Trusted Agent profile · London
★★★★★
2,381 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,381 reviews on two platforms, including 349 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotAndrews Sutton, Surrey Branch
Andrews, Sutton, Surrey.Damien Hanson was our point of contact when selling our property and nothing was too much trouble.He kept in contact, advised where we were with viewings and offers and secured our sale for us.Thank you Damien, you’re a star!Jane and Dave
Thank you, Jane and Dave! We're thrilled to hear about your positive experience with Damien. Your kind words mean a lot to us. Best wishes in your new home!
5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
5/5
GoogleI had a fantastic experience working with Richard . He was incredibly professional and helpful.Richard took the time to answer all my questions and provided clear and concise information. I would highly recommend Richard to anyone looking for exceptional service.
Thank you, Joanna! We're thrilled to hear about your fantastic experience with Richard. Your recommendation means a lot to us.
5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
3/5
TrustpilotAndrews Estate Agents Bear Flat
A big thank you to Emily and Keith at Andrews in Bear Flat Branch for helping to push my purchase over the line.They were calm and knowledgeable and used their experience to keep all interested parties in the loop. They chased up solicitors when needed and passed on relevant information quickly. I would certainly recommend them.
Hi John, thank you so much for taking the time to leave us a review and it's brilliant to see that you had such a positive experience.We do of course always aim to improve our service and would love to know how we could have made your dealings with us worthy of the full five stars, if there's anything you'd like to share with us about how we could have done better or anything we can improve on, please drop me a line to RMessenger@AndrewsOnline.co.ukThanks, Rhys
5/5
TrustpilotThank you Andrews Estate Agents…
Thank you Andrews Estate Agents especially Brian Barnsby, Marcus Massiah, Eygpt and Safeer at the Morden and Mitcham branches of the agency. They saw us through what was a difficult time in the property sales market but have happily for us and successfully for them got us to completion.
Hi Lynn, thank you for the five star review. Brilliant to see that the whole team played their part throughout your sale and to completion . Thank you for the feedback we know the team will really appreciate it, Lisa
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
5/5
GoogleAsk for Richard. If you're under the age of 30, need a property and want to talk to someone who actually knows how to have a conversation, call up these guys, press 3, 2, and ask for Richard. He's got knowledge. He's got information. He's got his shit together and will tell you how it is. For the last month I've been calling estate agents across London daily. There are two total who I can attest to their welcome lack of temerity. And he's one of them. Call Richard.
Hi Anthony, thank you for your fantastic review! We're thrilled to hear about your positive experience with Richard at Andrews Streatham. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to him. Best wishes, Jake
5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
5/5
TrustpilotThank you Kiana Burrell Malone…
Thank you so much Kiana Burrell Malone of Andrews Streatham. You are one in a million. Your great assistance has made it possible for my family and I to be blessed with a wonderful home. You and your team members are the best.
Thank you for taking the time to leave us a review. Fantastic to see that Kiana made such an impression on you throughout your dealings with us. We are so pleased you've found your new home with us. Thanks, Rhys
5/5
TrustpilotI had a good experience with Andrews…
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
5/5
TrustpilotPaul and Elliot were excellent and…
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
1/5
TrustpilotI had the extreme misfortune to rent a…
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
5/5
TrustpilotRebecca Newbrook from Andrews Morden…
Rebecca Newbrook from Andrews Morden branch!!! New member of the team, but already proved herself that she is a very professional and motivated young lady who does the things right way. Big Thank you Rebecca for your help and support, dealing with you is a pure joy!!!!
Hi Arturs, what a fantastic review. Amazing to see that Rebecca has made such an impression on you already, we know she will really appreciate seeing your five star review and the wonderful feedback. Thanks, Rhys
5/5
GoogleAmazing letting agency, spoke with Richard who was excellent. He was compassionate about my situation and did his very best to arrange a viewing that suited me. Very polite, well mannered and professional. Thank you so much Richard.
Thank you, Sydney! We're thrilled to hear about your positive experience with Richard. Your kind words mean a lot to us.
5/5
TrustpilotProperty Sale
Katie and her team have done a good job for us in selling our property in Bath, finding paperwork we needed for solicitors etc. Twenty plus years you have looked after our affairs, now come to an end. Many thanks Sylvia Townsend
Hi Sylvia , thank you for taking the time to leave us a review. It is fantastic to hear how Katie and the team did such a great job selling your property, and that you have been dealing with us for over 20 years. Thanks , Lisa
5/5
GoogleThank you Richard for giving your time.
Thank you, Yogita, for your kind words! We're thrilled Richard could assist you. If you need anything else, feel free to reach out. Best wishes , Lisa
5/5
GoogleWe have been so happy with the service that Andrews have provided throughout the process of selling our home in Streatham. Andrew P in particular really went above and beyond to ensure that everything ran as smoothly as possible. We are so grateful and could not have done it without him! We highly recommend Andrews!
Thank you, Seb, for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew and our team. Your recommendation means a lot to us. Best wishes in your new home!
5/5
TrustpilotGreat service from Michelle (Southfields Branch)
Michelle is always on hand to help and responds to any queries promptly. It is always a pleasure to speak with her as she is friendly and professional. Michelle has made our experience with Andrews very positive, we are very grateful!
Thank you, Chloe! We're thrilled to hear about your positive experience with Michelle. Your kind words mean a lot to us, and we'll be sure to pass along your praise.
5/5
GoogleShoneil has been an outstanding agent for us. Her communication skills were top-notch, keeping us well-informed throughout the entire process. Thanks to her efficiency, our move-in was incredibly smooth and hassle-free. Shoneil's professionalism and proactive approach made a positive impression, and I would gladly choose to work with her again in the future.
Thank you for the five star review, we strongly believe that communication is key to any relationship so it's great to see Shoneil and the team have been on hand to keep you updated throughout your dealings with us. We really appreciate your feedback and the recommendation! Thanks, Rhys.
5/5
TrustpilotProfessional Advice and Support
I have had dealings with Andrews in Winterbourne and Yate since 2009, Gurmit Kaur, is professional, helpful and efficient. I find her a delight to deal with and trust her advice.
Dear Schofield, thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Gurmit Kaur. Your trust and satisfaction mean a lot to us. We look forward to continuing to serve you with the same professionalism and efficiency. Best wishes , Lisa
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