Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Minsuk · 25 July 2024
Agent replied · 23 August 2024
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
★★★★★ 5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Daniel · 17 June 2024
Agent replied · 23 August 2024
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
★★★★★ 5/5
TrustpilotA positive experience with the Bath Bear Flat office
My sale was pretty straightforward and made even more so by Emma's diligence in sales progression and chasing solicitors as needed. The Bear Flat office also offered great support with a valuation to generate interest, viewings which led to early offers and a readiness to answer queries/chase people if Emma was not available. A friendly and professional team.
Polly · 31 January 2024
Agent replied · 12 June 2024
Hi Polly, thank you for taking the time to write us a five star review. It is great to hear Emma has been a massive help on your property journey and the team were able to provide you with excellent support making the sale straightforward. Thank you for your kind words to the team and all the best, Laura.
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 4 June 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe team at Bear Flat
The team at Bear Flat, in particular Sophia, Emma and Catherine, have been warm and friendly, and also very supportive and active on our behalf in selling our property. We had lots of people coming to see the property, frequently more than once, and we are very happy with the outcome.
Nick · 26 August 2025
★★★★★ 5/5
GoogleThe Streatham team were very supportive and gave us good advice along the way in the journey of the sale. They helped us to remain positive and showed their commitment to end getting us over the line.
A big thank you to you all!🍾🥂 …
Glen · 16 March 2026
Agent replied · 16 April 2026
Thank you, Glen! We're thrilled to hear about your positive experience with our team. Your kind words and appreciation mean a lot to us. We're glad we could support you throughout the process. Cheers to your success! 🥂 …
★★★★★ 5/5
TrustpilotGreat company for student lets
Great response and queries actioned in a prompt professional manner . Louisa helped sort out issues quickly which was reassuring to know the lads ( students) were safe Highly recommend this company for student letsAlso big thanks to Lydia who from the outset has guided the lads in getting the property and all that comes along with that. Amazing !
Rachel · 12 December 2023
Agent replied · 12 June 2024
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotSelling with Andrews in Downend was…efficient and professional.
Selling with Andrews in Downend was very simple and efficient - it probably helped that we bought the property through them too.The property was owned by a company based in London, and so we relied heavily on Andrews taking on things that they would not normally do. This they did, and did efficiently and professionally.
DAVID · 26 March 2024
Agent replied · 12 June 2024
Hi David, thank you for the review. Amazing to see that the team in Downend were able to give you such a positive experience and work tirelessly on your behalf to get the sale agreed and finalised. Thanks again, Rhys
★★★★★ 5/5
GoogleRichard was so helpful to us with all our queries, He was willing to goes extra miles in order to gives us options, I will definitely recommend everyone on his services, so professional and welcoming person. The Team at Andrews are stars always answer quickly and in the marvellous manners.
Katherine · 28 June 2024
Agent replied · 27 August 2024
Hi Katherine, we really appreciate you taking the time to leave us a review. It's great to see that your experience was such a positive one and that Richard was able to provide you with such a top level of service. Thanks again, Rhys
★★★★★ 5/5
GoogleSpoke to Richard about prospective lets, he was super friendly and personable as well as helpful and reassuring. Looking for a rental property is stressful so having Richard take time to properly speak to me about needs was really appreciated. Looking forward to our first viewing and finding a place!
Molly · 28 June 2024
Agent replied · 27 August 2024
Hi Molly, great to see Richard was able to provide you with all the support and advice you needed. Good luck with your viewing and continued property search. Thanks, Rhys
★★★★★ 5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- · 30 September 2026
Agent replied · 11 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
★★★★★ 5/5
GoogleRichard is very professional, helpful, made everything smooth and easy ! Thanks Richard B
Dida · 12 October 2025
Agent replied · 12 October 2026
Thank you, Lynda, for your wonderful feedback! We're thrilled to hear that Richard made your experience smooth and easy. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra · 23 July 2024
Agent replied · 23 August 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
★★★★★ 5/5
GoogleLouise has been very helpful in getting everything sorted for the new selective licensing and also the changing of the tenants earlier in the year. Always calm and respectful when things don’t always go right 😬 thanks Louise - you make things easier! …
Tom · 24 September 2024
Agent replied · 24 October 2024
Thank you, Tom! We're thrilled to hear that Louise has been so helpful and supportive. Your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews Wallington Surrey - Great Agents
Thank you so much for an honest experience when selling my house . James was true to his word during the whole process . I was given honest regular concise updates and advised at every stage of the game. Business should be straight forward and honest and this is exactly what was experienced with this Company. Well done.
Mark · 4 January 2024
Agent replied · 12 June 2024
Hi Mark, thank you for the five star review. Honesty is something we taking very seriously and is a core belief of Andrews that we are to operate as an honest agent. Brilliant to see that James delivered an excellent experience for you throughout yourself, keeping you in the loop the whole time. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 23 August 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat home show around!
Isabelle was a lovely friendly lady who was very happy to show us around a property we were very interested in. She answered all the questions we had asked and gave us a few pointers/tips with renting. We felt welcome and appreciated from the point of arrival. Thankyou so much Isabelle! (Downend Branch). X
Belinda · 25 March 2024
Agent replied · 12 June 2024
Hi Belinda, what a lovely review! Amazing to see that Isabelle from Andrews Downend created such a positive experience for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotGoes the extra mile to help
Rana is one of the most professional agents I have met; she has been fast to respond to all my (many!) queries and anything that she didn’t know she went the extra mile to find out for me. She’s been helpful throughout the process so far, which can be complicated and stressful, but I have confidence that the process would be as smooth as possible with Andrews given my dealings with them so far.
Emily · 22 October 2024
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 12 June 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotWe were helped massively by Rebekah…
We were helped massively by Rebekah from Andrews in Downend, she helped me and my partner find a rented property very quickly and was such help and really friendly, and was keeping in contact constantly, thankyou.
Grace · 14 May 2026
Agent replied · 4 June 2026
Hi Grace, thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided excellent service in finding your rental property. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes in your new home!
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 25 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Rory · 4 June 2026
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 22 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 22 October 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
