Trusted Agent profile · London
★★★★★
744 reviews across 2 platforms
331 Ballards Lane, London, N12 8LL
Adam Hayes's office in London, at 331 Ballards Lane, is rated 4.9 out of 5 across 744 reviews on two platforms, including 738 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Adam Hayes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Adam Hayes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service and very professional approach by the team. Yasser, Charlie and rest of the team were very professional, helpful and confident during the whole course of the sale of my property, providing transparency, details and unbiased advice. Very pleased with the experience, and would highly recommend them.
Thank you for your kind review! It was a pleasure dealing with you and hope you are happy in your new home!!!
5/5
GoogleVery helpful and quick to respond, Mena and Steve especially. I would recommend them for purchasing property.
5/5
GoogleBig thank you to mina who helped us find our first home - kept us updated every step of way!
Thank you for your kind words and 5 star review! We hope you are happy in your new home!
5/5
Googlebought my first house through Adam Hayes, they were very professional and knowledgeable about all aspects of the buying process. at all times they kept me up to date with the process of the sale and provided professional and legal advise. I would highly recommend them. A class service ++
We are pleased that you were happy with your purchase and we could make the process as stress free as possible for you. Thank you for your review!
5/5
GoogleHad a couple of view with Max Davies and was very helpful and professional . He help us out with his knowledge and explained us about the property. Very nice guy and very very helpful . Highly recommended. Thank you!!
Thank you so much for leaving a great review!
5/5
GoogleThey believed that every individual/family deserved a better and comfortable accomodation. They don't judge, instead, they find a way to help out all the way until we've moved and settled to our new home. To us, they deserved more than 5 stars. Excellent service.
Thank you so much for this amazing review!!
5/5
GoogleVery very impressed. Norbert Sobczak handled all the details regarding the property and I was very impressed with the clear communication. I was able to ask questions and find out details quickly and easily and he made the process very smooth.
Thank you so much for your five star review!!
5/5
GoogleI had a very good experience dealing with Adam Hayes when renting a house with them. They are professional helpful and polite. They quickly answered our questions/concerns and contacted the landlord to make sure we had everything we needed to start out tenancy.
We're delighted to help you find a new home. Thank you so much for your review.
5/5
GoogleRedon at Adam-Hayes was super helpful and understood what I was looking for quickly
Thank you for your kind words and 5 star review! We hope you are happy in your new home!
5/5
GoogleHighly Recommend. These are the only agents from several that we were signed up with who actually sent through details and quickly arranged viewings. As a result, we have purchased a flat through them, and we have been very impressed and pleased with the service.
Many thanks for the lovely feedback!!
3/5
GoogleGreat company and excellent customer service specially by Ercan/Yassir in selling my property and delivering excellent results.Please DYOR many other reputed agents in the area are doing same job at half the cost,need to negotiate in advance can save you loads of money.
Thank you for your review. Our fees are in line with the service we offer. We invest heavily in marketing and advertising which in turn enables us to achieve fantastic results for our vendors. Thanks.
4/5
GoogleBeing first time buyers, buying a property was expected to be a daunting experience but Ercan from Adam Hayes was brilliant. He talked us clearly through all the steps and kept in regular contact with us to help us through the buying process.
Amazing. Thank you so much for your comments. Glad we were able to help you.
5/5
GoogleA let a property through the North Finchley office and there service is second to none; efficient & effective... I had an issue with water ingress from the flat above and they stayed on top of the situation better than I did!
Thank you for your review and we are pleased we were able to help you find your new home.
5/5
GoogleDealing with Adam Hayes was a pleasure from start to finish, especially with Anthony who made everything so easy for us that we had nothing to worry about as he sorted everything for us. Great Company 5 star and would recommend to anyone.
Thank you for your kind words! We hope you are happy in your new home!
5/5
GoogleAs a tenant, I had a great experience with them from viewings through referencing, signing the contract and collecting the keys. They managed to turn things around very quickly as I was looking for a place on short notice. Definitely recommend them!
We are delighted to find you your new home. Thank you for your 5 star review!!
5/5
GoogleWe are very pleased with the high standard and reliable services we received from Adam Hayes Estate Agents and all the members of the staff . I strongly recommend them for any Sales , Purchases or Lettings. G. M. Guindi Nether Street
Thank you so much for your kind words. It was an absolute pleasure to help with the sale of your house and we wish you all the best!
5/5
GoogleThe service you get from Adam Hayes is second to none. I had a property to rent and was looked after right from the beginning to when the keys were handed to well vetted the new tenants. Thanks to all ! Pravins
Thank you for your kind words! We appreciate your business and look forward to working with you on future projects!
5/5
GoogleI've recently rented a flat in Finchley through Adam Hayes and I was very happy with their service. My requirements were met and they kept me up to date along the process untill my move. Great agent which I would definitely recommend them.
Thanks so much for posting your feedback. We value every single review. Thank you so much.
5/5
GoogleWe are very happy with Adam Hayes, and Max 👍 Very friendly, helpful, responsible and punctual. I would recommend to anyone looking to start a new life and needed of help. Thank you again guys ...🤝
Many thanks for leaving us a review. We are always here to help you in any way we can.
5/5
GoogleAdam Hayes Estate Agent have been very helpful, quick in responding back to emails and calls. Met one colleague to view a property very friendly, polite. Good communication and service.PositiveResponsiveness, Quality, Professionalism
Thank you for leaving us a five star review!!
5/5
GoogleThe atmosphere is very conducive to trust. Futuristic furnishings and lighting. Friendly staff.
Thank you for your kind words and 5 star review!
5/5
GoogleHighly recommend for sales. We just exchanged contracts for a flat. From the outset, starting from viewings, to helping find solicitors, surveyors etc and following up on issues - all the way, the service was excellent. Many thanks
Thank you very much for your kind words and 5* review! We hope you are happy in your new home!
5/5
GoogleWould strongly recommend this agency, I have been dealing with Max Davis who is lovely and genuine - which makes a difference form a lot of the people you can deal with in London.
Thanks you for your kind comments!
5/5
GoogleIn a world where "professionalism" is a bit of a myth, Norbert and Adam Hayes surpassed my expectations. Thanks guys. This experience has made all the difference.PositiveResponsiveness, Professionalism
Thank you so much for your amazing review! We are pleased to be able to find you a new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Adam Hayes, London won Platinum.
Tell us what you need and we'll put you in touch. Adam Hayes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
