5/5
TrustpilotExcellent service
Sold my property with Andrews whom were excellent. I want to thank Kishore Oograh, Samuel Mumbuluma whom handled the sale from start to finish.
Trusted Agent profile · London
Andrews Estate Agents London reviews
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThanks for the viewing James
Thanks for the viewing James. Really helpful and knowledgeable. Appreciate your time to answer all my questions.
Agent replied · 12 June 2024
Hi Mirabai, thank you for sharing your experience, fantastic to see that James shared his wealth of knowledge about all things property with you on your viewing, thanks again, Rhys.
5/5
TrustpilotThe reigate branch team have been…
The reigate branch team have been extremely professional and helpful with our search for a new rental property.
Agent replied · 12 June 2024
Hi Auburn, thank you for the five star review. Great to see the team in Reigate have been so helpful in your search and we wish you all the best in finding your new home. Thanks, Rhys
5/5
TrustpilotJunior was very friendly
Junior was very friendly, turned up on time and made the viewing very smooth.
5/5
TrustpilotKeynsham branch
Molly, Justine and Freya at the Keynsham branch have been very professional and helpful throughout the process of managing our property.We highly recommend them.
Agent replied · 12 June 2024
Hi Jason, thank you so much for the five star review for the team in Keynsham, I know the girls work really hard to keep all our landlords and tenants happy. Great to see their efforts being recognised and of course great to see a satisfied customer.Thanks, Rhys
5/5
TrustpilotBarnet
Can't say I've had particularly good experience with estate agents in the past. Bozhidar was refreshingly helpful and found us the ideal place.
5/5
TrustpilotVery efficient service
Very efficient service. Speedy, professional and reliable
Agent replied · 22 October 2024
Thank you, Pauline. We're very happy to hear you found our service efficient, professional, and reliable.
5/5
TrustpilotVery professional, and attentive
I had a viewing booked with Junior Zziwa, and all I could say is that he was very professional while showing me the apartment, and was also helpful in terms of providing all the necessary information for the tenancy agreement. Everyone at the agency that I have spoken to were 5* with me, and they were always available to help.
5/5
TrustpilotVery kind and helpful wasn’t afraid to…
Very kind and helpful wasn’t afraid to help with my questions
Agent replied · 23 August 2024
Hi Dan, thank you for the five star review. Great to see you've had such an excellent experience with us, thanks again, Rhys
5/5
TrustpilotReally good experience
Nancy was really friendly and very welcoming. She explained everything to us very well and we are very happy with our experience
5/5
GoogleGood service and friendly people, glad to have Richard’s assistance 😇🙌🏻 …
Agent replied · 27 August 2024
Hi Safai, thank you for the positive review. Great to see Richard has been on hand to help. Thanks, Rhys
5/5
Trustpilot5 stars 👍🏻
Shannon from the Downend, Bristol branch has been amazing and has helped things run smoothly. I would recommend using Andrew’s
Agent replied · 12 June 2024
Hi Lewis, thank you for the five star review, it's great to see you've had such a good experience with us, especially recognising the lengths that Shannon and the Downend team have gone to help you.Thanks, Rhys
5/5
TrustpilotRenting with the help of Jean-Pierre and Di
Working with Jean-Pierre and Di was a delight. We all know how stressful renting a property can be, particularly during these times, but they really made the process smooth and easy for us. Their great communication and their honesty (something you rarely find with estate agents) were what impressed us most. Both my flatmate and I are very grateful to them both and would recommend their service to anyone!
5/5
TrustpilotNancy was great
Nancy was great when showing me around the property. Unfortunately, it's quite hard to tell the sizing when it is still furnished.
5/5
TrustpilotAndrews at Purley Branch
Purley branch has been really efficient and helpfull throughout our first home purchase. Thank you To Steve, Brain and Jill. I strongly recommend
5/5
TrustpilotExcellent Customer Service
Excellent Customer Service. Brian who organised the sale was always on hand to answer queries and my property was put up for sale very quickly. Brian fully supported me throughout the sale, particularly liaising with both mine and the buyers' solicitors to ensure everything was on track and that we were ready for completion. Very grateful for Andrews' support.
4/5
Trustpilotreview
Agents (Maria Morgan and Ellen McDermott) were very responsive to queries. Process is also smooth.
5/5
TrustpilotGreat customer service and swift…
Great customer service and swift communication when dealing with the team in the Bath location.
Agent replied · 12 June 2024
Hi Simon, thanks for leaving us a review. Great to see that you've had such a good experience with our Bath team, thanks again, Rhys
5/5
TrustpilotIt was a nice experience with Isabelle…
It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.
Agent replied · 12 June 2024
Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys
5/5
TrustpilotAndrews are great
Andrews are great. I had an amazing experience with Andrews. What i like about Andrews is that they call themselves to the clients if there is any property available to let or for sale. I had an great experience with one of the staff who's name is Nancy Henley, very cooperative and helpful. She always response fast.
1/5
TrustpilotHas to be the worst estate agent I have…
Has to be the worst estate agent I have ever encountered. 1 star is too much for them :DWe had broken shower in our flat for almost a year. We had to shower in ice cold water for 8 months. It took them 8 months to fix our shower, and all they had to do is install a water pump.They did this for other flats but for some reason it took them 8 months to do it for us.I have called them almost daily, and they have made numerous inspections. They are also very greedy. They have sent about a dozen of contractors from different companies to fit the pump, but after speaking to those contractors they said that Andrews would send them to get a quote, and after they give them their price, Andrews would ignore them...They have lied on multiple occasions, with their regional manager promising that the issue will be fixed in few days time (it wasn’t for months). They also lied about their managers being off on maternity, long term illness, retirement.. and I would then shortly speak to their managers and realise that they were not on maternity or sick leave.Admins seem to be useless and would lie and not leave case notes according to what the manager said.They only fixed the issue after I have raised the query with law firm. And surprisingly, after being legally requested to fix it, they did it in two days.
5/5
GoogleGreat service! I highly recommend this agency.😍 …
Agent replied · 27 August 2024
Hi Aline, thanks you for the recommendation and review. Thanks again, Rhys
5/5
TrustpilotAndrews Redhill & Reigate
A big thanks Matt, Isaac, Meg and James in the Redhill and Reigate branches for helping me sell my property qucikly!
5/5
TrustpilotGreat Service
Becky Hudson was extremely helpful when it came to selling my property.
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