Acorn London reviews

★★★★★ 5/5

Google

A BIG THANK YOU to Stephanie for supporting us from placing offer till completion. She works with highest resposibility and super professional and kindness. From now on, if I need anything relating to real estate agent I will think of Acorn first of all.PositiveResponsiveness, Quality, Professionalism

The · 27 August 2021

★★★★★ 5/5

Google

Jack Rampling was great in helping us purchase a flat. There were a lot of hurdles that came up during the process, but Jack and the Acorn team did an amazing job of helping us get over them and completing the transaction. Great customer service!PositiveResponsiveness, Professionalism

Lukas · 27 August 2021

★★★★★ 5/5

Google

Nellie and the team have been super helpful, responsive and professional every time I have dealt with them. Best estate agent I’ve dealt with in years!

Kai · 27 March 2025

★★★★★ 5/5

Google

Kereem was great in helping us get a property to rent last minute. He was available all hours of the day and even assisted us when he was off as we had to move within a week. Nothing better than an agent who genuinely cares for the client!

Dominic · 27 August 2020

★★★★★ 5/5

Google

Massive thanks to Noah and his team at acorn.He took us to multiple properties until we found the right one for us I really appreciate the help couldn’t have done it without them. thanks Noah!

Onatop · 27 August 2022

★★★★★ 5/5

Google

Great service and helped me finally get my property sold. Really supportive throughout the process. Special thanks to Nellie.

Harriet · 19 April 2025

★★★★★ 1/5

Google

Disinterested and incompetent. Had water coming through my ceiling. Took several attempts to get their plumber to turn up, then he was useless. We forced him to diagnose the source, he just wanted to leave. Dripping has continued for over a week. They said their contractor had been so the leak wasn’t from their property... Really??? No one has bothered knocking on my place to check. I’ve had to deal with the landlord directly even though they manage it, they’re just not interested. Poor quality service, poor quality attitude, poor quality people.

Jim · 27 August 2022

★★★★★ 5/5

Google

My wife and I were very impressed by the service we received, initially by Andrew and from then on by Steph. She kept us up to date on everything that mattered and was so good at getting back to us if we needed any more information. It made a stressful situation less so. We think the term "going the extra mile" is very apt for the professionalism and courtesy given to us. An excellent estate agency - one we heartily recommend!

Roy · 27 August 2022

★★★★★ 5/5

Google

Highly professional and structured way of operating Special thanks to Mr Nicholas and Mr Noah I was searching for a property for the last two months. I contacted many estate agents. But Acorn is the best. I was so desperate in finding a home. I came to london from India and i dont want to be homeless. Thanks to Mr Nicholas Mr Noah and Acorn for there professional help through out the process. They were always available on phone and they understand my need and move the things so quickly. I will always be gratefull for acorn and those two wonderfull persons. I highly recommend Acorn for letting and sale PROFESSIONAL, TRUST, FRIENDLY Thanks Acorn Akhil chandran

Akhil · 27 August 2022

★★★★★ 5/5

Google

We chose Acorn Forest Hill as we were impressed by Danny's knowledge of the area and passion for his line of work. We thought the estimation of house value met with our own and I believe that Danny and the rest of the team worked hard to realise a sale on our behalf. During the selling process we were kept informed and updated and even on the day of the move, Danny was able and keen to help us when we were delayed (re-Tarmacing our road on move day). I would highly recommend them.

Alex · 28 August 2018

★★★★★ 5/5

Google

Bought a flat through Acorn and Andrew was very friendly and helpful, replying to any questions I had very quickly and making sure I had all the info I needed!

Ellie · 27 August 2022

★★★★★ 5/5

Google

We worked with Jack Rampling in the Forest Hill branch to sell our home. He was really great. Always responsive, considerate and quick at stressful points and overall fab to work with. I highly recommend.PositiveResponsiveness, Quality, Professionalism

Chloe · 27 August 2021

★★★★★ 5/5

Google

Really great service from Acorn on our transaction, helping us through some poor service from our conveyancers and managing the sale impeccably. Particular shout out to Andrew Castle who was great. Couldn’t recommend more highly.PositiveResponsiveness, Quality, Professionalism

Stefan · 27 August 2021

★★★★★ 5/5

Google

I've recently sold my property with Andrew Castle at Acorn Forest Hill, and he's been outstanding throughout. Transparent, helpful, committed, positive and understanding. The process has taken a while for a number of reasons (all beyond our control) but I've always had complete faith in him and felt fully supported. I've had some bad experiences with estate agents in the past, but Andrew's been friendly, positive and highly professional throughout. I'd recommend him readily.PositiveResponsiveness, Quality, Professionalism, Value

Fran · 27 August 2022

★★★★★ 5/5

Google

As is often the case, we had a very frustrating and very lengthy conveyancing process when selling our flat, however the team at Acorn in Forest Hill were great and made sure we eventually got it all sorted. Recommend!

Sarah · 27 August 2020

★★★★★ 5/5

Google

We’ve just sold our property with the help of Andrew at Acorn who has really gone above and beyond expectations and has given us solid advice and reassurance throughout a particularly stressful move in a very uncertain market. Fully recommend the team at Acorn in Forest Hill, you’ll be in very safe hands

Rose · 28 April 2024

★★★★★ 5/5

Google

I recommend Acorn Forest Hill. It was a smooth process with our sale and we were kept updated throughout. They have friendly staff. I mainly dealt with Danny and Louis but when I rang in and they were unavailable, the others answered the phone promptly and were helpful. Danny was our first contact at the company and impressed us with his market knowledge and he has not disappointed with the quick sale of our property.

S · 28 August 2018

★★★★★ 5/5

Google

Working with Andrew and Acorn has been a pleasure. He's been actively involved in the entire process making sure all deadlines are met and that any set backs get resolved as quick as possible. He was always there to support with answering any questions I had and provided regular updates. It was definitely great working with him

Stoyan · 27 August 2023

★★★★★ 5/5

Google

Andrew was in charge of the purchase. Top man, went out his way over and beyond to make sure things are progressing. Can't recommend them highly enough!

Mate · 27 August 2021

★★★★★ 5/5

Google

Had a great experience with our letting agent Louis, very helpful from the get go and always responsive to any questions or issues. Thanks Louis!PositiveResponsiveness, Professionalism

Katia · 27 August 2021

★★★★★ 4/5

Google

Louis Manzi was very helpful and patient with me and showed me really nice places across London. I really recommend Acorn Forest hill :).PositiveQuality, Professionalism, Value

Purple · 27 August 2021

★★★★★ 1/5

Google

We bought a house using their services, unfortunately they were only concerned with taking the money and guaranteeing the rights of the seller ... without any regard for our rights as buyers. The house was delivered dirty and with the floor completely scratched by the seller while taking his stuff out. Acorn feedback was: you should raise a "small claims court". Totally disappointed!

David · 27 August 2022

★★★★★ 1/5

Google

We had a terrible experience dealing with Acorn during our house purchase - it's clear that they represent the seller's needs 100%, with no regard for the buyer. We found Acorn to be unnecessarily aggressive and meddling into matters that our solicitors were already managing perfectly fine. It was so clear that all Acorn cared about was earning its commission asap and they'd do anything to reach that goal. Acorn would only contact us if it was something they wanted - when we had a question, we were often ignored.

Stephanie · 28 August 2017

★★★★★ 5/5

Google

Cain was brilliant to work with! He put so much effort into making sure we found our ideal property. Friendly and professional - many thanks!

Sian · 27 August 2020