Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Joseph · 13 June 2021
Agent replied · 12 June 2024
Dear Joseph. I am sorry to hear about the service you have received and would like to investigate the issues further. Would you be able emaii me please at andrew.roberts@acorngroup.co.uk with the details of your complaint or if easier you can call me on 020 83156929. Thank you. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleRating only, no written review.
Debbie · 13 June 2021
Agent replied · 12 June 2024
Dear Debbie. I am sorry to read your review, although I may already have been in contact with your partner in relation to this. If not, I would be pleased to hear from you as to the circumstances that led you to this rating. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
★★★★★ 5/5
GoogleGreat experience!
Aliona · 13 June 2021
Agent replied · 12 June 2024
Thank you Aliona for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleRating only, no written review.
Emmo · 13 June 2020
Agent replied · 12 June 2024
Hi Emmo..I have not heard from you since my response to your review and I am unable to find ypur details on our system. I am keen to investigate any issues you have had so I hope to hear from you soon. Thanks. Andrew
Hi Emmo..sorry to see your 1* review. Can you tell me what happened please? I would love to help. Perhaps you could drop me an email at Andrew.roberts@acorngroup.co.uk. Thanks. Andrew - Customer Relations Manager
★★★★★ 4/5
GoogleRating only, no written review.
Sylvie · 13 June 2020
Agent replied · 12 June 2024
Thanks for the 4 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Kitty · 13 June 2020
Agent replied · 12 June 2024
Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Gabriel · 13 June 2020
Agent replied · 12 June 2024
Thanks for the 5*s.
★★★★★ 3/5
GoogleRating only, no written review.
Nick · 14 June 2019
Agent replied · 12 June 2024
Hi Nick. Thanks for taking the time to leave us a rating and I would love to know what we could have done to increase the number of stars. If you get a minute, would you be able to email me at andrew.roberts@acorngroup.co.uk ? Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Alf · 14 June 2019
★★★★★ 1/5
GoogleNot for me
Maintenance · 14 June 2019
Agent replied · 12 June 2024
Hi. Sorry to hear this. Could you tell me why please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
★★★★★ 3/5
GoogleRating only, no written review.
Pascal · 14 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.