Trusted Agent profile · London

Acorn London reviews

4.4

★★★★★ Great

244 reviews across 2 platforms

153 Lewisham High Street, London, SE13 6AA

Acorn's office in London, at 153 Lewisham High Street, is rated 4.4 out of 5 across 244 reviews on two platforms, including 225 Google reviews rated 4.6.

Google logo

4.6 / 5

225

Reviews on Google

This office

Yell logo

1.9 / 5

19

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We contacted Adam in relation to a property search as we were looking for a new rental. Adam was polite, courteous, very knowledgeable about the property market in his area and was able to quickly and correctly, understand our needs. He is also very personable and came across in a truly authentic manner, not some 'wide boy' as some others do. Although we eventually found a property with another agent in a different area, I can highly recommend Adam and the Acorn Team for your property search.

Bob · 13 June 2022

Agent replied · 12 June 2024

Thank you Bob for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Outstanding support from Dammy. The process was longer than expected, with the usual frustrations, but Dammy stayed on top of the case throughout. He relentlessly chased the parties, keeping everyone on track, and brilliantly intermediated ways out of tricky situations. Dammy is always a very pleasant person to work with. I could not have dreamed of a better agent. Thank you!

J · 10 January 2024

Agent replied · 9 January 2025

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Me and my partner's experience with some letting agents wasn't so good ,we almost lost hope but Acorn Estate Agents , words can't describe it. My special thanks goes to KANI HASAN, she is so good at what she does , she made our renting experience stress free. Thank you very much,I appreciate you.

Amarachukwu · 6 December 2025

Agent replied · 27 December 2025

Dear Amarachukwu Obiezekwem We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have recently sold my property through Acorn and it was. really smooth and excellent service. All of the people who I spoke to were very quick to give me information and keep me updated. Also, the whole process was incredibly straightforward and everyone was really helpful. In particular, a huge shout out to Arikson and Brendan who were absolutely superb in their service and for being so kind and responsive. Thankyou so much. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Rosemary · 25 August 2021

Agent replied · 12 June 2024

Thank you Rosemary for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson and Brendan and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team at Acorn Lewisham (in particular Brendan, Franco and Ross) provided an outstanding service! As the house went on the market just before lockdown, the guys were tenacious, resilient and professional when carrying out numerous viewings, ensuring the viewers were provided with masks and gloves before entering the property. Throughout the process and pandemic, the guys remained calm and were very reassuring particularly as I found the process to be disheartening and stressful at times. Franco has done a fantastic job managing the sale process and it has felt seamless.PositiveResponsiveness, Professionalism

Linda · 13 June 2021

Agent replied · 12 June 2024

Thank you Linda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Lewisham team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We chose Acorn because they had a good presence in the local area, with history of selling houses in our street. A very professional service, the all important house description and photographs of the property were fantastic. The process of marketing, listing and photographing the property was extremely easy (thanks Anthony for superb pictures!). As a result, we sold the property within two weeks. To be honest finding a buyer and selling your property STC is the easy bit and just the start of the journey. It's at this point you really begin to realise how professional, knowledgeable and helpful Acorn really are. In particular we would like to thank Arikson who helped us every step of the way to finally completing with our sale. Thank you. Actually finding a buyer for your house is the easy bit. The hard part is the negotiations and being kept informed of the sale process. It's at this point you really begin to realise the importance of a good estate agent.

Andrew · 13 June 2021

Agent replied · 12 June 2024

Thank you Andrew for taking the time to provide us with such a great review of your experience. I am delighted to hear that you were happy with the service you received from Arikson. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A huge thank you to Franco for the outstanding service throughout a very tricky sale of ours. Really refreshing to deal with an estate agent who is responsive, flexible, helpful and always there to support in any way he can to push the sale through. He remained calm throughout and always did his very best to meet all kinds of demands. A big thank you to Ross too who held some of our viewings and for his support. Would absolutely recommend Acorn Lewisham branch to anyone looking to sell / buy.

