Bairstow Eves London reviews

★★★★★ 5/5

Google

We had an excellent experience buying our flat in Battersea. From the very beginning, Richard was professional, responsive and genuinely supportive throughout the entire process. Richard and Tony kept us informed at every stage, were always available to answer our questions, and helped make what can be a stressful process feel much smoother. Their communication with all parties involved was outstanding, and they went above and beyond to ensure everything progressed as efficiently as possible. We always felt that they had our best interests at heart. We are absolutely delighted with our new home and would highly recommend them to anyone looking to buy or sell a property. Thank you for all your hard work and dedication!

Joana · 2 August 2026

★★★★★ 5/5

Google

I had a very positive experience with this letting agency from start to finish. The team was professional, responsive, and made the entire renting process smooth and stress-free. Communication was always clear, and any questions or concerns I had were handled promptly and efficiently. I would especially like to highlight Miss Sabina Csok for her outstanding service. She was incredibly helpful, friendly, and attentive throughout the process. Sabina went above and beyond to ensure everything was handled properly, keeping me informed at every step and making sure I felt supported. Her professionalism and dedication truly made a difference. Overall, I highly recommend this agency to anyone looking for reliable and high-quality service. Thank you again, and especially to Sabina, for such a great experience.

Aymen · 30 March 2026

★★★★★ 1/5

Google

I strongly advise against doing business with this estate agency. They currently manage my mum’s property and have withheld tenant funds without any clear or lawful justification, which is deeply concerning. Additionally, they introduced a tenant who is now using the property for a rent-to-rent arrangement, despite being under an AST agreement. The situation has escalated further, as the tenant has set up what appears to be an HMO which goes against the clauses of the AST and is now attempting to pressure my mum into covering costs (such as installing a fire door) to make the property compliant. Communication has also been highly unprofessional and slow. Afsheen has been consistently disrespectful on the phone and has ended calls abruptly when I have tried to resolve these issues. Nyala is slow and doesn’t answer requests in a timely manner. Furthermore, there has been a refusal to provide tenant details required for us to proceed with an eviction notice, causing unnecessary delays. Overall, my experience has been extremely negative. I would strongly caution others to think carefully before engaging with this agency.

Danielle · 13 March 2026

★★★★★ 1/5

Google

Having issues with our drain since days with water flooding into the kitchen floor from the apartment above ours (can’t use kitchen sink, dishwasher, and washing machine). There is no getting back to us or any rush to solve the problem. We are paying an exorbitant amount of money for zero service being in the same house for over three years. No maintenance has been done for the past three years along with garden deck rotting. Not sure what property owners and agencies are expecting us to do! Are we the real owners of the house and we have to take care of everything on our expenses in terms of money, time and energy? Very disappointing and no respect for people who is working really hard to manage to afford what should be a nice house in a nice area.

Bianca · 13 March 2026

★★★★★ 5/5

Google

I would like to thank all the staff at Bairstow Eves, especially Jvon, for all your support throughout the purchase of my property. Everything went smoothly and according to plan, and I truly appreciate your professionalism, guidance, and excellent communication every step of the way.

Carlos · 26 July 2026

★★★★★ 5/5

Google

I have had a great experience with this estate agents. Jvon took us on a viewing at late notice, and was happy to arrange to suit my needs as someone who has a very busy schedule. I really appreciated this. We really liked the property, and decided to put in a bid which got accepted. Jvon was then super good at the sales process then onwards, and was always at hand to take my calls and answer any queries we have had after. Been very impressed with him and the process so far

Joe · 13 October 2025

★★★★★ 5/5

Google

Richard was extremely helpful and took us to view several flats over two consecutive days arranged at very short notice. He was knowledgeable and discreet, did not put on heavy sales pressure and discussed ind and outs of the various …

Cornelius · 23 July 2026

★★★★★ 5/5

Google

Many thanks to Richard and Tony at Bairstow Eves Battersea. Buying a home can be very stressful, but Richard made things move so swiftly from viewing to purchase, that I felt in safe hands throughout. Tony’s support was also instrumental to the success of my purchase. They are a very good, supportive team and I can't recommend their services enough!

Manu · 13 February 2026

★★★★★ 5/5

Google

Very positive experience with Jvonking. We really appreciated his patience, friendliness and professionalism across the multiple viewings we had arranged with him. There was consistent communication throughout and his knowledge of the area …

Amina · 23 July 2026

★★★★★ 5/5

Google

Jvon is a very polite, and considerate agent. Combined with Tony's experience - a very good team to have on your side, as either a buyer or seller.

