Trusted Agent profile · London
★★★★★
744 reviews across 2 platforms
331 Ballards Lane, London, N12 8LL
Adam Hayes's office in London, at 331 Ballards Lane, is rated 4.9 out of 5 across 744 reviews on two platforms, including 738 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Adam Hayes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Adam Hayes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRobert at Adam Hayes has been amazing to deal with, very professional and super quick in getting back all the information we needed! It has been such an easy and smooth process! I highly recommend this agency!
Thank you for your kind review and your business! We appreciate your custom!
5/5
GoogleI have found Adam Hayes to be very professional very helpful and most of all not pushy at all. Very competent, efficient. I would definitely use them again if I wish to sell or rent my property.
Thank you very much for your business, kind words and 5* review! We look to working with you again in the future!
5/5
GoogleExcellent service, all staff were very helpful and professional.
Thank you for your kind words and 5 star review!
5/5
GoogleAdam Hayes definitely is one of the best agent I met so far. Diogo and Anna they are so friendly, helpful and professional.
Thank you so much for your review
5/5
GoogleOnly had a relatively brief experience with Adam Hayes, but was extremely impressed. Very friendly, professional and helpful. Hope to be able to use them again in the future!PositiveResponsiveness, Professionalism
Thank you so much for your review!!
5/5
GoogleI had a very good experience with Adam Hayes north Finchley at the sale department by Mr Ercan Aziz who bought a flat 1 bed for me very professional with an easy deal, thanks for that, A Amani
Thank you for your kind review! We hope you are happy in your new home!
5/5
GoogleVery professional, responsive and efficient agency. Norbert managed to rent us a perfect flat despite a tight time-schedule, and with a rent negotiation on top of that. Could not ask for more, and would highly recommend!
We hope you enjoy your lovely apartment. Thank you so much for your review!!
5/5
GoogleRedon helped me find my perfect home, highly recommend.
Thank you for your kind words and 5 star review!
5/5
GoogleFast and efficient service, Norbert handled a part of the deal and then others were involved. That for me is a sign they care. Thank you allPositiveResponsiveness, Quality, Professionalism
Thank you so much for leaving us a review. Hope you enjoy your new home. From all at Adam Hayes.
5/5
GoogleWe are 1st time to rent in London Norbert shows us quick and professional service with well understanding our feelings and requirements. Explain every steps with unbiased advicePositiveProfessionalism
We are pleased to have helped you find a property. Thank you for your review!
5/5
GoogleI'm a landlord and I've used Adam Hayes to let my properties for over 7 years. Superb team and always willing to go over and beyond their duties. Honest and trustworthy, I won t be using anyone else.
We really appreciate your review!!
4/5
GoogleProfessional agency with some great agents. The ones I have dealt with have been extremely helpful with arranging viewings and providing suggestions based on our requirements. Would recommend if you're looking for a new beginning.
Thank you for your amazing review!
5/5
GoogleFor Mr Tarik communication 10/10
Thank you for your kind words and 5 star review!
5/5
GoogleIn a world where "professionalism" is a bit of a myth, Norbert and Adam Hayes surpassed my expectations. Thanks guys. This experience has made all the difference.
Thank you so much for your amazing review! We are pleased to be able to find you a new home.
5/5
GoogleMy agent, Tarek, was respectful and attentive
Thank you for your kind words and 5 star review!
5/5
GoogleWe found Adam Hayes to be extremely helpful and professional in both valuing our property and in assisting us in the search for a new. We found that they are very friendly, honest and approachable.
Thank you so much for your review!
5/5
GoogleExcellent customer service,very attentive stuff.Faisal you are star.Thank you very much for your help. We are surprised the day when we are moving with a lovely chocolate cake and a wonderful card. Well done guys.
Hi Anis, thank you for your review. It means a lot to us that our tenant's are happy and we can make the process as smooth as possible! Thank you and we hope you enjoy your new home!!
5/5
GoogleNorbert conducted a fantastic virtual viewing which was necessary under the current circumstances. Brilliant to be able to be in the property, with Norbert answering all our queries. Excellent service !
Thank you so much for leaving us such an amazing review and we hope you enjoy your new home!!
5/5
GoogleWas dreading the whole process of selling my house but Adam Hayes made it easy and hassle free. They were efficient, honest and helpful during the whole process. Look forward to working with them again the future.
We really appreciate you leaving us a review. Thank you!!
5/5
Google(Translated by Google) The intermediary brother is very handsome and professional. I need to stay in a week, and finally I move into my new home one day earlier. Great praise (Original) 中介小哥很帅，也很专业，我需要在一周内入住，最后果然提前一天就搬进新家了。大大的好评
Thank for your the 5 stars!!
5/5
GoogleWe had very nice experience with Norbert. He was very energetic with positive attitude and was willing to help us find the property we were looking for. Batu and Julie.
Many thanks for leaving us a review!!
5/5
GoogleIn a world where "professionalism" is a bit of a myth, Norbert and Adam Hayes surpassed my expectations. Thanks guys. This experience has made all the difference.
Thank you so much for your amazing review! We are pleased to be able to find you a new home.
1/5
GoogleUnless agency, wouldn’t recommend at all. If you want a proper service go the one of the more reputable agents in the area who don’t hire children.
Dear Roberto, we cannot locate your details on our system whatsoever and have noticed that you have written the same review on across all our offices for some reason. Can you please contact me and I would be happy to look into any query you may have on 0208 445 4008 or email info@adam-hayes.co.uk.
5/5
GoogleAdam Hayes has been my estate agent for a year now. They have been extremely professional and helpful at all times. They are truly a lovely bunch of peoplePositiveResponsiveness, Professionalism
Thank you so much for your 5* review! We genuinely appreciate your custom and look forward to working with you again! Stay Safe!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Adam Hayes, London won Platinum.
Tell us what you need and we'll put you in touch. Adam Hayes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
