Trusted Agent profile · London

Andrews Estate Agents reviews in London

4.7

★★★★★ Excellent

2,515 reviews across 2 platforms

526 Kingsbury Road, London, NW9 9HE

Part of Andrews, see every office.

Andrews's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,515 reviews on two platforms, including 358 Google reviews rated 4.8.

Google logo

4.8 / 5

358

Reviews on Google

This office

Trustpilot logo

2,157

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Absolutely amazing and very…

Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!

Debbie · 12 December 2024

Agent replied · 23 December 2024

Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake

5/5

Trustpilot

Gurmit has always been very helpful and…

Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.

Helen · 31 May 2026

Agent replied · 5 June 2026

Dear Helen, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly. Best regards, Andrews Head Office

5/5

Trustpilot

Honest,professional,efficient at all times

Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.

The · 20 September 2023

Agent replied · 12 June 2024

What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.

5/5

Google

I would like to thank Edward Adeleye and the Andrews team for all of their support throughout the process of my house sale. The online details brought out the best of the property's features. Edward handled all the viewings with expertise and was always there at the end of the phone when I needed advice, and was a calming presence when things got stressful. I was very happy with the service that Andrews provided and would highly recommend Andrews for their outstanding professional service. Thank you! :)PositiveResponsiveness, Professionalism, Value

Susan · 16 June 2021

Agent replied · 15 June 2024

thank you for leaving us such a great review.

5/5

Google

I worked with Mukul Mehta at Andrews to get my first mortgage. As a first time buyer, he was very patient, talked me through all the options and answered any questions I had. He was very easy to reach by email and telephone. I felt very comfortable and in good hands. I decided not to go through with the purchase in the end so did not end up getting a mortgage, but will 100% use them when the time comes. Definitely recommend.

Saima · 16 June 2021

Agent replied · 15 June 2024

Hi Saima Azam, thanks for sharing your experience with us.

5/5

Google

A big thank you to the Andrews Kingsbury Team for their support and help in selling my house! Duane, Edward and Chandel were all very professional, friendly and helpful and patiently answered all my queries and followed up requests. Edward is a star who worked hard to sell the property and managed all the details following the offer! Well impressed with him and wish to acknowledge all that he has done for us, so a big thank you Edward! Would definitely recommend Andrews Estate Agents in Kingsbury with friendly team :)PositiveResponsiveness, Quality, Professionalism, Value

Nina · 16 June 2021

Agent replied · 15 June 2024

Good afternoon Nina Gandhi, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

4/5

Google

We put our flat on the market with Andrews and found their service to be excellent from the off. Duane was quick to respond to any questions and always provided a great service. Selling a flat during a pandemic is very strange, but Andrews staff kept within all rules and we felt very comfortable allowing them and prospective buyers into our home. Although we ended up selling via another agent, due to various circumstances, I would still highly recommend Andrews for their professionalism and value.PositiveResponsiveness, Professionalism, Value

Paras · 16 June 2021

Agent replied · 15 June 2024

thank you for leaving us such a great review.

4/5

Trustpilot

We bought a house in Stoke Gifford with…

We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.

Jaya · 26 August 2026

Agent replied · 23 September 2026

Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa

5/5

Trustpilot

Hands on style

Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.

Martin · 13 March 2024

Agent replied · 12 June 2024

Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys

5/5

Trustpilot

I have been very impressed by Samantha…

I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.

Jan · 30 January 2024

Agent replied · 12 June 2024

Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.

5/5

Trustpilot

Stephen is always informative

Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.

Emily · 22 August 2024

Agent replied · 24 August 2024

Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.

5/5

Trustpilot

Best letting agent and property managers we’ve worked with

We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!

Sam · 5 June 2024

Agent replied · 12 June 2024

Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys

5/5

Google

I used Andrews Kingsbury services to buy a property at Cowbridge Rd Kingsbury more than 30 years ago. That's why I returned recently when I needed help with another property transaction. I found both Samita and Tara first class and the support team are brilliant. Further the business is run as a Charitable Trust. That's probably a reason the business has an embedded external social mindset. Check them out I think you'll be impressed.

Thomas · 16 April 2025

Agent replied · 10 December 2024

Thank you, Thomas! We're thrilled to have earned your trust over the years. Samita, Tara, and the team appreciate your kind words. It's wonderful to hear our charitable background resonates with you. Looking forward to assisting you again! Best wishes, Jake

5/5

Trustpilot

Great Service Provided by Max at…

Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience

Jade · 22 April 2024

Agent replied · 12 June 2024

Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.

5/5

Trustpilot

Highly recommend!!! Zy was a star.

Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.

Aisha · 28 October 2024

Agent replied · 22 November 2024

Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake

5/5

Trustpilot

Tanya was brilliant

Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended

John · 24 August 2024

Agent replied · 23 October 2024

Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.

5/5

Trustpilot

Brian Barnsby​​​​ was brilliant with…

Brian Barnsby​​​​ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars

Kimie · 9 September 2024

Agent replied · 23 October 2024

Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.

5/5

Trustpilot

I spoke with Molly and I was given…

I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

Matthew · 9 May 2026

Agent replied · 5 June 2026

Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.

3/5

Trustpilot

Andrews Estate Agents Bear Flat

A big thank you to Emily and Keith at Andrews in Bear Flat Branch for helping to push my purchase over the line.They were calm and knowledgeable and used their experience to keep all interested parties in the loop. They chased up solicitors when needed and passed on relevant information quickly. I would certainly recommend them.

John · 15 November 2023

Agent replied · 12 June 2024

Hi John, thank you so much for taking the time to leave us a review and it's brilliant to see that you had such a positive experience.We do of course always aim to improve our service and would love to know how we could have made your dealings with us worthy of the full five stars, if there's anything you'd like to share with us about how we could have done better or anything we can improve on, please drop me a line to RMessenger@AndrewsOnline.co.ukThanks, Rhys

5/5

Trustpilot

Friendly and Bubbly Staff

Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea

Dmonic · 17 October 2024

Agent replied · 23 October 2024

Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.

5/5

Trustpilot

Jasmine Gyde

Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯

Ishaq · 31 May 2024

Agent replied · 12 June 2024

Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys

5/5

Trustpilot

Helpful staff and quick to respond

Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.

Jake · 26 September 2024

Agent replied · 23 October 2024

Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.

5/5

Trustpilot

Excellent valuation advice

We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.

Stephen · 21 August 2024

Agent replied · 24 August 2024

Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.

5/5

Google

My current flat was bought from Andrews. I have noticed that it was a quick service and processing time is only about 2 months. Now I want to move to freehold house and contact to Andrews. Kwaku Adu-Wiafe is helping me to find the one which is going to tick most of our boxes. His customer service is excellent. His patient and afford to meet the customer's requirement can help us to release the stress from looking for a new home within tight limit.

Ei · 16 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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