Trusted Agent profile · London

Andrews Estate Agents reviews in London

4.7

★★★★★ Excellent

2,514 reviews across 2 platforms

526 Kingsbury Road, London, NW9 9HE

Part of Andrews, see every office.

Andrews's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,514 reviews on two platforms, including 358 Google reviews rated 4.8.

Google logo

4.8 / 5

358

Reviews on Google

This office

Trustpilot logo

2,156

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Steve is a fantastic agent

I purchased a flat through Andrews, completing 25/10/2024. Steve was such a massive help throughout the whole process, reassuring me on various aspects I was unfamiliar with as a first time buyer and stepping in to keep the process moving whenever things slowed up. I would greatly recommend buying through the Andrews team!

Philip · 2 November 2024

Agent replied · 22 November 2024

Thank you, Philip. We're delighted to hear about your positive experience with Steve and our team. Your recommendation means a lot to us. Enjoy your new home!

5/5

Trustpilot

Today I took a call from Shamiya

Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna

Johanna · 11 November 2024

Agent replied · 22 November 2024

Thank you, Johanna! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Monika Lami

I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.

Nadia · 30 September 2026

Agent replied · 10 October 2026

Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.

5/5

Trustpilot

Daryn was a lovely guy and answered all…

Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.

Anna · 4 June 2026

5/5

Trustpilot

Simply the best. Andrews have been representing my…

Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”

George · 5 July 2024

Agent replied · 24 August 2024

Hi George, great to see that Andrews have provided such a brilliant service to you. Especially Michelle, we know that she will really appreciate your feedback and certainly will enjoy the Tina Turner reference! Thanks again, Rhys

5/5

Trustpilot

Thank you Raluca

We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.

Emma · 21 August 2024

Agent replied · 24 August 2024

Thank you, Emma. It's great to hear about your positive experience with Patrick and Raluca. Your kind words mean a lot to us.

5/5

Trustpilot

Thank you Sophia, for your great work

Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.

Juliet · 20 May 2024

Agent replied · 12 June 2024

Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.

5/5

Google

Amazing service with Andrews estate agents. We used the services of both the sales team(Sumita Jolly and her team) and the lettings team (Tara Darling and her team). Very professional and supportive throughout the whole process. Would highly recommend.

Jayesh · 16 April 2025

Agent replied · 10 December 2024

Thank you, Jayesh! We're thrilled to hear about your positive experience with both our sales and lettings teams. Your recommendation means a lot to us. Best wishes, Jake

5/5

Trustpilot

Mark Anderson was fantastic

I will definitely recommend Mark Anderson at Southfield branch. He was fantastic and very helpful during the selling although was a very long process he was always there to support me and to answer to all my questions and doubts . Many thanks Mark for your hard work.

Célia · 13 December 2024

Agent replied · 23 December 2024

Thank you, Célia, for your kind words! We're thrilled to hear about your positive experience with Mark at our Southfield branch. Your recommendation means a lot to us. We'll be sure to pass along your appreciation to Mark. Best wishes , Lisa

5/5

Trustpilot

Isabelle provided exceptional service…

Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.

Bashir · 19 April 2024

Agent replied · 12 June 2024

Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys

5/5

Trustpilot

My experience with APG is nothing short…

My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.

Evelyn · 13 August 2024

Agent replied · 24 August 2024

Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!

5/5

Google

Special thanks to Sumita Jolly from Andrews Estate Agents who helped us along the way with our home purchase. Sumita is a proactive, helpful and hard working estate agent and was easy to work with. Thank you Sumita :)

Shilpa · 31 March 2025

Agent replied · 16 April 2026

Thank you, Shilpa, for your wonderful feedback! We're thrilled to hear about your positive experience with Sumita. Your satisfaction is our priority, and we're glad she could assist you so well. Best wishes, Jake

5/5

Google

Great service! Thanks Duane!

Ronnie · 16 March 2026

Agent replied · 16 April 2026

Hi Ronnie, Thank you for your fantastic review! We're thrilled to hear you had a great experience with Duane. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, The Andrews Kingsbury Team

5/5

Trustpilot

Holly did a very good job keeping me up…

Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.

Hilary · 18 September 2024

Agent replied · 23 October 2024

Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.

5/5

Trustpilot

The Causeway

Would like to thank all of the team in Winterborn branch for their great work on the sale of our property. The team are a great bunch and really do care and always endeavor to support you as a seller 100%.

John-Henri · 4 June 2026

Agent replied · 5 June 2026

Thank you, John-Henri, for your wonderful feedback! We're thrilled to hear about your positive experience with our Winterborn branch. Our team is dedicated to providing exceptional service, and your kind words mean a lot to us. We appreciate your support!

5/5

Trustpilot

Fast and Efficient

I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.

Sara · 10 April 2024

Agent replied · 12 June 2024

Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys

5/5

Trustpilot

Nancy couldn’t have been more helpful

Nancy, Isaac and Matt were fantastic. They always kept us up to speed and were quick and flexible when dealing with our requests. Unlike other estate agents we’ve dealt with, it never felt like we were getting too much or too little contact from them. It was just right.

James · 3 November 2024

Agent replied · 22 November 2024

Thank you, James. It's great to hear that Nancy, Isaac, and Matt provided you with excellent service. Your feedback means a lot to us.

5/5

Trustpilot

Great service from Liz

Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.

Gareth · 25 August 2026

Agent replied · 23 September 2026

Dear Gareth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free.

Sandaru · 19 February 2026

Agent replied · 23 February 2026

Dear Sandaru Dharmapala, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us. We're committed to providing excellent service and are glad we could make the process stress-free for you. Best regards, Andrews Head Office

5/5

Trustpilot

Very good property managers

Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them

Ebenezer · 28 May 2026

Agent replied · 5 June 2026

Dear Ebenezer, thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management team. We look forward to assisting you with another property in the future. Your satisfaction is our priority!

5/5

Trustpilot

I have been looking for a property and…

I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.

Elise · 19 October 2024

Agent replied · 23 October 2024

Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Very professional

We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.

Célia · 17 December 2024

Agent replied · 23 December 2024

Dear Célia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa

5/5

Trustpilot

Warm and Helpful Service

I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!

Debola · 7 October 2024

Agent replied · 23 October 2024

Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!

5/5

Trustpilot

Very helpful

Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.

Fara · 4 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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