Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI cannot recommend Russell Clarke highly enough
I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.
Michelle · 7 July 2023
★★★★★ 5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thiha · 1 August 2024
Agent replied · 23 August 2024
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
★★★★★ 5/5
TrustpilotHouse Sale
House Sale, Wallington Branch
David · 10 August 2026
Agent replied · 25 September 2026
Dear David ,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with James, Liudmila, and the team at Andrews Wallington. Your recommendation means a lot to us. We wish you all the best in your new chapter! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat agent
Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.
Raffaele · 16 January 2024
Agent replied · 12 June 2024
Hi Raffaele, thank you for the review, brilliant to see that Jasmine has been on hand to help you out through your search, even on her lunch! We know she will appreciate the feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotExcellent service from Sameer & Mikesh
Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.
Berna · 15 January 2024
Agent replied · 12 June 2024
Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent service
I have let my property through Andrews at Horley for many years and received excellent service. Special thanks to Janine Derbyshire who has been very proactive and helpful with all matters.
Vikram · 4 June 2024
Agent replied · 12 June 2024
Hi Vikram , Thank for for the five star review. It is fantastic to hear of the excellent service you received from our Horley team over the years. It is also great to hear that Janine has been proactive and helpful. Thanks , Lisa
★★★★★ 5/5
TrustpilotI would highly recommend Andrews…
I would highly recommend Andrews Wallington Sales services. Their staff is very professional, and they possess a deep understanding of their business. We have had a couple of viewings through them, and I must appreciate their agents for providing detailed information about the properties and in general. So far, every question I've asked the agents has been answered thoroughly. In particular, James stands out as a star. He provides so many insights about the property that you'll run out of questions. I would highly recommend Andrews Wallington.
Sachin · 15 May 2024
Agent replied · 12 June 2024
Hi Sachin, thank you for the five star review for James and the Wallington team. It is fantastic to hear how the team have been providing you detailed information and answered all your questions thoroughly. Thanks again for the recommendation and the review , Lisa
★★★★★ 5/5
TrustpilotDrew was extremely informative when…
Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel
Samuel · 28 April 2023
★★★★★ 5/5
TrustpilotAmazing!
I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.
Dylan · 20 April 2023
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommendThe 2 individuals I used to sell my flat were great, they proactively chased and mediated where necessary and despite the first possible sale falling through (no fault), they escalated it and put more focus on selling and chasing it through to completion. I honestly would rate them higher than my solicitors for results focus and getting us over the line, they provided good commercial advice when I needed it. Would really recommend for selling a property, it is getting harder and you need a good estate agent. Would really recommend Andrews in Bishopston, Bristol.
KEIRSTEN · 8 May 2024
Agent replied · 12 June 2024
Hi Keirsten, thank you for the five star review. Fantastic to see that the team in Andrews Bishopston were on hand to assist you, through what sounded like difficult circumstances. It's so pleasing to see you were impressed with the team's determination to get the sale through. Thanks for sharing your experience with us, Lisa
★★★★★ 5/5
TrustpilotI have been dealing with Sumita Jolly
I have been dealing with Sumita Jolly, Senior Negotiator at the Kingsbury for many years now. I always found her helpful and approachable and dealt with any questions I had efficiently. Thank you Sumita. Keep up the good work.
Patrick · 13 December 2023
Agent replied · 12 June 2024
Hi Patrick, thank you for your five star review. Fantastic to hear Sumita has been helpful to yourself and answered any questions you had! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotSouthfields branch
Southfields branch: Keli Viana is a very personable salesperson, always ready to make time for you and east to talk to. Extremely knowledgeable about the housing market; I wouldn’t hesitate to use her and Andrews Southfields again and would recommend to others.
Kate · 29 September 2023
Agent replied · 12 June 2024
Hi Kate, thank you for the five star review for the team in Southfields, with particular mention to Keli. Great to see Keli was sharing her wealth of knowledge with you, we think that's a big help in an ever changing market.Thanks again, Rhys
★★★★★ 5/5
TrustpilotThank you Emily
Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.
Vittoria · 7 September 2024
Agent replied · 22 October 2024
Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.
★★★★★ 5/5
TrustpilotSale of our home.
From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.
Mike · 11 June 2024
Agent replied · 16 June 2024
Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcelent!!!
Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo
Vallita · 10 April 2023
★★★★★ 5/5
TrustpilotGreat responsiveness, help, and professionalism from Anisa
Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.
