Trusted Agent profile · London

Andrews Estate Agents London reviews

4.7

★★★★★ Excellent

2,381 reviews across 2 platforms

20 Streatham High Road, London, SW16 1DB

Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,381 reviews on two platforms, including 349 Google reviews rated 4.9.

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4.9 / 5

349

Reviews on Google

This office

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2,032

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

James was really helpful and made the…

James was really helpful and made the whole process very easy, really quick to respond to messages and queries, would recommend Andrews highly to friends and family, have had much less enjoyable experiences through some of bristols other estate agents!

Fen · 30 January 2024

Agent replied · 12 June 2024

Hi Fen, thank you for the review, amazing to see that James was on hand to help you each step of the way, thank you for sharing your experience with us and we are so pleased it was such an enjoyable one. Thanks, Rhys

5/5

Trustpilot

Andrews have looked after my property…

Andrews have looked after my property for number of years now and have always provided me with a peace of mind . Issues have been dealt swiftly ,professionally and effectively. They have provided guidance and have managed the property with upmost assistance.Over the last few years , Sarah ( Kingsbury’s branch ) has been a star and has done amazing work and has pulled many magic tricks , for that ,I thank her for her hard work .

Dani · 8 August 2024

Agent replied · 23 August 2024

Thank you, Dani. It's great to hear that your experience of working with Andrews brings you peace of mind. Thanks for your kind words about our team and especially Sarah. I'll pass it on to her.

4/5

Trustpilot

Nick and team at Downend

Nick and team at Downend Many thanks for your quick and efficient sale of my house in BS15. I was so anxious but you managed the situation very well, I still can't believe it's sold!Wishing you all happy New Year.T Richards

Teresa · 4 January 2024

Agent replied · 12 June 2024

Hi Teresa, thanks for the review, great to see that Nick and the team at Downend have been on hand to help you achieve your sale. We know that any move can be nervy and stressful but brilliant to see the team were on hand to put you at ease. Thanks, Rhys.

5/5

Google

Richard is super friendly and personable, also very responsive and quick when it comes to getting viewings in for you.

Abby · 5 January 2025

Agent replied · 12 January 2025

Thank you for your wonderful feedback Abby! We're thrilled to hear about your positive experience with Richard. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes, Jake

5/5

Trustpilot

Great experience with Andrews Property…

Great experience with Andrews Property at Downend, who are all helpful and efficient. Special thanks to Shamiya, who answered all questions during viewings and was very friendly and professional.

Brittany · 19 August 2024

Agent replied · 23 August 2024

Thank you, Brittany. We're very happy to hear about your positive experience with our team in Downend. Shamiya will be delighted to hear your kind words.

5/5

Trustpilot

I recently purchased a house with the…

I recently purchased a house with the help of Mukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices. Mukul's professionalism and expertise made the entire mortgage process smooth and stress-free. He provided detailed explanations of all our options, ensuring we understood every aspect of the mortgage process. His regular check-ins and meetings kept us informed and reassured throughout, making us feel supported every step of the way.His dedication to his clients is outstanding. He was prompt and went above and beyond. His approachable nature made it easy to discuss any concerns we had. I would highly reccomend and thanks again!

Hareet · 25 June 2024

Agent replied · 23 August 2024

Hi Hareet, firstly, congratulations on your purchase! Secondly, thank you so much for taking the time to leave us a review, great to see Mukul was able to provide you with all the information and support you needed, we know he will really appreciate seeing your feedack of your positive experience. Thanks again, Rhys

5/5

Trustpilot

Outstanding service and support

Wow, we just had our first viewing with Andrews and they have made it so easy and comfortable. Issy at the Downend branch was as polite as she was efficient. We literally were viewing the property in under an hour! She answered all of questions about the application process so clearly and confidently we were already feeling assured before we arrived. Her colleague Shamiya greeted us with such a welcoming we were already beginning to feel at home. She highlighted the property's strengths and answered our questions honestly and directly. Both knew the area well and were able to give helpful insights. Well Done to Issy & Shamiya at Andrews Downend Branch!

John · 25 June 2024

Agent replied · 23 August 2024

Hi John, thank you for taking the time to share your experience with us. Brilliant to see that every step of your way you felt at ease and had great support from the team. We know that both Issy & Shamiya will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

We have been using Andrew’s letting…

We have been using Andrew’s letting department in Barnet for many years. Tara and Lorna have always been very professional and dealt with any problems that arise quickly.

Sarah · 19 October 2026

5/5

Trustpilot

Andrew’s Horley Branch

Andrew’s Horley - Steve has been fantastic showing us round potential properties for us to buy. He has been informative and most of all honest!

