Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 23 August 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 23 August 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
★★★★★ 5/5
GoogleI have lived in my rental for a number of years and I have dealt with Louise for a number of those, always helpful and friendly and does everything she can to assist, I really appreciate it! thank you again.
Francesca · 4 November 2024
Agent replied · 11 November 2024
Thank you, Francesca! We're thrilled to hear about your positive experience with Louise. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s
Highly recommend Andrew’s, cannot fault the team at the Southville branch, competent throughout whole process. Fast, reliable, competent and trustworthy. The whole team there are exceptional, a huge thanks to Lisa who made the whole process less stressful, I wouldn’t use any other agent moving forward.
Collette · 30 July 2024
Agent replied · 23 August 2024
Thank you, Collette! We're thrilled to hear about your positive experience with our Southville branch. Lisa and the team will be delighted to know they made your process smooth and stress-free. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun · 12 July 2024
Agent replied · 23 August 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
★★★★★ 5/5
GoogleWhat can I say?! Drew has been amazing since day one of us putting an offer in to buy our new home. It has been a rollercoaster mainly due to the stamp duty exemptions ending and our solicitors being extremely difficult to deal with. To have an estate agent who returned all my calls, was extremely proactive and just really kind and friendly was what we needed to get us over the line on our purchase! We considered pulling out many times and Drew is the ONLY reason we completed and got our keys to our first home yesterday. Thank you a thousand times over.
Morgs · 28 August 2021
Agent replied · 27 August 2024
Hi Morgan Vinten, thanks for sharing your experience with us.
You were an absolute please to deal with all the way through despite the challenges along the way. I am so happy we got this through for you in the end and we wish you the very best of luck for the future.
★★★★★ 5/5
TrustpilotShannon in the Clifton branch has been…
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.
Adam · 11 May 2026
Agent replied · 4 June 2026
Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWe recently purchased our first…
We recently purchased our first property together in Reigate, which as a young couple was extremely daunting. Isaac was especially supportive and could not have been more helpful throughout the entire process. I would definitely recommend Andrews if looking to buy a property in this area!
Alex · 20 July 2024
Agent replied · 23 August 2024
Hi Alex, thanks for the review. Congratulations on buying your first home! We fully understand that buying a home can be a daunting task, especially your first, so it's amazing to see that Isaac was so supportive to you throughout your experience with us. Thanks, Rhys
★★★★★ 5/5
GoogleAndrew and the team at Andrews were fantastic in assisting us with the sale of our property in Streatham. Andrew is very professional and has an abundance of tenacity, drive and determination. I would highly recommend Andrews if you are looking to sell your property.
Patrick · 6 August 2024
Agent replied · 27 August 2024
Thank you, Patrick. It's brilliant to hear how Andrew has supported in your property sale. Drive, determination and tenacity are valuable traits in this job! We'll share your feedback with Andrew. Best wishes.
★★★★★ 5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen · 31 May 2026
Agent replied · 4 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly.
Best regards,
Andrews Head Office
★★★★★ 5/5
GoogleRichard was extremely helpful on the phone during our call today.
Declan · 12 October 2025
Agent replied · 12 October 2026
Thank you, Declan, for your kind words and perfect rating. We're thrilled to hear Richard was helpful during your call. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake
★★★★★ 5/5
TrustpilotGreat first time buyers experience with Kalie Vallis
Our estate agent Kalie Vallis at the Keynsham branch has been amazing. As first time buyers my partner and I were completely new to the buying process but Kalie has been so helpful every step of the way, promptly replying to emails and always being available for a phone call. Thank you Kalie!
Luke · 4 March 2024
Agent replied · 12 June 2024
Hi Luke, thank you for taking the time to write a five star review. Fantastic to hear Kalie has been amazing and helped you every step of the way during your property hunt as first time buyers, I am so happy she could help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The · 20 September 2023
Agent replied · 12 June 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
★★★★★ 5/5
TrustpilotGreat Experience in Reigate
We had a wonderful experience buying a property through Andrews in Reigate. Isaac was a superstar and was great at mediating the sale and pushing the pace to keep things on track. The only downside is that now that we've completed it's a shame I won't get to catch up with Isaac every week. Such a nice guy.
Amar · 8 November 2023
Agent replied · 12 June 2024
Hi Amar, thank you for the review. Brilliant to see that the team on Reigate have been pushing your sale through.We know Isaac works really hard and builds great relationships with customers so it's great to see a review like yours. Thanks, Rhys
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 25 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin · 13 March 2024
Agent replied · 12 June 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan · 30 January 2024
Agent replied · 12 June 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
★★★★★ 5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Alan · 28 May 2024
Agent replied · 12 June 2024
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThank You - Andrews Worcester Park
Akshar and Antony exemplified professionalism, support, and friendliness throughout our entire home purchasing journey. Akshar's dedication deserves special recognition, as his assistance was invaluable. It's no wonder Andrews enjoys such a stellar reputation. Their commitment to excellence is evident in every interaction. Thank you so much to Akshar and Antony!
Steven · 19 April 2024
Agent replied · 12 June 2024
Hi Steven, thank you for sharing such a detailed review of your experience. Fantastic to see that both Akshar and Antony were providing you with an excellent level of support and service throughout, we know they will really appreciate your feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 23 August 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
GoogleGreat service from Andrews Streatham branch! Andrew Palmer and his team were right behind the sale at all points of the process. It was a drawn out process but Andrew particularly stuck with it, going above and beyond to bring the sale to a succesful conclusion.
David · 28 June 2024
Agent replied · 27 August 2024
Hi David, thank you for taking the time to share your experience, fantastic to see that Andrew and the team in Streatham have been on hand to help you whenever required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam · 5 June 2024
Agent replied · 12 June 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat Service Provided by Max at…
Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience
Jade · 22 April 2024
Agent replied · 12 June 2024
Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 22 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
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