Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA responsive and very helpful team
A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.
Peter · 18 February 2026
Agent replied · 25 February 2026
Dear Peter Atkins,
Thank you for your wonderful review! We're thrilled to hear that you found our team responsive and helpful throughout your experience. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. We look forward to serving you again.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleRichard has been super helpful in assisting me with my letting search. He is very professional, friendly and goes above and beyond to help - thank you so much Richard!
Laura · 17 October 2024
Agent replied · 24 October 2024
Thank you, Laura! We are really happy to hear about your positive experience with Richard. Your kind words mean a lot to us. Best Wishes, Jake
★★★★★ 5/5
TrustpilotAndrews Wallington Branch
I recently sold my house through Andrews Estate Agents at the Wallington branch. All of the staff went above and beyond to help me through this stressful time.A special thank you to Janine, Tracy and James who were only ever a phonecall away.
Vicky · 23 February 2024
Agent replied · 12 June 2024
Hi Vicky, we appreciate you taking the time to leave us a review. It's fantastic to see the team at Andrews Wallington were on hand to help you through each step of your journey, whenever required! Thanks again, Rhys
★★★★★ 5/5
TrustpilotIssy was helpful at the showing
Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.
Christina · 10 October 2024
Agent replied · 22 October 2024
Thank you, Christina! We're thrilled to hear that Issy made your visit pleasant and informative. We appreciate your kind words and look forward to serving you again. Best Wishes , Lisa
★★★★★ 5/5
TrustpilotEmma Mussert gave us Excellent Support
From a buyer's perspective, Emma Mussert from Andrews' Bear Flat, Bath office was an absolutely excellent agent for us. She initially listened to all our feedback on various properties and found us an option that worked really well for our needs. Throughout the buying process, she supported us with focus but without adding any pressure, and was extremely attentive and efficient in removing small blockers and resolving all our questions. A five-star service from Andrews, and especially from Emma!
Paul · 21 September 2024
Agent replied · 22 October 2024
Thanks for your lovely review Paul. It's great to hear you had such a positive experience working with Emma at our Bath Bear Flat office.
★★★★★ 5/5
GoogleI had a really good experience with Raees . We viewed a few properties that he recommended as well as the property I was interested in. He was friendly, helpful, and made the whole process easy. Amazing to work with and had amazing communication to keep things smooth.
Kasthuribanu · 12 October 2025
Agent replied · 12 October 2026
Thank you, Kasthuribanu, for your wonderful feedback! We're thrilled to hear about your positive experience with Raees. Your satisfaction is our priority, and we're glad he made the process smooth for you. We appreciate your support and look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI had a great phone conversation with Rodrigo from the lettings team after being referred by Darius in sales regarding my property search. Rodrigo took the time to really listen and understand my exact requirements. I’m confident that, with his help, I’ll find exactly what I’m looking for.
Tiffany · 12 October 2025
Agent replied · 12 October 2026
Hi Tiffany, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rodrigo and Darius. Our team is dedicated to helping you find the perfect property. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI have been spoken recently with Richard and I need to say that he has been the nicer person that I spoke with in an agency. Richard tried to understand the situation to give me advice on how to proceed and no one will have the time and patience to do it as him. So, if someone need to speak with an agent, please contact Richard to get a better experience.
Hassan · 15 January 2025
Agent replied · 22 January 2025
Thank you, Hassan for your wonderful feedback! We're thrilled to hear about your positive experience with Richard. We'll be sure to pass on your kind words to him. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleNice to have the personal touch from Junior who was calm, professional and attentive. I felt the information he gave was balanced and informative. I will be happy to view with this agent again.
Harriet · 16 February 2026
Agent replied · 16 April 2026
Thank you, Harriet, for your wonderful feedback! We're thrilled to hear about your positive experience with Junior. Your satisfaction is our priority, and we look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotMolly Bentham
Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)
Suzi · 5 February 2024
Agent replied · 12 June 2024
Hi Suzi, fantastic to see that Molly has been on hand to help you sort your property management needs, from helping you in organising the decorating of your flat through to finding a fabulous new tenant for you. Thanks again for the review, Rhys
★★★★★ 5/5
GoogleAfter not having much luck finding a rental property, Richard at Andrews Balham has been amazing - so so helpful. I couldn’t recommend him enough. Kiana at the Balham branch was fantastic too!