Grant · 30 April 2024
Agent replied · 12 June 2024
Hi Grant, thank you for taking the time to write a lovely five star review. Amazing to hear Anisa has been a massive help with setting up your tenancy and she was able to provide excellent support and communication throughout the journey. I am so glad to hear you are delighted with the service and we look forward to helping you again in the future if you need us! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotRecommend Isaac, Reigate Branch
Would thoroughly recommend Isaac in the Reigate Branch. Really helpful, tuned in to my concerns and fears about selling my home after many years of being here. The epitome of calm and reassurance. A gem.
Maxine · 29 February 2024
Agent replied · 12 June 2024
Hi Maxine, thanks for sharing your experience with us. Great to see that Isaac was able to help you with everything and set any concerns aside we really appreciate the feedback and recommendation. Thanks, Rhys
★★★★★ 5/5
TrustpilotCustomer Service
This review is about the service that I received from Lettings Consultant Kinga Mielecka at Andrews Morden Branch. Kinga has been very helpful and efficient with her role.
Wije · 12 July 2024
Agent replied · 23 August 2024
Thank you for the five star review. Great to see that Kinga has helped you with everything you've needed. Thanks, Rhys
★★★★★ 5/5
TrustpilotHuge thank you to Greg at the Stroud…
Huge thank you to Greg at the Stroud branch, from viewing all the way to getting the keys Greg made everything easy, clear and straight forward!!! Thanks again mate.
Gav · 24 June 2024
Agent replied · 23 August 2024
Hi Gav, thank you for taking the time to leave us a review. Fantastic to see that Greg has made everything so easy and simple for your move. We know he will really appreciate it. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSolid Advice and Guidance
Ben, in lettings Purley, gave me his undivided attention in answering my query about increasing the rent on our property this year. We have used Andrews for over 17 years and while we manage the property ourselves, Ben gave me extremely helpful advice and guidance on current market rental prices and what we could ask our sitting tenants to pay from the next renewal, in accordance with the tenancy agreement terms ie CPI increases. Thank you- very helpful
Gerry · 5 June 2024
Agent replied · 12 June 2024
Hi Gerry, thank you for your continued trust in Andrews to provide you with all the knowledge you need to make an informed decision. Thanks for sharing your experience, we know Ben will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotMatt Plunkett and Andrews Reigate are THE BEST
Had the great pleasure of dealing with Matt Plunkett and Nancy Henley at the Reigate branch with the sale of our property in Crawley. Both offered exceptional service throughout our experience, they were professional, proactive and honest which made a stressful time a lot easier. Having dealt with a few agents I can hand on heart say I would go no-where else but to Andrews in Reigate if I needed to sell again and would recommend anyone looking for an agent to get in touch. The personal touch offered, particularly by Matt made a real difference and reassured us when at times the conveyancing process became difficult.
Chris · 30 March 2023
★★★★★ 5/5
TrustpilotAndrews Estate Agents Gloucester
It was my first time looking for a property to rent and my dealing with Jasmine from Andrews Gloucester was such a blessing. Her knowledge, coupled with positive energy and kindness in handling and providing me with the necessary information to help me make a decision, made me trust I was in good hands. Jasmine is friendly and takes time to listen. Her responsiveness is on par. I would not hesitate to recommend Andrews or use them again.
Kasonde · 28 May 2023
★★★★★ 5/5
TrustpilotAndrews, Southville
Andrews, Southville - Unbelievably smooth sailing! I want to say a massive thank you to Lisa and Matt at Andrews who were excellent from start to finish! I was very apprehensive when it came to selling as all you hear in the news are stories about sales falling through and house prices plummeting but I spoke to the guys in branch and I knew I was in good hands from the off. I felt that both Lisa and Matt were equally invested in me and weren't just out to sell my house for whatever they could get for it. Every conversation with them was informative and worthwhile and it didn't take them long to get a great buyer in place and I'm delighted to say I was able to complete withing 3 month. Absolutely not what I was expecting when I set out and it's all thanks to the great work of the guys at Andrews Southville. Thanks so much! :)
TomM · 27 March 2023
★★★★★ 5/5
GoogleAs a first time renter I had a really positive informative and friendly experience with Richard I would highly recommend Andrew’s !
Alfie · 17 October 2024
Agent replied · 24 October 2024
Thank you, Alfie! We're pleased to hear about your positive experience with Richard. Your recommendation means a lot to us! Best wishes, Jake
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