Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have been extremely happy with the…
I have been extremely happy with the very professional and friendly service offered Ranjan Khilosia.
RuKan · 8 November 2023
Agent replied · 12 June 2024
Hi Ruta, we really appreciate you leaving us a five star review. It's great to see Ranjan has been assisting you with all your property needs. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews WP - Akshar & Tony, dependable lot!
My experience of dealing with Akshar (sales lead) and Tony (sales mgr) at Andrews WP office has been quite positive. Akshar has most patiently managed my queries through the tenure of the contract negotiation and Tony managed the back end, helping secure the house buy. I would highly recommend dealing with these gents who happily service clients! Good luck chaps!
Sam · 4 October 2022
★★★★★ 5/5
TrustpilotEmily was on time courteous and…
Emily was on time courteous and informative, a pleasure to deal with
Bob · 30 September 2022
★★★★★ 5/5
TrustpilotIsaac was very professional which made…
Isaac was very professional which made booking the appointment and the viewing hassle free.
Chris · 2 July 2022
★★★★★ 5/5
TrustpilotFriendly and efficient service
Friendly and efficient service. Keeps in touch with you.
Beverly · 15 March 2024
Agent replied · 12 June 2024
Hi Beverly, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience! Thanks, Laura.
★★★★★ 5/5
TrustpilotEfficiency personifed
Julie Calver, Headington branch, has been really helpful and efficient. I needed to find out some information relating to a rental property bequeathed in a will. She ensured that no information was given without adequate identification, was friendly, helpful and very efficient. I have no doubt that is her usual approach to business.
Rita · 24 May 2023
★★★★★ 5/5
TrustpilotIsaac in Reigate
Isaac in Reigate was very professional and helpful when showing a property to us today.
Warren · 7 May 2022
★★★★★ 5/5
TrustpilotMonika has always resolved any issues l…
Monika has always resolved any issues l went to her with.Very positive person and good communicator.
Vladimer · 29 September 2023
Agent replied · 12 June 2024
Hi Vladimer, thank you for the five star review. Fantastic to see Monika's hard work being recognised, especially her communication. We think effective communication is key to any relationship/partnership.Thanks, Rhys
★★★★★ 5/5
TrustpilotFriendly company
Steve was very friendly, good communication and punctual.
Natalie · 6 February 2023
★★★★★ 5/5
TrustpilotGreat team - great service!
Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!
Olly · 11 March 2023
★★★★★ 5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Very friendly and professional team. They have delivered what they said they would so far. Can’t fault them. Matt and Isaac are the two in particular I have had the most contact with, but I have also spoken to Eric, they are all as I’ve said above, Amazing. These Guys work at the Redhill and Reigate branches.Thanks again.
Mandy · 6 September 2022
★★★★★ 4/5
TrustpilotShe was lovely from start to finish
She was lovely from start to finish! Really sold the house for ys
Jack · 7 December 2023
Agent replied · 12 June 2024
Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys
★★★★★ 5/5
TrustpilotJust bought our first home
Just bought our first home. The guys at Andrews were very understanding and helpful
Richard · 8 November 2023
Agent replied · 12 June 2024
Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.
★★★★★ 5/5
TrustpilotFantastic Service
I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.
Adam · 29 June 2023
★★★★★ 1/5
TrustpilotRented a property
Rented a property, that we had to deep clean,paint kitchenwalls and get landscape Gardner to sort back garden out as over grown. Boiler didn't work when moved in either. Reported various problems, threadbare carpet, backdoor frame rotten, manhole cover front garden not secure.Then when we left the property 6 MTHS after they held back money saying behind radiators was dust.Oh we had sparky out too who said wiring in garage was illegal too.Please stay clear.
Paul · 20 January 2019
★★★★★ 5/5
TrustpilotAwesome experience..
We had a great experience on our house search with Andrews. Found the perfect home just like the way we wanted it. Maria and Ed from the Reigate branch helped us throughout the letting process since the start. They are always reachable and very kind. Keep up the good work guys!!
Sushant · 22 June 2023
★★★★★ 5/5
TrustpilotVery supportive company
Shannon and Antonia were lovely.
Jamie · 22 April 2023
★★★★★ 5/5
TrustpilotThe Andrews Keynsham team 'went the extra mile' and always responded quickly, positively and constructively to my queries. Very helpful indeed.
Great, professional support and expertise and with a real 'traditional' sense of customer service.
SP · 31 October 2023
Agent replied · 12 June 2024
Thank you for the fantastic feedback, great to see the team in Keynsham have been on hand to help you out through your dealings. Customer service is at the heart of everything we do, brilliant to see that was true in your experience with us. Thanks Rhys.
★★★★★ 5/5
TrustpilotGreat, friendly, knowledgeable service
Unfortunately we didn't end up going through Andrews, however, Brian @ the Morden branch deserves a shout out. He was exceptionally friendly, knowledgeable and always on hand with any questions I had. He kept in touch after the initial viewings offering to give tips and offer to show more properties.Can't fault the service!
Brad · 18 April 2023
★★★★★ 5/5
TrustpilotExcellent
We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.
Lynne · 3 August 2022
★★★★★ 5/5
TrustpilotThe attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Yisa · 7 December 2023
Agent replied · 12 June 2024
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
★★★★★ 5/5
GoogleI was in contact with Sharon T. - Great communication and very responsive: it was great to deal with Sharon T who assisted me with a fence issue. Highly recommended!- professional service.PositiveResponsiveness, Quality, Professionalism
Kasia · 28 August 2021
Agent replied · 27 August 2024
Good afternoon Kasia, thank you so much for your lovely feedback on our Property Manager Sharon. She will be so pleased for this feedback. Best wishes.
★★★★★ 5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Anugrah · 20 January 2024
Agent replied · 12 June 2024
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
Ayo · 15 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.