Louis · 26 July 2026

★★★★★ 5/5

Google

Jadore was really friendly and helpful during the viewing. Although I didn't end up buying the property, she was professional, knowledgeable, and a pleasure to deal with.

Blazed · 23 July 2026

★★★★★ 5/5

Google

Very good service and treatment from this company. A big thanks to Sabina Csok for providing excellent services to help us find a house to rent

Alyssa · 23 July 2026

★★★★★ 5/5

Google

Overall very happy with Bairstow Eves! I worked with Richard Toledo Grimaldo to purchase a flat. He was very responsive and helpful throughout the entire process. Tony was also really knowledgeable about the area and the type of flat I was purchasing. Would recommend going with them if you are looking to purchase in the area!

Julia · 13 November 2025

★★★★★ 5/5

Google

Sabina has been incredibly helpful and responsive throughout the process. She was always quick to answer our questions and kept everything moving smoothly.

Stevie · 23 July 2026

★★★★★ 5/5

Google

I can't recommend Tony Ennis highly enough. From start to finish, Tony was professional, knowledgeable, responsive and …

Harriet · 23 July 2026

★★★★★ 5/5

Google

Richard was great and very informed on the areas. Thank you for a great viewing.

Chrystel · 26 July 2026

★★★★★ 5/5

Google

I had an absolutely fantastic experience working with Sabina to rent my property. She was incredibly professional, responsive, and genuinely committed to making the entire process as smooth and stress-free as possible. She demonstrated excellent market knowledge, communicated clearly at every step, and went above and beyond to ensure all the paperwork and logistics were handled efficiently.

L · 20 August 2026

★★★★★ 5/5

Google

We had a wonderful experience with the team, especially Afsheen, Petya, and Jvon. They were professional, attentive, and very supportive throughout the entire tenancy process. Their clear guidance, quick responses, and friendly approach made everything smooth and stress-free. We truly appreciate all their help and would highly recommend them.

Samariddin · 13 September 2025

★★★★★ 5/5

Google

Afsheen was excellent showing us round the property and answering any questions we had quickly by email too. Smooth process and happy with the property we are now in. Would use again :) thank you

Harriet · 13 December 2025

★★★★★ 5/5

Google

Thank you to J’adore and Tony for making this experience so easy from start to finish. As a first time buyer they were both kind and patient (honourable mention of patience to Tony for answering every question I asked) and helped every step of the way. Could not recommend enough!!!

Frëya · 16 August 2026

★★★★★ 5/5

Google

Sabina was super helpful!!

Kaya · 23 July 2026

★★★★★ 1/5

Google

Worst agency, worst estate agent, and qualification I’ve ever received. I enquired about a property and the agent told me he required more details before I viewed the property, fine, I gave him my personal details, reason for buying, name of my previous lawyers and name of my mortgage brokers and providers! I asked to be able to give him information relating to my property needs face to face on the viewing, at this point we were on question 15 and he was asking me if I preferred a semi detached property or detached. The agent then randomly changed his accent and started talking like a ‘road man’ and it all felt very disingenuous. He then proceeded to tell me the apartment was not available to view because it was under offer by another agency, I asked why he took my details if he knew the property wasn’t available. I now get bombarded with calls and emails sent to me multiple times a week, I keep blocking all the numbers they call me from. It was a terrible customer experience, I want to have a relationship with someone who isn’t just a note taker but that genuinely cares about my motivations and reasons for buying.

Sofia · 13 November 2025

★★★★★ 5/5

Google

I needed help from Bairstow Eves to rent out my property and complete some improvement works at short notice. Jvon answered my call and he’s been amazing since day one. He’s coordinated working with the existing tenants, arranged quotes from suppliers even helping to challenge their costs. Jvon has organised bookings and found me 2 excellent sets of candidates from a pool of about 8 in a single day of viewings. Through out all of this he’s constantly kept me up to date, even on his day off. I’ve been really impressed and can’t recommend him highly enough. Thank you.

David · 13 October 2025

★★★★★ 5/5

Google

Jvon and Petya were amazing in helping us find our next flat. They were professional, polite and very punctual which made the whole process so much easier on us. Lovely experience all around and would absolutely recommend to anyone!

Esan · 13 July 2025