Trusted Agent profile · London

Acorn London reviews

4.5

★★★★★ Excellent

329 reviews across 1 platform

30-32 Peckham Rye, London, SE15 4JR

Acorn's office in London, at 30-32 Peckham Rye, is rated 4.5 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.5.

Google logo

4.5 / 5

329

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Joseph · 13 June 2021

Agent replied · 12 June 2024

Dear Joseph. I am sorry to hear about the service you have received and would like to investigate the issues further. Would you be able emaii me please at andrew.roberts@acorngroup.co.uk with the details of your complaint or if easier you can call me on 020 83156929. Thank you. Andrew Roberts - Customer Relations Manager

1/5

Google

Rating only, no written review.

Debbie · 13 June 2021

Agent replied · 12 June 2024

Dear Debbie. I am sorry to read your review, although I may already have been in contact with your partner in relation to this. If not, I would be pleased to hear from you as to the circumstances that led you to this rating. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Google

Great experience!

Aliona · 13 June 2021

Agent replied · 12 June 2024

Thank you Aliona for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Rating only, no written review.

Emmo · 13 June 2020

Agent replied · 12 June 2024

Hi Emmo..I have not heard from you since my response to your review and I am unable to find ypur details on our system. I am keen to investigate any issues you have had so I hope to hear from you soon. Thanks. Andrew Hi Emmo..sorry to see your 1* review. Can you tell me what happened please? I would love to help. Perhaps you could drop me an email at Andrew.roberts@acorngroup.co.uk. Thanks. Andrew - Customer Relations Manager

4/5

Google

Rating only, no written review.

Sylvie · 13 June 2020

Agent replied · 12 June 2024

Thanks for the 4 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Kitty · 13 June 2020

Agent replied · 12 June 2024

Brlliant! Thank you so much for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Gabriel · 13 June 2020

Agent replied · 12 June 2024

Thanks for the 5*s.

3/5

Google

Rating only, no written review.

Nick · 14 June 2019

Agent replied · 12 June 2024

Hi Nick. Thanks for taking the time to leave us a rating and I would love to know what we could have done to increase the number of stars. If you get a minute, would you be able to email me at andrew.roberts@acorngroup.co.uk ? Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Alf · 14 June 2019

1/5

Google

Not for me

Maintenance · 14 June 2019

Agent replied · 12 June 2024

Hi. Sorry to hear this. Could you tell me why please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

3/5

Google

Rating only, no written review.

Pascal · 14 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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