FIELD · 19 October 2024

Agent replied · 22 October 2024

Thank you for your kind words. We're happy to hear that Steve provided you with an informative and honest experience. We appreciate your feedback.

5/5

Trustpilot

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. Brian and his team sold my property in super fast time, at all times being both professional amd happy. I highly recommend you use Andrews Morden for your property requirements.

Piero · 9 April 2024

Agent replied · 12 June 2024

Thanks for the five star review, brilliant to see that Brian and the team at Andrews Morden sold your property in super fast time whilst being professional at all times . Thank you for the recommendation , Lisa

5/5

Trustpilot

Andrews estate agents are more than…

Andrews estate agents are more than gatekeepers of property transactions; they are the navigators of life’s most pivotal moments. Mark has worked above and beyond in supporting our house sale, they were critical in steering us through significant life changes, a responsibility that demands trust and credibility. Mark had understanding and empathy for my mother needing to sell her home and took this through to the end of the deal. Our stress was exceeding an unhealthy point and Andrews were able to take this down for us by working, advising and organising all we needed for a quick house sell. Thank you.

Janet · 23 June 2024

Agent replied · 23 August 2024

Hi Janet, thank you for the review and sharing your experience. It's fanastic to see that Mark has been so helpful to you in what was understandably a stressful time. We know Mark works incredibly hard to esnure everyone is keep up to date and communicated with throughout any dealings with Andrews, we know he will really appreciate your kind feedback. Thanks again, Rhys

5/5

Google

Andrew went above and beyond during our search process including staying on the phone with me until 6pm on a Friday to answer all my questions about an application process.

David · 28 July 2024

Agent replied · 27 August 2024

Hi David, thank you for sharing your experence and great to see that the team were able to help you when you needed us! Thanks, Rhys

5/5

Trustpilot

Brian was an amazing person to have on…

Brian was an amazing person to have on our team. Extremely experienced and professional. Always kept in contact nothing was to much trouble. If I ever needed an agent again Brian would be my first port of call.

Lynsey · 26 February 2024

Agent replied · 12 June 2024

Hi Lynsey, we appreciate you taking the time to leave us a five star review. Fantastic to see that Brian was on hand to help you each step of your property journey, we know he will really appreciate seeing your feedback. Thanks, Rhys

5/5

Trustpilot

It took 8 months to sell our house and…

It took 8 months to sell our house and Andrews supported us through the process. They worked hard to find us many viewers and communicated well to feedback and work on next steps.

Cathryn · 20 January 2026

Agent replied · 25 January 2026

Dear Cathryn, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our Winterbourne team. Beth, Matt, and Philip are delighted to have assisted you. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Trustpilot

Richard the great is definitely Andrew's Estate gain !!!

Firstly for me its the human touch especially from Richard from the Long Ashton branch .The assistant Manager of the branch. From a sales perspective, and from the onset Richard, has been nothing but exceptional, he is very passionate about his work and this shines through even through communicating with him on the phone. I have never met Richard face to face and even now we have yet to meet face to face. He is definitely a gem in the crown jewels . Hence the title. As most people are aware selling a property can be stressful but Richard took away the stress by always being proactive in his work. His communications skills are fantastic. He regularly updates me and even on his off days, he deals with queries promptly. He is definitely in my opinion a man of integrity and I don't normally go overboard with compliments especially with my previous experience with other estate agent! Richard is unique, talented and very professional and can be relied upon at all times. I have never written a review about any other estate agent even though I have used them in past, as i previously thought they were only there for taking your money and does nothing to earn it!! Richard is definitely one in a million and once in a lifetime talented unique who one can trust and relied upon at all times. His advise and guidance of selling our property has been invaluable. He was able to sell our property within days . Hopefully this review will help you to decide that Richard is the top man in the long Ashton Branch . He is conscientious, selfless, professional and brings calmness to any stressful situation to enable one to feel confident to discuss anything with him . His diplomacy in dealing with seller and buyer and coordinating is exceptional . We are kept informed to enable us to meet tight deadlines. And as we all know time means money !! Richard fully understand it and meet and exceed all objectives. I fully endorse Richard as the number 1 and i the best in Andrews estate agent. He is definitely a gain for Andrews !!! So what r u waiting for where other agencies have failed Richard has excelled. Go on Richard keep up the good work !!!

