Trusted Agent profile · London
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotShannon at Downend branch
Shannon at Downend branch. Very professional and detailed.
Hi Jide, thank you for the five star review. Brilliant to see that Shannon and the Downend team have been able to provide such a good service and experience to you. Thanks, Rhys
5/5
TrustpilotEmily at Stroud
Emily, from the Stroud branch, has genuine warmth, interest and enthusiasm for the properties and also the people selling them, which makes for a trusting and reliable relationship when selling and buying. She keeps regular contact and has a perfect grasp on what buyers are looking for. A safe pair of hands!
5/5
GoogleAndrew helped me find my property and helped me to move and secure our house in a perfect location in London outstanding servicePositiveResponsiveness, Quality, Professionalism
Good afternoon Charlene Games, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
TrustpilotMoving
Looking for somewhere to move to is stressful but Lorna at Andrew’s in Barnet has made things so much easier! She’s been so lovely and keeps me updated on things which is so appreciated. Shows that she really cares about finding homes for people! Thankyou Lorna!
5/5
TrustpilotFirst class service
We were buying a house being sold through Andrews and (although not their customer directly) found their service to be outstanding Katie Maggs in particular was instrumental in making the house sale smooth and was better than solicitors at sorting issues! We would highly recommend listing and buying properties through Andrews and we will certainly do this in the future
5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
5/5
TrustpilotGreg Lines of the Stroud branch is…
Greg Lines of the Stroud branch is friendly, helpful and professional.
Hi Harry, thank you so much for leaving us a five star review, particularly for Greg, we know he'll appreciate it!Thanks, Rhys
5/5
TrustpilotI had a really great experience dealing…
I had a really great experience dealing with Andrews Property Group.Professional, confident, and easy going.
Hi Adam, thanks for the five star review. Amazing to see Sarah has been so helpful to you over the years. Thanks again for sharing your experience, Rhys.
5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
5/5
TrustpilotAshley @Westbury-on-Trym
Me and my husband met Ashley at a property viewing this afternoon. He was extremely helpful and very knowledgeable of the property and the area around. We look forward to seeing you on the next viewing, thank you so much I know you will find us that perfect one.
1/5
TrustpilotWithholding rent from Landlords!!!
Owed rent from them from March I have phoned over and over and always an excuse. The favourite is I’ll get someone to phone you back and guess what!! NOT ONR RETURNED CALL!!! a joke of a company and the main boss hides behind his staff. Stop ripping your landlords off and pay them the rent the tennents have paid YOU and is sitting in your bank account!
5/5
TrustpilotI received the Best Lettings experience…
I received the Best Lettings experience i could ask for . Everyone was so helpful and welcoming . Soon as I walked into branch everyone had a smile on their face . From start to finish I couldn’t of asked for a better experience at the Clifton branch .
5/5
TrustpilotExcellent service
Excellent service from Shannon at the Downend branch
Thank you for the five star review, brilliant to see that Shannon and the team in Downend gave you such a positive experience. Thanks, Rhys
5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
5/5
TrustpilotI deal with the Co op team at Andrews…
I deal with the Co op team at Andrews Properties. I must say that they have taken prompt action with any issue I have had with the flat, arranging a contractor to sort the problem on the same day it was reported. They are also friendly, and very helpful with any general query I have had. Highly recommended!
5/5
TrustpilotAshley, Claire and the Team at Westbury-on-Trym
I thought we had set Ashley & Claire an impossible task with the sale of my tenanted property with so many demands and complications. But they achieved everything we asked of them and from start to finish in less than 10 weeks from offer to completion ! Thank you again.
1/5
TrustpilotAndrews - we(don't) care line
Hello Andrews - as decreed I have emailed you and from experience anticipate my genuine concern will be swept under you well trodden carpet.
We can confirm our customer service team are in receipt of your email. We are sorry to hear that you have received a disappointing experience and we will be investigating this and responding to you directly.
5/5
TrustpilotAndrews is a people-centric agency
Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!
5/5
TrustpilotGreat service from the team in…
Great service from the team in Southville
Hi Becky, thank you for the five star review, great to see you had such a positive experience with the team at Andrews Southville, all the best, Rhys.
5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
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