5/5
TrustpilotAndrew’s Barnet
Tara is always helpful, friendly and professional.
Trusted Agent profile · London
Andrews Estate Agents London reviews
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe dealt with Ed Brennan from Reigate…
We dealt with Ed Brennan from Reigate branch.Ed sorted our rental out for us and did all the necessary work saving us the trouble. Great communication. Ed was always prompt at replying to our emails and questions. Very polite and professional. Other members of staff we have spoken to have also been very plesant. Thankyou.
5/5
GoogleVery friendly team 🙌 …
Agent replied · 27 August 2024
Hi Fabian, thank you for the positive review. Great to see that team have been super helpful and friendly. Thanks, Rhys
5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
5/5
TrustpilotFantastic Service
Andrews Southfields branch have now twice found us tenants for our Putney flat including having organised and managed general maintenance for us. Being landlords based out of the country, it has given us peace of mind having such a capable agent in Tomasz Faba taking care of our property. Can't rate Andrews highly enough.
4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
TrustpilotExcellent customer service from the…
Excellent customer service from the Southville site. I would definitely recommend.
Agent replied · 12 June 2024
Hi there, thank you for taking the time to write us a five star review. Great to see you received excellent service from our Southville team, they will really appreciate your kind words! Thanks for the recommendation too and all the best, Laura.
5/5
TrustpilotExcellent service in securing a rental…
Excellent service in securing a rental property with Andrews and in particular the help of Michael in their Southfields branch. The whole process was very smooth due to clear and prompt communications. Any queries since moving in have similarly been dealt with efficiently. A friendly and effective service. Impressed.
5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
5/5
TrustpilotAndrews have been fantastic!
The team at Andrews in Clifton have been exceptional! A massive thank you to all the team, James and Eleanor have been truly fantastic in dealing with our new rental property. The best experience I have had with an estate agents, such a warm and friendly service, really looking forward to moving in!
5/5
TrustpilotSouthfields branch
Such kindness and help from Tomasz and Michelle in the Southfields branch who helped with my recent renewal process.So pleased with this branch and I would highly recommend to anyone looking to rent. I have been a long term tenant and over the years always been very happy with the service received and been welcomed warmly in the office.
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Agent replied · 12 June 2024
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Agent replied · 12 June 2024
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
5/5
TrustpilotHouse Viewing
Steve in the Horley branch was excellent at communication prior to the house viewing and very accommodating to fit us into the open day. The viewing itself was a pleasure, with Steve taking every care that all known details were mentioned and questions answered. Very professional, and conveyed his genuine passion for the property.
1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Agent replied · 12 June 2024
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
5/5
GoogleStephane was very efficient. He kept me updated throughout the process. Very professional and well informed.PositiveResponsiveness, Professionalism
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Agent replied · 12 June 2024
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
5/5
GoogleGreat experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.
5/5
TrustpilotMaria from Andrews Lettings was very…
Maria from Andrews Lettings was very friendly and professional. Pleasure to deal with.
5/5
TrustpilotGreat service
Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.
5/5
TrustpilotYour best choice in Westbury on Trym
I just purchased a house through Ashley and Claire of Westbury on Trym branch, Andrews Property. Ashley and Claire are polite, friendly, punctual and always feedback on time when we have questions. It was a pleasant experience and they worth to be your trusted and reliable estate agent around Westbury on Trym.
5/5
TrustpilotVery competent
Very polite and helpull
Agent replied · 12 June 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Agent replied · 12 June 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
