Andrews Estate Agents London reviews

★★★★★ 5/5

Trustpilot

Outstanding customer experience and delivery

Had the pleasure of dealing with Ben at the Wallington branch recently. A true professional, who places great value in the customer journey. Delivered everything in a timely manner, and kept us fully updated throughout the process. Exceptional service all round from Ben and the team.

Leon · 27 April 2024

★★★★★ 5/5

Trustpilot

I highly recommend Andrews and the nice…

I highly recommend Andrews and the nice lady, Shamiya explained in detail and was friendly in today's viewing. They initially matched a property within our criteria and the details too were accurate as per the property advertisement. Thanks Shamiya and your team.

Yasasvi · 2 July 2024

★★★★★ 5/5

Trustpilot

Worked with Greg and Hayley at Andrews…

Worked with Greg and Hayley at Andrews Gloucester to renew my tenancy. Some issues arose with the Goodlord company software, which Hayley and Greg both supported me to resolve satisfactorily. Both were thoroughly professional throughout the tenancy renewal process, prepared to engage with me to assist with any queries.

J · 16 February 2024

★★★★★ 5/5

Google

Very professional and lovely team! I spoke to Richard who was very chatty and informative on the property I’m viewing. Asked a lot of questions about what I’m after to make sure I get what I’m looking for. Superb service! Thanks Richard.

Patricia · 28 June 2024

★★★★★ 5/5

Trustpilot

Fantastic experience with the andrews…

Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.

Ryan · 26 June 2024

★★★★★ 5/5

Trustpilot

Greg Lines was incredibly helpful

Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!

Natasha · 4 October 2024

★★★★★ 4/5

Google

This agent has been the best I have dealt with in the three year run up to trying to sell our property. Andrew was very proactive in getting the solicitors to progress our sale as fast as possible once things had started falling behind. As we don't sell properties every day, more support initially on how to keep on top of our solicitor would have been appreciated.PositiveProfessionalism

Adél · 28 August 2022

★★★★★ 5/5

Trustpilot

Thanks Shamiya Simpson

Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group

Brijesh · 15 August 2024

★★★★★ 5/5

Trustpilot

The process was quick and efficient

The process was quick and efficient, our consultant Jasmine was absolutely lovely, she was super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way. she made the process easy for us and was always on time to all our appointments.

Unknown · 15 January 2024

★★★★★ 5/5

Trustpilot

Viewing in saltford…

I was met by Izzy face to face around 1pm today at the house for viewing.Lizzy was so lovely and totally matched her telephone conversations.Lizzy was very informative and patient and altogether perfestional .A very warm and pleasant visit.Also was met with a smile

Rebecca · 16 May 2024

★★★★★ 5/5

Trustpilot

Great service from Andrews

Great service from Andrews! Shamiya was so lovely and friendly and gave us an informative tour of the property and didn't rush the viewing at all. She was a pleasure to deal with. Would definitely recommend!

CH · 1 October 2024

★★★★★ 5/5

Google

Richard was super helpful showing me round a property today - we’re still searching but Richard genuinely listened to what we were after, and gave some useful tips to take forward in our flat hunting! Would highly recommend :)

Georgia · 13 August 2024

★★★★★ 5/5

Trustpilot

Andrews is a great company to work…

Andrews is a great company to work with! We contacted them at Westbury on Trym branch. At different stages we worked with Ashley, Charlotte and Claire. They were brilliant! Claire in particular stood out for me, she is a great problem solver and is full of sound wisdom.

Bernadette · 25 February 2024

★★★★★ 5/5

Trustpilot

Quick and empathetic response.

Sarah Robinson was very quick when we requested a plumber to fix our boiler, she understood that we have 14 month old child in the house and going without hot water and heating was not ideal for a child. I like to thank Sarah for her quick response and empathy for our situation.

Johnny · 3 November 2023

★★★★★ 5/5

Google

Junior was a pleasure to work with, always getting back promptly to my emails and keeping me informed during the entire process. As estate agents go, this was a pretty painless and stress-free experience.

Martin · 28 October 2024

★★★★★ 5/5

Trustpilot

I really want to thank Raluca and her…

I really want to thank Raluca and her team for helping us resolve the issue related to the advance amount . I appreciate the efforts taken by Raluca to keep the communication between the landlord and settle the amount.

Ashwini · 3 August 2024

★★★★★ 5/5

Trustpilot

Emily and Emma were on it throughout!

Emily and Emma and the team helped us sell our house every step of the way. They were patient and understanding with us so that we felt like we were making the best decisions. They were proactive in sorting out the little details.

Jonathan · 19 May 2024

★★★★★ 5/5

Trustpilot

Pleasant

My experience with Andrews Property Group and particularly Shamiya Simpson was very pleasant. Shamiya was very personable and professional in her workings during the viewing. I would highly recommend them if you are looking to rent a house/apartment.

SOTIRIOS · 15 August 2024

★★★★★ 5/5

Trustpilot

Issy and Shamiya a star team

Issy and Shamiya were very friendly and professional whilst showing me around the house this afternoon. They answered all of my questions, which were few, as they did such a good job explaining everything. I would recommend them and Andrews to anyone.

Charmaine · 5 June 2024

★★★★★ 5/5

Trustpilot

Thanks to the Andrews Downend Letting Team

Just wanted to say thank you to Izzy, Molly and Shannon who handled the letting of our property in Keynsham recently. A very professional and efficient service - we had new tenants identified and moved into the house within a couple of weeks.

JJ · 14 May 2024

★★★★★ 5/5

Trustpilot

Nicole Meikle

Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.

Urvi · 30 October 2023

★★★★★ 5/5

Trustpilot

Rebekah Weston, Keynsham Branch

We have been using the Keynsham branch to manage our property for over 10 years. Rebekah Weston has been amazing through out this time. She is efficient, friendly and professional. Rebekah sorts out any problems quickly whilst always keeping us up to date. She is a real asset to the company. Thanks Rebekah!

Lorraine · 2 October 2023

★★★★★ 5/5

Trustpilot

Property Management

Gurmit has managed my property expertly. She is always available to resolve any issues from my tenants or myself in a quick and efficient manner.

S · 31 May 2026

★★★★★ 5/5

Trustpilot

Great support

Massive shout out to Denise Walter based in the Clifton branch who has done a sterling job since taking over managing the letting of my flat 2 years ago. Always helpful, courteous and proactive, she always gets things done without any fuss.

Guy · 22 May 2024