Trusted Agent profile · London · Greater London
Verified
★★★★★
257 reviews across 1 platform
198 Lavender Hill, Battersea, London, Greater London, SW11 1JA
Part of Bairstow Eves, see every office.
Bairstow Eves's office in London, Greater London, at 198 Lavender Hill, is rated 4.6 out of 5 across 257 reviews on 1 platform, including 257 Google reviews rated 4.6.
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSabina and Paulo were first class. Fast response times with clear communication throughout. Many Thanks!
Thank you for taking the time to leave such a kind review! We are thrilled to hear that Sabina and Paulo provided you with first class service. It is our goal to always communicate clearly and efficiently with our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a really positive experience with Sabina Csok - from the beginning of the rental process to the day we moved in. She was helpful, continuously available, and committed to making sure that any hiccups were taken care of. She went above and beyond what she was technically responsible for! Thanks again Sabina, your care was much appreciated.
Thank you so much for taking the time to share your positive experience with Sabina! We truly appreciate your kind words and are delighted to hear that she went above and beyond to ensure a smooth rental process for you. We will be sure to pass along your compliments to her. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe loved how helpful Sabina was with our letting needs. Such a high energy and passionate lady that will get the job done!
Thank you for the outstanding 5* review! We are thrilled to hear that Sabina exceeded your expectations and helped make your letting experience smooth and successful. Her energy and passion truly shine through in her work. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleSabina was very helpful and friendly with help to move in and giving all the information required quickly. Very good service throughout.
Thank you for the wonderful review! We are thrilled to hear that Sabina provided you with excellent and efficient service during your move. We take customer satisfaction seriously and are glad to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRichard was great and very informed on the areas. Thank you for a great viewing.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleTony and Jvon were amazingly helpful, professional and made the process really smooth! Thank you both!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleVery happy with the service I received from my agent, Sabina, while renting out my property! She was professional, responsive, and proactive throughout the process, always keeping me updated and making everything feel straightforward. Her knowledge of the local market and genuine willingness to help really stood out. Overall, a very positive experience, and I would happily recommend her to anyone looking for a reliable letting agent.
Thank you for your glowing review! We take pride in providing professional, responsive, and proactive service to our clients like you. It's always a pleasure to hear positive feedback and we're thrilled to know that our agent Sabina made the renting process straightforward for you. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had an absolutely fantastic experience working with Sabina to rent my property. She was incredibly professional, responsive, and genuinely committed to making the entire process as smooth and stress-free as possible. She demonstrated excellent market knowledge, communicated clearly at every step, and went above and beyond to ensure all the paperwork and logistics were handled efficiently.
Thank you for the amazing review! We loved working with you to rent your property and are thrilled to hear that our professionalism, market knowledge, and commitment to making the process stress-free were appreciated. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent experience with the letting team. Sabina has been especially helpful. Would definitely reccomend them to other renters.
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our letting team, especially Sabina. It means the world to us to receive such positive feedback and we truly appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a wonderful experience with the team, especially Afsheen, Petya, and Jvon. They were professional, attentive, and very supportive throughout the entire tenancy process. Their clear guidance, quick responses, and friendly approach made everything smooth and stress-free. We truly appreciate all their help and would highly recommend them.
Thank you for your amazing review! We are thrilled to hear that our team members Afsheen, Petya, and Jvon provided you with outstanding service. We strive to make the tenancy process as stress-free as possible and we are happy to have exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent service from Lobby. The team was professional, responsive, and kept me updated throughout the process. They made everything straightforward and easy to understand, answering any questions promptly. I was impressed by their efficiency and customer care. Overall, a very positive experience, and I would highly recommend their services to anyone looking for a smooth and hassle-free process.
Thank you, Faruk, for your wonderful review! We're thrilled to hear that you experienced excellent service from our team, who prioritise professionalism and customer care. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAfsheen was excellent showing us round the property and answering any questions we had quickly by email too. Smooth process and happy with the property we are now in. Would use again :) thank you
Thank you for your kind words! We are thrilled to hear about your positive experience with Afsheen and our property. We strive to make the process as smooth and enjoyable as possible, and we are glad to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you to J’adore and Tony for making this experience so easy from start to finish. As a first time buyer they were both kind and patient (honourable mention of patience to Tony for answering every question I asked) and helped every step of the way. Could not recommend enough!!!
