Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were looked after by Will and he couldn't have been more friendly and helpful. Answered all our queries about the property and even gave us a lift back to the office so that we could put an offer in promptly! Big thank you
Thomas · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Will. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMy family and I have been fortunate to of shared an extremely warm,friendly and professional service in selling our family home in Peckham with James Clow,Joe and The Team at Acorns,Peckham Branch.
They provided a seamless service on all aspects of the sale of the property whilst going 'above and beyond' giving a high level of care,understanding and kindness ; much appreciated as our property was our late Uncles and had been in the family for three generations so we all shared an emotional attachment to the place.
Great consideration and expertise of the process of probate was demonstrated ongoingly. We were not living at the property and due to living two and a half hours away grateful to entrust the properties keys with the office so they could have full access for viewings/survey etc. We really appreciated them letting in the necessary workmen we sourced to clear and tidy the property at the relevant stages,always overseeing the transformations and giving relevant feedback.
James and Joeto checked the property from time to time as well to make sure all was secure and safe - nothing was too much trouble! Absolute credit to Acorns!
We have shared a truly positive experience with James,Joe and The Team - may they all have continued success and feel our great appreciation for all they achieved fir us and all they kindly did :)
Alli Cummins and the Family
Alli · 14 June 2018
★★★★★ 5/5
GoogleAcorn got everything sorted for me promptly and professionally - a great experience as I moved into my first home on my own. Thanks in particular to Benson for making sure all was ok and I was settled in!PositiveProfessionalism
Laura · 13 June 2021
Agent replied · 12 June 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Benson and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleReally impressed with the level of service from James Hoadley at the Peckham branch. He was quick to answer any request and talked us through every step of the process. Very helpful and friendly plus we love our property.
Edie · 13 June 2021
Agent replied · 12 June 2024
Thank you Edie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had a wonderful experience working with Josh at Acorn in Peckham. He was professional, polite and honest - we hope to work work him more moving forwards. Would highly recommend.PositiveResponsiveness, Professionalism
Abigail · 13 June 2022
Agent replied · 12 June 2024
Thank you Abigail for leaving us a 5* review. We are really happy that you were pleased with the service you received with Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleThe conveyance was a nightmare, Acorn add always 5 -10 years to the length of the lease,then they harass you to exchange even if you are not happy to , George Leney the most arrogant and unprofessional person I ever met , avoid at all costs.
Mark · 14 June 2018
Agent replied · 12 June 2024
I am sorry to hear this Marco. Let me investigate and I will be in direct contact with you. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThanks Josh for your time and showing us around today. You're an absolute diamond.
Terry
Fun · 13 June 2022
★★★★★ 5/5
GoogleJames and George at Peckham Acorn have been fantastic during the purchase of our flat. Above and beyond what I would have expected for an estate agent during the buying process. I would have no hesitation recommending them to anyone.
Jordan · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and George. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe’ve been to several viewings with Harrison White who has always been really helpful and informative. Would definitely recommend.
Fred · 13 June 2023
Agent replied · 12 June 2024
Really glad you had a positive experience. Thanks for reviewing.
★★★★★ 5/5
GoogleLoved being shown around by Josh Ward very efficient and helpful both over the phone and in person called up and viewed a property on the same day!
Ieuan · 13 June 2022
Agent replied · 12 June 2024
Thank you Ieuan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHad a great experience with Josh who was very friendly and accommodating to our needs, making a great effort to find us Tue flat we were looking for
Chris · 13 June 2022
Agent replied · 12 June 2024
Thank you Chris for leaving us a 5* review. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBeen trying to view a property for about 3 days now. Always promised a callback which never comes. I feel sorry for the vendor.
Edit: came back to me now, so all cleared up.
Chris · 13 June 2021
Agent replied · 12 June 2024
Hi Chris. Sorry to hear this. I am afraid I cant identify you on our system from the info given here, so would you be able to call me on 020 8315 6929 or email at andrew.roberts@acorngroup.co.uk and I will investigate. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJames moss was quick to get a buyer and was communicative throughout ...the sale went smoothly
Kym · 13 June 2023
Agent replied · 12 June 2024
Thank you Kym that's great, we really appreciate it. Kind regards - Karen Hedges Acorn Customer Services
★★★★★ 5/5
GoogleJames Hoadley is the best agent i've meet,he help me and my wife to get as into a lovely flat
All the best!!
Andrei · 14 June 2019
★★★★★ 4/5
GoogleNicolas Henderson helped us with our search for a two bed flat in south London. He was always very helpful, friendly and kept in close contact with us throughout our search. Thanks for all your help.
Niamh · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Nicholas but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleWent to Acorn as a recommendation from a friend and I can say they have lived up to my expectations.
I had a very pleasant experience. The process was quick, I felt informed and supported all along. Hats off to James Hoadley from the Peckham Branch and Ashley for their support.
If you are lucky to find the property which suits your needs then you are in very good and capable hands.
Christ · 14 June 2018
★★★★★ 5/5
GoogleWas buying a house sold through Acorn. Harrison, the estate agent on the case, is an absolute star! He made a very challenging process as smooth as possible and was a real backbone to the whole thing. Very grateful and highly recommend!
Anastasia · 16 October 2023
★★★★★ 4/5
GoogleGeorge was very friendly and helpful in the purchase of a 1-bed flat in Peckham. Would recommend and use again.
Tristan · 14 June 2019
★★★★★ 5/5
GoogleAcorn were fantastic. My friend and I rented a house through the Peckham store; it was a great experience. Our letting agent, James, took time to understand what we were looking for and didn't waste my time with properties which didn't meet our requirements (as other letting agents have done in the past). The communication was great and we found the dream property in the end. Highly recommended!
James · 14 June 2019
★★★★★ 5/5
GoogleJosh did a great job for us finding a flat and Acorn provided a great service overall.
Looking forward to closing the deal.
Rory · 13 June 2022
Agent replied · 12 June 2024
Thank you Rory for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJames Hoadley and his colleagues were very efficient and effective in securing a letting of my property. They worked hard to make it work. Very pleased with their service!
Lorraine · 13 June 2021
Agent replied · 12 June 2024
Thank you Lorraine for leaving us a 5* review. We are really happy that you were pleased with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJosh Ward comprehensively and patiently answered all of my questions with succinct and informative explanations. It was a breath of fresh air!
Roman · 13 June 2022
Agent replied · 12 June 2024
Thank you Roman for leaving us a 5* review. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI was helped out by Nicholas at Peckham Acorn, he did a very professional job in explaining to us all the details about the property and helped us a lot in finding the best terms and conditions to suit us. As well as this he came across very friendly which made me feel comfortable and want to make a deal with this company over others !
Mohammed · 14 June 2019
★★★★★ 5/5
Googleexcellent services and prompt responding.
Afro- · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