Peter · 24 June 2023

5/5

Trustpilot

Andrews Southville Lisa Bird-Parsons

I recently sold my property through Andrews Southville and they were fantastic from start to finish. I dealt with Lisa Bird-Parsons and she was absolutely brilliant, the best estate agent I've come across by a country mile. She takes great pride in her work and it really shows, friendly and professional with attention to detail that really helped with the sale. I recommend Andrews Southville to anyone thinking of selling or letting their property, they are a cut above the rest and very fairly priced.

Thomas · 24 June 2023

5/5

Trustpilot

Hamza Uddin of the Bear Flat, Bath

Hamza Uddin of the Bear Flat branch in Bath, Somerset was very helpful during a very stressful time selling my mothers bungalow to fund her care home fees. As we don’t live in Bath anymore, he and the Andrews team did all the hard work for us, we could relax and not worry about travelling back and forth to sort things out.He kept us informed at every stage and we were able to exchange and complete in a good time. Very grateful.

Heather · 23 June 2023

5/5

Trustpilot

Such a Great experience with Andrew of North Cheam Sales

We are looking for properties after selling ours when we met Andrew of North Cheam Branch, when he showed us the property which we eventually put an offer on. Of course the property itself will be the main selling factor. However, Andrew from the first time was very warm and welcoming. We never felt that he rushed us do viewing the property despite short intervals between the viewings. He had notes and is ready to address questions about the property. Overall, we just felt kindness, warmth and patience, which is what is lacking on the property World when agents are just showing properties and rushing to go on about it. I would be more than happy to leave him this kind of review anytime.

Paulo · 18 June 2024

Agent replied · 23 August 2024

Hi Paulo, thank you for the kind review. We know that Andrews will really appreciate seeing your feedback. Fantastic to see your experience with us has been such a positive one. Thanks again, Rhys

5/5

Trustpilot

ANDREWS LONGWELL GREEN - BILLY BRYANT

When we wanted to sell our house we decided to use Andrews (Bristol - Longwell Green) and we were not disappointed.The whole team were all excellent from start to finish but a massive shout out must go to Billy who we had the most dealings with. Apart from being a credit to his profession, Billy is very friendly, with a good sense of humour and a top guy, and always kept us in the loop with any developments or updates along the way. Nothing was too much trouble so a deserved 10 out of 10 for Billy.

Ian · 21 June 2023

5/5

Trustpilot

Longwell Green - Billy

We were met with Billy at our first viewing and dealt with him all through the process. Everything was made so seamlessly and what tends to be a stressful experience, just wasn't. Always greeted with a happy voice at the end of the phone and any queries I knew I could pick up the phone and they would have the answer to any question I had. Also keeping us up to date the whole way through - Would definitely recommend!

Abi · 19 June 2023

5/5

Trustpilot

Andrews have been wonderful partners…

Andrews have been wonderful partners for us for more than 15 years. Always responsive and professional. Michelle Smethurst has been a great person to work with - couldn’t ask for more.

Jeremy · 4 July 2024

Agent replied · 23 August 2024

Hi Jeremy, thank you for the five star review and your continued trust over the years to deliver a brilliant service. Amazing to see Michelle has been such a help to you over the years. Thanks again, Rhys

5/5

Trustpilot

Amazing service Balham

Balham- very professional company that possesses knowledge and expertise in the real estate market which is truly unparalleled. Their understanding of the local housing trends, neighbourhoods, and property values proved invaluable in guiding me towards the perfect home. One of the agents, Reece possesses an exceptional ability to listen attentively to my preferences and requirements, translating them into tailored property suggestions that consistently exceeded my expectations. His professionalism and attention to detail were evident in every aspect of his work. Reece went above and beyond, providing me with comprehensive information about each property, including its history, market value, and potential for growth. Very very helpful and great experience.

Constantine · 17 June 2023

5/5

Google

Richard was extremely helpful and warm. A pleasure to speak with, thank you for helping me find a property to rent.

Iza · 11 December 2024

Agent replied · 25 December 2024

Thank you, Iza! We're thrilled to hear that Richard made your experience enjoyable. We appreciate your kind words and are glad we could help you find a property to rent. Best wishes, Jake

5/5

Google

Ra’ees showed us around a couple of properties recently, he was pleasant to deal with and very patient while we looked around, he knew the area well and asked us as many questions as we asked so he could get a good understanding of what we are looking for.

Rizwan · 16 August 2025

Agent replied · 27 August 2024

Thank you, Rizwan, for your wonderful feedback! We're thrilled to hear that Raees provided such a positive experience. Your satisfaction is our priority, and we're glad he could assist you effectively. If you need further help, feel free to reach out. Best wishes , Lisa

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