Thank you so much for your kind words! We are thrilled to have been able to make your first buying experience a smooth and enjoyable one. J'adore and Tony are truly dedicated to providing excellent service and we appreciate your recognition of their hard work. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleSabina was super helpful!!
Thank you for your kind words about Sabina! We're thrilled to hear she provided exceptional service and appreciate your feedback. We'll be sure to pass along your appreciation to her. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleWorst agency, worst estate agent, and qualification I’ve ever received. I enquired about a property and the agent told me he required more details before I viewed the property, fine, I gave him my personal details, reason for buying, name of my previous lawyers and name of my mortgage brokers and providers! I asked to be able to give him information relating to my property needs face to face on the viewing, at this point we were on question 15 and he was asking me if I preferred a semi detached property or detached. The agent then randomly changed his accent and started talking like a ‘road man’ and it all felt very disingenuous. He then proceeded to tell me the apartment was not available to view because it was under offer by another agency, I asked why he took my details if he knew the property wasn’t available. I now get bombarded with calls and emails sent to me multiple times a week, I keep blocking all the numbers they call me from. It was a terrible customer experience, I want to have a relationship with someone who isn’t just a note taker but that genuinely cares about my motivations and reasons for buying.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI needed help from Bairstow Eves to rent out my property and complete some improvement works at short notice. Jvon answered my call and he’s been amazing since day one. He’s coordinated working with the existing tenants, arranged quotes from suppliers even helping to challenge their costs. Jvon has organised bookings and found me 2 excellent sets of candidates from a pool of about 8 in a single day of viewings. Through out all of this he’s constantly kept me up to date, even on his day off. I’ve been really impressed and can’t recommend him highly enough. Thank you.
Thank you so much for taking the time to share your positive experience with Jvon at Bairstow Eves! We take pride in providing exceptional service and it's wonderful to hear that he went above and beyond to help you with your property and tenants. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJvon and Petya were amazing in helping us find our next flat. They were professional, polite and very punctual which made the whole process so much easier on us. Lovely experience all around and would absolutely recommend to anyone!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThank you Tony Ennis for selling my property. Sale and purchase can be a very stressful process, but your ability to communicate in a clear, personable and timely manner has made the process a lot easier and nicer. Quick answers, can-do approach and determination in ensuring the sale runs as efficiently as possible. Thank you.
Thank you for taking the time to leave us your 5* review Sofiya! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional team and truly supportive! They have been present and understanding throughout the whole letting process. A special thank you to Peyta and Jvon, who helped me a lot.
"Thank you so much for your kind words! We are thrilled to hear that our team was professional, supportive, and understanding during your letting process. It was a pleasure working with you, and we will be sure to pass along your thanks to Peyta and Jvon. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThanks to BE for renting my flat quickly. Special thanks to Jvon Anderson for going above and beyond in getting the flat talent ready.
We are so pleased to hear about your positive experience! At BE, customer satisfaction is our top priority and we are grateful for the hard work of our team members, especially Jvon Anderson. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have been dealing specifically with Richard (Toledo), and he has been really good so far - very responsive, pleasant to deal with, knowledgable and helpful. Thank you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleChoosing this agents was the best decision I could have made. Obi has been very helpful working with me to secure my flat. he was constantly in contact and giving me updates along the way which was very reassuring. he has stayed on top of everything and allowed me to have an easy and swift move. he was just super helpful, I enjoyed working with him and will be recommending this agents to family and friends! Lovely lad
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJvonking is a friendly and knowledgeable person who I would recommend to anyone!
5/5
GoogleWe had a great experience with Jvon at Bairstow Eves. Jvon was super friendly, professional and knowledgable throughout our flat viewing. Jvon provided honest advice and answered all of our questions, 10/10 would highly recommend!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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