Trusted Agent profile · London

Andrews Estate Agents London reviews

4.7

★★★★★ Excellent

2,382 reviews across 2 platforms

20 Streatham High Road, London, SW16 1DB

Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9.

Google logo

4.9 / 5

349

Reviews on Google

This office

Trustpilot logo

2,033

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have been extremely happy with the…

I have been extremely happy with the very professional and friendly service offered Ranjan Khilosia.

RuKan · 8 November 2023

Agent replied · 12 June 2024

Hi Ruta, we really appreciate you leaving us a five star review. It's great to see Ranjan has been assisting you with all your property needs. Thanks, Rhys

5/5

Trustpilot

Andrews WP - Akshar & Tony, dependable lot!

My experience of dealing with Akshar (sales lead) and Tony (sales mgr) at Andrews WP office has been quite positive. Akshar has most patiently managed my queries through the tenure of the contract negotiation and Tony managed the back end, helping secure the house buy. I would highly recommend dealing with these gents who happily service clients! Good luck chaps!

Sam · 4 October 2022

5/5

Trustpilot

Emily was on time courteous and…

Emily was on time courteous and informative, a pleasure to deal with

Bob · 30 September 2022

5/5

Trustpilot

Isaac was very professional which made…

Isaac was very professional which made booking the appointment and the viewing hassle free.

Chris · 2 July 2022

5/5

Trustpilot

Friendly and efficient service

Friendly and efficient service. Keeps in touch with you.

Beverly · 15 March 2024

Agent replied · 12 June 2024

Hi Beverly, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience! Thanks, Laura.

5/5

Trustpilot

Efficiency personifed

Julie Calver, Headington branch, has been really helpful and efficient. I needed to find out some information relating to a rental property bequeathed in a will. She ensured that no information was given without adequate identification, was friendly, helpful and very efficient. I have no doubt that is her usual approach to business.

Rita · 24 May 2023

5/5

Trustpilot

Isaac in Reigate

Isaac in Reigate was very professional and helpful when showing a property to us today.

Warren · 7 May 2022

5/5

Trustpilot

Monika has always resolved any issues l…

Monika has always resolved any issues l went to her with.Very positive person and good communicator.

Vladimer · 29 September 2023

Agent replied · 12 June 2024

Hi Vladimer, thank you for the five star review. Fantastic to see Monika's hard work being recognised, especially her communication. We think effective communication is key to any relationship/partnership.Thanks, Rhys

5/5

Trustpilot

Friendly company

Steve was very friendly, good communication and punctual.

Natalie · 6 February 2023

5/5

Trustpilot

Great team - great service!

Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!

Olly · 11 March 2023

5/5

Trustpilot

Absolutely fantastic

Absolutely fantastic. Very friendly and professional team. They have delivered what they said they would so far. Can’t fault them. Matt and Isaac are the two in particular I have had the most contact with, but I have also spoken to Eric, they are all as I’ve said above, Amazing. These Guys work at the Redhill and Reigate branches.Thanks again.

Mandy · 6 September 2022

4/5

Trustpilot

She was lovely from start to finish

She was lovely from start to finish! Really sold the house for ys

Jack · 7 December 2023

Agent replied · 12 June 2024

Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys

5/5

Trustpilot

Just bought our first home

Just bought our first home. The guys at Andrews were very understanding and helpful

Richard · 8 November 2023

Agent replied · 12 June 2024

Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.

5/5

Trustpilot

Fantastic Service

I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.

Adam · 29 June 2023

1/5

Trustpilot

Rented a property

Rented a property, that we had to deep clean,paint kitchenwalls and get landscape Gardner to sort back garden out as over grown. Boiler didn't work when moved in either. Reported various problems, threadbare carpet, backdoor frame rotten, manhole cover front garden not secure.Then when we left the property 6 MTHS after they held back money saying behind radiators was dust.Oh we had sparky out too who said wiring in garage was illegal too.Please stay clear.

Paul · 20 January 2019

5/5

Trustpilot

Awesome experience..

We had a great experience on our house search with Andrews. Found the perfect home just like the way we wanted it. Maria and Ed from the Reigate branch helped us throughout the letting process since the start. They are always reachable and very kind. Keep up the good work guys!!

Sushant · 22 June 2023

5/5

Trustpilot

Very supportive company

Shannon and Antonia were lovely.

Jamie · 22 April 2023

5/5

Trustpilot

The Andrews Keynsham team 'went the extra mile' and always responded quickly, positively and constructively to my queries. Very helpful indeed.

Great, professional support and expertise and with a real 'traditional' sense of customer service.

SP · 31 October 2023

Agent replied · 12 June 2024

Thank you for the fantastic feedback, great to see the team in Keynsham have been on hand to help you out through your dealings. Customer service is at the heart of everything we do, brilliant to see that was true in your experience with us. Thanks Rhys.

5/5

Trustpilot

Great, friendly, knowledgeable service

Unfortunately we didn't end up going through Andrews, however, Brian @ the Morden branch deserves a shout out. He was exceptionally friendly, knowledgeable and always on hand with any questions I had. He kept in touch after the initial viewings offering to give tips and offer to show more properties.Can't fault the service!

Brad · 18 April 2023

5/5

Trustpilot

Excellent

We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.

Lynne · 3 August 2022

5/5

Trustpilot

The attention i was given by the agency…

The attention i was given by the agency staff was very warmly

Yisa · 7 December 2023

Agent replied · 12 June 2024

Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys

5/5

Google

I was in contact with Sharon T. - Great communication and very responsive: it was great to deal with Sharon T who assisted me with a fence issue. Highly recommended!- professional service.PositiveResponsiveness, Quality, Professionalism

Kasia · 28 August 2021

Agent replied · 27 August 2024

Good afternoon Kasia, thank you so much for your lovely feedback on our Property Manager Sharon. She will be so pleased for this feedback. Best wishes.

5/5

Trustpilot

Highly recommended

Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended

Anugrah · 20 January 2024

Agent replied · 12 June 2024

Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys

5/5

Trustpilot

Andrews & Tracy we’re great.

Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.

Ayo · 15 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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