5* review of our dedicated team. Best wishes Emma

5/5

Google

Excellent, quick service and communication. Made the process very painless!

Ed · 31 July 2019

Agent replied · 30 July 2023

Thank you Eddie for the fantastic 5* review. Kind regards, Lucy.

5/5

Google

Amazing service. Helped myself and 3 friends in move into a brilliant, brand new property within 2 weeks of us contacting the agency. Always available, super responsive, and very friendly. Luis in particular was great. Thank you so much, would definitely recommend!

Anna · 28 July 2019

5/5

Google

Excellent, quick service and communication. Made the process very painless!

Eddie · 28 July 2019

Agent replied

Thank you Eddie for the fantastic 5* review. Kind regards, Lucy.

5/5

Google

Rating only, no written review.

Sara · 11 September 2026

Agent replied · 11 October 2026

Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!

5/5

Google

Great service from the letting team in Battersea.

Kostadin · 28 July 2019

Agent replied

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

The best letting agency in Clapham area

Davide · 28 July 2019

Agent replied

Thank you Davide for your 5* review!

1/5

Google

Rating only, no written review.

Adventures · 9 August 2026

Agent replied · 23 August 2026

We appreciate the feedback. Please email us at review@countrywide.co.uk as we’d like the chance to understand what happened.

5/5

Google

Rating only, no written review.

Lynn · 11 June 2026

Agent replied · 11 October 2026

We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!

4/5

Google

Overall good experience with friendly agents. Time to listen to your questions and flexible. Improvement could be done on updates on how your reference and credit checks are on going.

Chloé · 28 July 2019

5/5

Google

I have been delighted with the service provided by Bairstow Eves. They provided excellent support and guidance through the process and I would not hesitate to recommend them.

Eliza · 28 July 2019

5/5

Google

The bairstow Eve's battersea team was very very helpful and friendly. They did everything to help us and they provide us useful informations.

Matt · 28 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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