Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole experience working with Jack and Aston Rowe was outstanding. They operate a friendly but no-nonsense service and we’re more than happy to answer any questions with very quick responses. Highly recommend if you are buying or selling in Acton.
Niamh · 16 April 2024
★★★★★ 5/5
GoogleJames Halsey is a nice agent with patient and kindness. If anybody wants to rent or buy a property, go and find him, he will never let you down.
Mani · 17 June 2019
★★★★★ 5/5
GoogleStraight foward and honest estate agents. We engaged with Aston Rowe (Eva) on a transaction and had a great experience - thank you for making it as stress free as possible.
Jatin · 4 October 2024
★★★★★ 5/5
GoogleContacted Aston Rowe re possibly selling my flat in Poets Corner. Spoke to a member of staff by the name of Eva. Amazing first impressions, excellent customer service skills and truly professional. Will certainly be recommending. Thanks. Rocco S.
Rocco · 16 May 2024
★★★★★ 5/5
GoogleThanks to Hassan for sticking with us for over 2 years to eventually find out perfect home. Excellent service throughout the process from beginning to end.
Roshan · 16 June 2020
★★★★★ 5/5
Googlegreat job - they found brilliant tenants - and we have used them for a decade without disappointment. they also are able to provide lots of ad hoc support which is great. Georgina in particular is on top of affairs - highly recommend
Ravi · 15 January 2020
Agent replied · 13 January 2025
Dear Ravinder
Thank you for your feedback and continued business.
Your feedback is important to us and we appreciate it.
Kind Regards
Billy Rowe- Director
★★★★★ 1/5
GoogleIf i could i would give them no stars at all.
Did nothing for me as a tenant. looked after the landlord even tho i paid all the fees. did not bother to call for the references i had to do it myself and then was charged for it. rented out the house without appropriate license. and then when had any problems with the property the answer was we do not manage the house. Did nothing. Do not go there its a joke not a letting agency.
Tomasz · 18 June 2015
★★★★★ 5/5
GoogleAs a property owner and developer I have dealt with many agents over the years. Aston Rowe are different. They genuinely care about their clients and their community. They are friendly, welcoming and they know their markets. Everyone I dealt with at Aston Rowe, from the owner and sales and lettings managers, to the more junior administrative staff, were committed and worked hard to deliver an exceptional service. I have no hesitation in thoroughly recommending them to anyone looking to purchase or rent or if you are looking to sell or let a property.
Gemma · 18 June 2015
★★★★★ 1/5
GoogleReally bad service. It does not understand the requirement, it does shows any house, which does not fit what customer asks for.
We actually did an offer for a house, paying a "refundable" one week holding deposit. We did not get the house in the end. At the begining i was told, I had to wait 10 business days to get my holding deposit back. After that time, They said my money was refunded, but it would take 7 business day to be reflected in my Account. Of course never happended. £260 lost. I will claim for it to the Court.
Very poor service, and bad customer service. Not recommend it at all.
Jose · 18 June 2014
★★★★★ 5/5
GoogleAston Rowe have just sold our house and we are very happy to recommend them for their efficiency and expertise. Hassan and Carl have been particularly helpful and have guided us through a potentially challenging situation with such a calm demeanour. They have supported us reassuringly and with knowledge and understanding. We would like to give them our thanks and wish them well.
Pam · 16 June 2022
★★★★★ 5/5
GoogleDenis and Aston Rowe were a great help in finding a property to rent. I would recommend them to anyone who is looking for a rental
Daniel · 3 December 2024
★★★★★ 5/5
GoogleCarl and Lauren have been very professional and helpful. As a first-time buyer, we felt very informed throughout the process and they made great introductions to solicitors and financial advisors. We would definitely recommend. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Heeseo · 14 January 2021
Agent replied · 15 June 2024
We are very pleased to help you find your first home
★★★★★ 5/5
GoogleAstron Rowe did very good jobs on both selling and finding-buying processes. Both Harry and Hassan did wonderful jobs. They were communicative, and put two processes together nicely. They made sure that both selling and buying processes were moving forward remotely during this extremely difficult situation with Covid-19. It is quite amazing that they made their promise and now I moved into my new flat! Very much recommended,PositiveResponsiveness, Professionalism
Yoshiko · 16 June 2021
★★★★★ 5/5
GoogleWe had an excellent experience selling our house with Aston Rowe in Acton. Everybody from the agency was helpful and friendly and the whole process was pain-free and efficient. Above all, we sold our house quickly for a good price. 10/10.
Alex · 16 June 2020
Agent replied · 15 June 2024
Thank you so much for your positive feedback Alexi. Regards
★★★★★ 5/5
GoogleRecently rented a property in Acton through Aston Rowe. Joseph was fantastic to deal with and made the whole process so straight-forward and stress-free. I would highly recommend Aston Rowe!
Louise · 17 June 2017
★★★★★ 5/5
GoogleHarry and Aston Rowe did an excellent job negotiating through a very complex sale that was also in the middle of a freehold acquisition on the property. Dealing with 4 buyers and 3 solicitors could not have been fun as well as extra work load due to reduced staffing because of Covid. Harry we highly recommend you and thank you so much for everythingPositiveResponsiveness, Quality, Professionalism, Value
Margo · 25 August 2021
★★★★★ 5/5
TrustpilotI wholeheartedly recommend Aston Rowe
I wholeheartedly recommend Aston Rowe, Harry found us the dream house and made everything easy and couldn't have been more helpful, he was kind thoughtful and made the whole daunting experience of buying a property and navigating the system easy.
Lucinda · 13 March 2024
★★★★★ 5/5
GoogleAston Rowe was really helpful finding and showing us our new place. Couldn’t ask for more reliable information about the house we were about to rent. Would recommend this agency to anyone.
Vincent · 3 August 2024
★★★★★ 5/5
GoogleDenis and Charlie have been super helpful in my search for find a new rental property. Their knowledge and diligence is evident. I thoroughly recommend Aston Rowe to anyone looking for a new place to live!
Luke · 16 May 2024
★★★★★ 5/5
GoogleI used Aston Rowe to help let a flat in Acton, they provided a fantastic service. Georgiana Stefan was extremely helpful throughout the whole process.
Sohail · 17 June 2019
★★★★★ 5/5
GoogleMy partner and I recently purchased a flat and all the process was smooth with constant communication, friendly staff and efficient. That's all you need with a complex operation like buying a house.
Miguel · 25 June 2024
★★★★★ 5/5
GoogleWe've just exchanged contracts on a flat, and Jack has assisted us from the beginning while always being patient, quick to reply and always on top of things. Would absolutely recommend!
Altan · 25 July 2024
★★★★★ 5/5
GoogleWe had a great experience at Aston Rowe and Joseph was especially helpful with helping us find the best place for us!
Joel · 16 June 2020
★★★★★ 5/5
GoogleWe have been very happy with Aston Rowe since we started using them for lettings just over a year ago. Everyone is keen and they really seem to fit potential tenants with potential landlords really well. They are very pro active but at the same time not pushy in the way stereotypical estate agents can be.As we are new landlords they were great to be able to ask questions and always came up with good advice.
Paula · 18 June 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.