Trusted Agent profile
★★★★★
137 reviews across 1 platform
58 Road, London, London SE23 3HF
Acorn's London office at 58 Road is rated 4.6 out of 5 across 137 reviews on 1 platform, including 137 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleLaura was impeccable! A very kind lady who is efficient and productive. She has helped me so much looking for a new place in London, she listened to all my needs and updated me on any new properties. Although i didn't end up going for a property with acorn, I would highly recommend them, especially Laura. Thank you for all your help.
5/5
GoogleWe worked with Dammy Ajanaku on the recent purchase of a property. Dammy has been excellent during the last few months. Really responsive to all our queries and questions and very efficient with regards to the whole purchasing process! It was great to receive a very professional service and Dammy has been extremely warm and fun to work with!
3/5
GoogleLouis was great to deal with, very personable and seemed to really care. However, some other members of the team were bullyish. Deal with Louis if you can.
Thanks Natalie for your comments. If you are able to, I would be interested to hear some more of your experiences if you are able to email me in confidence at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager If you are I would love to hear from you
5/5
GoogleHave had a great experience with Acorn. Andrew Castle has helped me find a lovely flat that meets all of mine and my family’s needs. He’s been very involved in the whole process. Brilliant at keeping in contact and answering all of my questions. Couldn’t recommend more!
Thank you for taking the time to provide us with a review of your experience. we are delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
5/5
GoogleLouis was excellent throughout the whole process of our move. Helping wherever he could, I couldn't recommend him highly enough. Cheers!
Thank you Marcos for leaving us a 5* review. We are really happy that you were pleased with the service you received from Louis and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMy partner and I had a fantastic experience working with Andrew and the Acorn group. He was proactive, knowledgeable, and responsive - our first time buying really could not have gone more smoothly. I would strongly recommend the team to anybody looking to buy a property; a professional operation from start to finish. Thank you!PositiveResponsiveness, Professionalism
Thank you Miranda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andrew and his team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJack was excellent and very accommodating with all requests and enquiries. Will definitely be recommending him to friends.PositiveResponsiveness, Professionalism
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI made the mistake of making Acorn my second choice of company to sell my property But as soon as I moved my apartment sale to them it was sold within. 2 weeks. Andrew castle handled all, right through to completion Highly recommended
Thank you Jelena for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat help from Louis made everything quick and easyPositiveResponsiveness, Quality, Professionalism
Thank you Aaron for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louis and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHad a great experience selling my flat with Andrew Castle and Nellie. This ended up being quite a problematic sale for various reasons but Acorn were fantastic at navigating the process from start to finish.
So glad you had a great experience, Neil. Thanks for taking the time to post a great review. Karen Hedges- Acorn Customer Services
5/5
GoogleThe team at Acorn Forest Hill are exceptional, helping with a sale and purchase. They helped me through every step of the process - and quickly found a new buyer when the original one dropped out. Couldn't recommend Louis and the team more highly. Thanks again!
5/5
GoogleI recently purchased a property through Acorn Forest Hill Estate Agents. Louis was my agent and he was fantastic! Always available on the phone and couldn't of been more helpful in getting the property purchased and helping my solicitor with the exchange.
5/5
GoogleI have had an extremely positive experience with Acorn estate agents. Brendan Kennedy was always kind, helpful and easy to contact. He personally made the stressful experience of selling a property more bearable and I cannot thank him enough.
5/5
GoogleI would highly recommend anyone looking to sell to go with Acorn. The team have been clear from start, persistent and great at keeping us informed throughout the process. A league above the other estate agents in the area!
Thank you Catariya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Forest Hill tea, and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe had the best experience with Louis as we had just had a cancellation from a different agency in the area and not only did Louis accommodate our short notice needs but also found our dream home the same day. Job done!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Fab for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louis and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThank you, Louis!.. It was a very good experience to deal with Louis from Acorn, Forest Hill branch. He was very helpful, professional and competent through all my renting process. I wish that every Letting's professional had similar qualities and attitude. Ina
Thank you Ina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louis and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat experience overall with a special shout-out to Christian who was efficient with everything and answered all my questions. Thank you!
5/5
GoogleI will recommend these estate agents for their excellent service; they are honest and professional in their dealings with clients
5/5
GoogleWe bought our flat via them and found Andrew and Nellie professional and very supportive in the communication with the seller.
1/5
GoogleThe team is helpful, but putting a flat on the market and letting it out without checking all the necessary documents and certificates with the landlord beforehand is unprofessional. Sorry for the negative review.
Hi Jozsef. Sorry to read your review and have spoken to the team involved. To be clear we did have all the necessary documentation to let the property but I am afraid there is a dispute between the joint landlord that we were unaware of. We are trying to resolve the issues and will keep in touch with you. If I can help further, please drop me a line. Thanks. Andrew Roberts - customer relations manager (andrew.roberts@acorngroup.co.uk)
5/5
GoogleWe bought through Acorn (Andrew) and thought he and they were fantastic - very responsive, throughout the day and week - honest, sensible, professional and very helpful. Thank you very much!PositiveResponsiveness, Professionalism
Thank you Louise for leaving us a 5* review. We are really happy that you were pleased with the service you received from Andrew and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMy wife and I have been potential buyers for almost 2 years now… Not originally from London, we’ve had to canvas many of its boroughs in order to get a sense of place and home for our growing family. The learning curve has been steep and along the way agents have come and gone, without much of an impression. Last week Danny Grey showed us, what we can finally say -could be our new family home. It’s was very clear at the viewing and from discussions with Danny now that his knowledge and expertise will benefit both seller and buyer. We are very impressed by the service he is able to provide us as a buyer [in a sellers’ market] and we wouldn’t hesitate to put his name forward for recommendations.
5/5
GoogleAndrew from Acorn has been super helpful, patient with me (first time buyer!) and he has helped to move things properly even when solicitors were not doing there job! Thanks again
Thank you Giulia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andrew and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAfter going to many other Agents in the Local Area and being disappointed with the lack of understanding and customer service , I was not expecting much from Acorn. How wrong was I. From the moment I walked into the Forest Hill office ( warm friendly atmosphere) and met the Lettings Negotiator Laura I felt at ease and that my needs were understood and although nobody can wave a magic wand Laura worked tirelessly to find me my perfect home. Thank You
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Acorn's London office has 137 reviews across 1 platform: 137 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Acorn is rated 4.6 out of 5 across all 137 reviews, and 4.6 out of 5 on Google from 137 reviews, checked 9 October 2026.
Acorn, 58 Road, London, London SE23 3HF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.