Trusted Agent profile · London

Atkinson McLeod London reviews

4.5

★★★★★ Excellent

963 reviews across 2 platforms

45 Westferry Road, London, E14 8JH

Atkinson McLeod's office in London, at 45 Westferry Road, is rated 4.5 out of 5 across 963 reviews on two platforms, including 299 Google reviews rated 4.3.

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4.3 / 5

299

Reviews on Google

This office

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664

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Having had a bad experience with house hunting and lacking confidence in Estate agents, i decided to put off house hunting for a year. I was walking past the office of Atkinson McLeod and decided to pop in, where i met Eva Bouzaki. Although she had to rush off to an appointment straight after me, she carefully listened to my criteria, but didn't rush me. The very next day she sent me links of exactly what i was looking for and then kept in touch with me until a viewing was arranged. When she said she'd be in touch, she was (which i find to be rare these days!). I found her to be accommodating, honest and a lovely person to deal with. Thank you Eva.

S · 18 June 2018

5/5

Trustpilot

Great experience with Alex from Atkinson McLeod

Alex, based at the Kenington branch, was a delight to work with. He quickly understood my needs and preferences from a property, he came across as honest and to the point, which I really appreciated. Throughout the whole process he was always readily available and helpful regarding any queries I had. I was very happy with the service he provided and even more so with the property in the end. Many thanks Alex. I highly recommend him and Atkinson McLeod.

Liza · 10 June 2018

5/5

Trustpilot

An excellent service from Philip…

An excellent service from Philip Bullman in the sale of our flat in E1. We received interest in the property very quickly. Thereafter, unlike most estate agents, he took a very active role in the sale process, ensuring that all parties kept up a level of urgency and did not let matters rest. In that way, the sale was completed within a tight timetable, which is what we wanted. We would recommend Philip.

Brokenspoke · 10 March 2021

5/5

Trustpilot

5* service

I have worked on a number of files with Atkinson McLeod, and more specifically Eva, for a number of months. Eva not only goes above and beyond for our mutual clients but also has enough experience and knowledge about the industry to assist in getting over obstacles, rather than a hindrance as so many estate agents become. I can highly recommend Eva if you want an Estate Agent who will do everything within her power to ensure the property transaction goes through smoothly whilst protecting interests for both seller and purchaser.

Jack · 10 May 2018

4/5

Trustpilot

Zelia is a wonderful agent

Zelia is a wonderful agent. She took us to see two properties which were both within my budget and she flexibly squeezed us into her schedule and made it possible for us to view on weekends and after work. Though I did not rent these two properties due to issues like no windows in the kitchen (which is normal in UK), and possible ground -floor dampness in winter, or too much noise in the living room. I at last choose another property advertised by other agency, because that property fit my needs and I was in a hurry to rent a new property which could also have windows in the kitchen, bathroom and have a balcony and was in a quiet yet convenient neighborhood and meanwhile which was also within my budget. Next time when I rent a house, I will also consider to find Zelia to help choose properties for me. She would ask your feedback on the viewed house and tried to find new properties that met your requirements that previously did not come to your mind. Thank you Zelia! Because I did not go through the whole renting process with Atkinson, so I decide that it is fair to give a four star for now

Ella · 11 April 2018

1/5

Google

most of reviews are fake with 1 review only. Agency is simply BAD. Kept ignoring water leak to our neighbours for months. SHAME.

Mariusz · 17 June 2023

Agent replied · 16 June 2024

Hi MT, Can I get your full name to get Property Management fix your issue? As per the reviews, I can assure you all of them are real: you can check their profile owners one by one.

5/5

Google

Liaised with Margaret Lombard on securing the new rental property. Margaret is excellent and has a very professional approach to dealing with clients. Margaret was prompt in dealing with my queries and took the extra effort to contact the current tenant and looked up on the public websites for the gas supplier. Very customer focused and All background checks were done promptly and with ease. All in all, it was a smooth journey and I would certainly recommend Atkinson for their friendly and professional service. - Krishna

Krishna · 27 August 2017

5/5

Trustpilot

Just completed the sale of a property…

Just completed the sale of a property in Balham that was 'sticky' in what has been a rather dull market anyway, because I wanted to impose restrictive covenants somewhat constraining the maximum sized extension permissible. Philip Bulman from the Balham office handled this tricky sale with aplomb, managing potential buyers' expectations and guiding me and the chosen buyer to a 'win/win' resolution of the covenant issue. Philip is clearly a very experienced agent.and it certainly showed in this case.

Mike5472 · 22 March 2018

5/5

Trustpilot

A Landlords Perspective

Our primary point of contact at Atkinson McLeod is Claire Oki who has been doing really great job for us over the past few years. From our point of view finding reliable tenants who are going to look after our luxury Hackney apartment is really important to us. One of the main reasons for continuing to use Claire and her team is because we feel they understand where we are coming from which gives a great deal of confidence.

Michael · 15 March 2018

5/5

Trustpilot

I have been renting an apartment for 14…

I have been renting an apartment for 14 years from atkinson mcleod, never had any problems. Charlie is the person who helped with everything at the end, so the stage of closing the documents and moving out went very smoothly. if I go back to London, Charlie is definitely the agent I will turn to for help in finding a flat. I recommend it with a clear conscience.