Maisy · 13 August 2024
Agent replied · 27 August 2024
Thank you, Maisy! We're thrilled to hear Richard and Kiana were able to assist you so well. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotGreat experience with Sophia and Andrews in general
My partner and I worked with Andrews to purchase a house in Bath. We worked primarily with Sophia who was more than wonderful! From the first viewing, she was very helpful, positive, and professional. She stayed on top of communicating with the sellers, their solicitors, our solicitors, and everyone else involved. She was knowledgeable about the property and whatever information she didn't have, she made sure to find out and share with us quickly.She checked in with us frequently and made the whole experience much nicer! As we requested a few viewings, we also saw some of the other agents from Andrews, who were all also lovely!Overall we had an amazing experience with Sophia and Andrews as a whole, and we would recommend them to prospective buyers and sellers!
Teddy · 27 August 2024
Agent replied · 22 October 2024
Thank you, Teddy! We're thrilled to hear about your positive experience with Sophia and our team. Your recommendation means a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotMany thanks to Isaac
Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.
Eoin · 22 July 2024
Agent replied · 23 August 2024
Hi Eoin, thanks for the review. Fantastic to see that Isaac was on hand to help you each step of the way. Congratulations on your move!
★★★★★ 5/5
TrustpilotValuation on property
We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews
Lorraine · 27 October 2023
Agent replied · 12 June 2024
Hi Lorraine, we really appreciate your feedback and it's fantastic to see that Brian was able to pass on his wealth of knowledge to you, allowing you to make a fully informed decision, thank you for the recommendation and five star review. Kind regards, Rhys.
★★★★★ 5/5
GoogleKiana was brilliant in efficiently organising a viewing on a really well presented property in Southfields. Looking forward to viewing it next week and further working with the Andrew’s team throughout the process.
Jamie · 30 July 2024
Agent replied · 27 August 2024
Thank you, Jamie! We're thrilled to hear Kiana provided excellent service. We look forward to assisting you further and hope you love the property. See you next week!
★★★★★ 5/5
TrustpilotHad a lovely viewing with Issy
Had a lovely viewing today facilitated by Issy from the Downend branch. Issy was accommodating and was able to answer all our questions. Clear and prompt communications. Thanks again.
Evan · 3 October 2024
Agent replied · 22 October 2024
Thank you, Evan. It's great to hear you had a positive viewing with Issy. Your feedback is much appreciated.
★★★★★ 5/5
TrustpilotMy agent Monica Burton
My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .
Milena · 15 August 2024
Agent replied · 23 August 2024
Thank you, Milena. We're thrilled to hear how Monica helped you to find an apartment to rent. Enjoy your new home!
★★★★★ 5/5
TrustpilotI have had Gurmit as my point of…
I have had Gurmit as my point of contact all year. She always responds promptly and offers a friendly service!
FG · 29 May 2026
Agent replied · 4 June 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit. Providing prompt and friendly service is our priority, and we're glad it made a difference for you. We appreciate your support!
★★★★★ 5/5
TrustpilotFirst time buyer
We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days.Highly recommended,
Billel · 13 August 2024
Agent replied · 23 August 2024
Thank you, Billel, for your kind words! We're thrilled to hear about your positive experience with Mukul Mehta. Your recommendation means a lot to us, and we're glad we could assist you efficiently.
★★★★★ 5/5
TrustpilotLovely friendly efficient staff who care.
Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!
Katherine · 12 August 2024
Agent replied · 23 August 2024
Thank you, Katherine! We're thrilled to hear about your positive experience with Emily, Emma, Keith, and Sophie. Your kind words mean a lot to us. Best wishes in your new chapter!
★★★★★ 5/5
TrustpilotAndrews - Worcester Park
Jessie was extremely responsive and helpful. She is highly knowledgeable, friendly, and a pleasure to work with. I would definitely recommend her 👍🏻
Loklok · 23 December 2025
★★★★★ 5/5
Trustpilotviewing made easy
Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch
J · 7 March 2024
Agent replied · 12 June 2024
Thank you for the five star review. Amazing to see that Shannon gave you such a brilliant experience throughout your property search. Thanks, Rhys
★★★★★ 5/5
GoogleAs a first time buyer I knew very little about the mortgage and buying procedure. I'd had brief conversations with other, independent advisors, but decided to go with Adam after speaking with him as he stood out having a genuine interest in ensuring I had a good experience.
I'm pleased that I did - Adam went above and beyond to ensure that I was supported throughout the process, taking the time to answer any questions I had. I came across a couple of issues, but he was able to offer advice and guidance through these. He was professional and friendly throughout. I would recommend Adam to anyone looking for mortgage advice and would hope to work with him again in the future.
Ellie · 28 August 2023
★★★★★ 5/5
TrustpilotGood Experience
I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss
The · 9 February 2024
Agent replied · 12 June 2024
Thank you for the five star review, fantastic to see Raluca and the team have been on hand to help you out whenever required. Glad that you've had an excellent experience as a tenant with Andrews so far, thanks, Rhys
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