5/5
GoogleTom Wright and Allsops are my go to auctioneers for buying and selling.
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with Tom who is delighted with the feedback.
Trusted Agent profile · London
Allsop London reviews
★★★★★
191 reviews across 3 platforms
33 Wigmore Street, London, W1U 1BZ
Allsop's office in London, at 33 Wigmore Street, is rated 3.4 out of 5 across 191 reviews on three platforms, including 128 Google reviews rated 4.1.
128
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
57
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GooglePoor company. They do not deal with ongoing issues at properties for auction well. They specialise at telling you what you want to hear and doing the opposite. When you escalate issues they get found out and pass the buck onto others. Best to avoid.
Agent replied · 24 August 2024
We are sorry to hear that you have had a bad experience with our auction service. We normally pride ourselves on our relationship with those who buy and sell with us. I am Head of Marketing, at Allsop, please will you contact me at victoria.lloyd-jones@allsop.co.uk when we might clarify and hopefully resolve any issues.
5/5
GoogleExceptional service and support throughout. Massively appreciate the Allsop team who were fantastic
Agent replied · 24 August 2024
Thank you for your kind review. We are delighted with the feedback.
5/5
GoogleThanks to David & rest of team! Great service!!
1/5
Trustpilotavoid them - NO BREAK CLAUSE AND RUDE AGENTS
Our property manager (C.) was extremely rude, felt entitled all throughout our tenancy since she joined the company and was trying to over charge us with the expenses. On our check out, she expected us to pay £60 for garden cleaning which was already a mess when we moved in and was recorded on the check in documents + she over charged us claiming there was a bleach stain on the carpet (it’s just some white dry paint fell from the walls easily coming off with some hoovering)How not to mention that there’s no break clause in the contract? We had lived in the flat for nearly 3 years and when we decided to move, we had to pay for another 4 months because you honestly don’t have a choice when you have to sign a contract every year. Rude people and dodgy services. Avoid them.
5/5
GoogleHighly recommend on the both buying and selling side of the business. Clear communication and always deliver.
Agent replied · 24 August 2024
Thank you for your kind review.
1/5
TrustpilotExtremely poor service at Beton
If there would have been any possibility of giving 0 rating, I would have given that
5/5
GoogleGreat service, great people. Very professional service!
Agent replied · 24 August 2024
Thank you for your kind review. We are delighted with the feedback.
5/5
GoogleProfessional service with great customer service
1/5
GoogleAbsolutely shockingly bad service. If you’re signing up, make sure you do it 5 years in advance as the customer service is terrible and you’ll miss your auction despite calling them 1000x times. BEYOND DISAPPOINTED!
5/5
GoogleBought and sold through the Allsop Auction team. very impressed with them and would certainly recommend.
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with the team who are delighted with the feedback.
5/5
GoogleVery straightforward and good communications.
Agent replied · 24 August 2024
Thank you for your kind review Tim.
5/5
GoogleExceptional and professional service both in purchases and sales. Overall a very pleasant experience.
Agent replied · 24 August 2024
Thank you for your kind review. This has been shared with the team who are delighted with the feedback.
1/5
TrustpilotArrogant company who think they are…
Arrogant company who think they are much better than they really are. Really poor service at auction. Slow, lazy, untrained staff with no interest in customer service. Avoid at all cost.
5/5
GoogleGreat service from start to finish. Thank you
Agent replied · 24 August 2024
Thank you for your kind review.
1/5
TrustpilotI don’t trust Harry Barlow they don’t…
I don’t trust Harry Barlow they don’t know how to value property. Trading standers would come after him if he changed the reserve price which is a lie scam avoid this auction house and specially Harry Barlow
1/5
TrustpilotUnresponsive and Unacceptable, Deposit Held Without Explanation
Extremely disappointed with my experience.
1/5
TrustpilotIgnoring me for a week
I do not recommend Allsop agency, very unprofessional. Tried to rent an apartment and they were ghosting me for over a week. It's good they started ignoring to me just before paying the holding deposit, because I'd be scared to pay them any amount of money now. Stay away from them, they look like scammers.
5/5
GoogleVery great service! Super polite and helpful!
3/5
GoogleDecent auction house but be wary of the small print. They can sneak clauses in that can sting that I would consider close to being a ripoff so be aware
Agent replied · 24 August 2024
We are sorry to hear that you are unhappy with some of the conditions of sale. You have not stated which property you are referring to or whether they are in our auction contract or those laid out by the vendor's solicitor. I should be grateful if you would be able to clarify the clauses with which you were unhappy to avoid similar issues with wording arising in the future. Please email me at victoria.lloyd-jones@allsop.co.uk when we might clarify.
1/5
GoogleThere is no support for how to withdraw a proxy bid when late addenments have been added. You're completely stuck.
5/5
GoogleExcellent service.....Stuart Gayer and the staff who registered me to bid with less than 48 hrs before the auction were very helpful and made my first auction property buying experience a very good one.The buyers premium of £1250 is very reasonable unlike other property auction sites i viewed which made me choose allsop instead of other greedy alternatives. Thank-you all the team at allsop 5*****
1/5
TrustpilotBuyer lost out on money
Trying to win a bid was impossible as we were not registered in time, even though there was 7+ hours to approve our account.
1/5
TrustpilotThreatened tenant who is disabled with…
Threatened tenant who is disabled with three children with no-fault eviction. Reported them to the local authority housing department.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Allsop London
How many reviews does Allsop London have?
Allsop's London office has 191 reviews across three platforms: 128 on Google, 6 on Facebook (across the whole business), 57 on Trustpilot (across the whole business).
What is Allsop London's rating?
Allsop London is rated 3.4 out of 5 across all 191 reviews, and 4.1 out of 5 on Google from 128 reviews.
Where is Allsop's London office?
Allsop London, 33 Wigmore Street, London, W1U 1BZ.