Wioletta · 2 October 2021

5/5

Trustpilot

Chloe Adams was a great estate agent

Chloe Adams was a great estate agent. I'd viewed numerous properties with different agents before meeting Chloe, many really didn't seem particularly interested in their properties which was alarming to me making the biggest spend of my life!Chloe was awesome she always communicated really well, keeping me up to date with developments on properties that fitted my criteria. Every viewing I did with her she was punctual, professional and knowledgeable on the property, just what you need!

Ms · 29 November 2018

5/5

Trustpilot

We are really pleased with the smooth…

We are really pleased with the smooth process we had, from looking for a new place up until moving in, thanks to Francesco. He was really helpful and kind, keeping us informed at every step and making sure our questions are answered. He definitely helped make the whole process as stress-free as possible, for which we are very grateful.

Viola · 30 November 2022

5/5

Trustpilot

MEGA GREAT

James is an absolute hun and a half. On the ball, friendly and makes you feel like a million dollars. He makes it his priority to do the best by his clients and keep them up to date and in the loop. To quote the great R.Kelly - I believe I can fly (with James and the people of Atkinson McLeod by my side). 10/10 service and will be my no.1 choice of agent in the future.

Sam · 5 September 2018

5/5

Trustpilot

Friendly Consultant

We have been given clear information and instruction prior to the viewing and Lettings Consultant Sophia Thetford was there on time to welcome us for the viewing.During viewing the Lettings Consultant was very friendly and open and gave us real-time updates. After the viewing, Sophia gave us further updates on whether we could offer or not. We have been satisfied the way viewing was conducted.

Muhammad · 9 December 2021

5/5

Trustpilot

Calum Cameron has been very helpful in…

Calum Cameron has been very helpful in showing us around the properties, and in keeping us up to date with our offer. He was polite, knowledgeable about the properties, on time for the viewings and patient as we took our time, even though he had to make another viewing. He even made the time to make sure to take our deposit and offer after he'd finished work. We really appreciate him taking us around. Bhavin Vyas

Bhavin · 13 April 2018

5/5

Google

I’m very happy with their service (AtkinsonMcLeod) . I was struggling to get a flat in this time because of Coronavirus , but thanks to Martina i got what i was looking for. She was very professional , caring about tenants if everything thing was fine, replying for any questions in time , sorting them out . Thank you MartinaPositiveResponsiveness, Quality

Erald · 17 June 2022

5/5

Trustpilot

Professional and approachable

Blessing showed us around a flat in Balham. She was professional and very knowledgeable about the area. She was also approachable, able to quickly build a friendly rapport with us. She also arranged another viewing with another agent when she was not available. Blessing kept in touch and kept us updated on a regular basis. She is extremely personable and genuinely caring about helping us find a property I would highly recommend her

Anne · 14 November 2019

5/5

Trustpilot

Charlie is one of the Agents we have been working with

Charlie is one of the Agents we have been working with on many tenancies. As a private Landlord we are always looking for an Agent that are easy to work with. Charlie is one of the brilliant ones who will keep you updated on the process, provide any information needed and very prompt with responses, most importantly he knew what kind of tenants we like!

Shari · 1 October 2021

5/5

Trustpilot

From the start to the end of the…

From the start to the end of the process Paul Darko was extremely helpful, he fully explained all the procedures and options. Paul is very knowledgable on all the aspects of buying and selling properties and was able to share that knowledge to us in a easy to understand way. Whilst Paul was always very professional we found his friendly manner a pleasure to work with would fully recommend him and his office.

Marie · 6 July 2019

5/5

Trustpilot

Blessing was so helpful when we were…

Blessing was so helpful when we were house searching. I never felt rushed when talking about a property or looking around. She gave me plenty of her time and was thorough in showing me properties and answering questions. She’ll work really hard for you and always responses to questions and requests promptly. She’s very hardworking, polite and keen to help. Really happy to have worked with her in the house hunting process.

Vicki · 17 September 2019

5/5

Trustpilot

Stress free purchase with an excellent service from Eva

I recently completed a flat purchase with Atkinson McLeod. Eva Bouzaki was the Sales Manager that I dealt with. She was very friendly, helpful, and contactable from the start to completion. Also very professional in what she does, ensuring there is always clear line of communications between the seller, solicitors, and myself, quick handling with queries, and managing expectations. This really helped to take the stress out of the purchase. Thanks Eva!

Jo_Chang · 2 June 2019

1/5

Google

Worst experience with an agency ever. Thankfully I didn’t end up renting anything with them as they seem very unreliable and not serious. Valentina kept telling me they had properties available and then cancelled the viewing last minute, didn’t reply to emails, and even didn’t show up for a viewing once, making me waste my time and going to a property I didn’t get to see. Would not recommend.

Elena · 17 June 2020

1/5

Google

most of reviews are fake with 1 review only. Agency is simply BAD. Kept ignoring water leak to our neighbours for months. SHAME.

Travels · 11 October 2022

Agent replied · 11 October 2026

Hi MT, Can I get your full name to get Property Management fix your issue? As per the reviews, I can assure you all of them are real: you can check their profile owners one by one.

5/5

Trustpilot

Zelia!!

Zelia has been so helpful with me all the way through to find my new place to live! One day though she showed to me and my future flatmates the flat of our dream in Canning Town, and we couldn't be happier. She has been always available even after her working hours. Happy mood and professionally that's what we need more in London! She saved our lives... you're the best!

Sam · 30 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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