Bianca · 13 June 2021

Agent replied · 12 June 2024

Thank you Bianca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Franco and Ross. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Such a positive experience selling my flat with Acorn, even in a buyers’ market. They are a quick, responsive and considerate team, especially Adam Priscak who went above and beyond to help me get my flat ready for sale whilst I was living remotely.

Jacqueline · 3 August 2024

Agent replied · 23 October 2024

Jacqueline, thank you for your wonderful feedback! We're thrilled to hear that Adam and the team made your selling experience so positive. Your satisfaction means the world to us, especially in a challenging market. Wishing you all the best in your next chapter!

5/5

Google

Ross form the Lewisham branch was extremely pragmatic and helpful during the purchasing process. The sale was particularly delicate and complicated due to some unfortunate circumstances from the sellers perspective. Ross was in constant communication with the seller and myself and helped navigate a very stressful time for all involved. I will be speaking with Ross when the time comes to buy again.

Ben · 13 June 2023

Agent replied · 12 June 2024

Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ross and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Lewisham Letting team are all very professional, in particular Kani who provides an exceptional service.

John · 29 July 2025

Agent replied · 12 August 2025

Dear John Woodford We greatly appreciate your 5-star review and the time you took to share your experience with Kani and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Just completed the sale of my flat with Acorn after a YEAR! Have to say it's been a trying and frustrating experience with some members of Acorn staff, but there's been one stand out person who's impressed. Arikson was instrumental in chasing and pushing through the sale. Always professional and communicative. This 5 star review is for his phenomenal efforts. Thanks Arikson.

Tuan · 13 June 2023

Agent replied · 12 June 2024

Thank you Tuan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Arikson and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Outstanding support from Dammy. The process was longer than expected, with the usual frustrations, but Dammy stayed on top of the case throughout. He relentlessly chased the parties, keeping everyone on track, and brilliantly intermediated ways out of tricky situations. Dammy is always a very pleasant person to work with. I could not have dreamed of a better agent. Thank you!

Julia · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

5/5

Google

Our agent Jade was incredibly helpful, prompt to reply, and went out of her way to get things done for us with the landlord and getting us access to view and measure at difficult times. We’ve had issues with Acorn as a whole but Jade was faultless.

Natalie · 13 April 2024

Agent replied · 12 June 2024

Hi Natalie, thank you so much for sharing your feedback about your positive experience with our agent Jade. We're thrilled to hear that Jade was able to assist you effectively and efficiently. We appreciate your patience with any issues you may have experienced and value your business.

5/5

Google

The service we received from the Lewisham branch of Acorn on the letting side was excellent. Both Lilia and Jade were very helpful and efficient and I have no hesitation in recommending Acorn if they are arranging the letting of your property. Lilia was kind and helpful, understanding our requirements as our daughter, a new landlord, works abroad and we live some distance away. Lilia was respectful of the property, even removing her shoes on entry and marketed the apartment quickly and attractively. She always responded to any queries in a timely manner and was even good enough to go and remove an unwanted TV for us, as we lived far away. She really did go above and beyond to help us out and to find suitable clients. Jade, too was super helpful in all our dealings with her always responding quickly and efficiently. If either one was unavailable for any reason, the other always responded in a timely and knowledgeable manner . As a team they provided us with an excellent service. We were kept informed at every stage of the proceeding and I can recommend their services.

Rachel · 14 March 2024

5/5

Google

We have just successfully completed the sale of our house through Acorn Lewisham Estate Agents and have been delighted with the service provided. From our first enquiry up to the completion day Acorn have been efficient, diligent, and conscientious. There local knowledge is invaluable. Our house was accurately and realistically valued and a number of potential buyers contacted, resulting in an offer quickly being made and accepted. At all the subsequent stages Acorn were supportive, proactive,and a great help. We would particularly like to thank Ross Read for all his assistance through what is inevitably a fraught process. We would absolutely recommend Acorn Lewisham to anyone looking to buy or sell a property in the Lewisham area.

Adrian · 13 June 2020

Agent replied · 12 June 2024

Thank you Adrian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ross and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Brilliant experience, easily the best estate agent time I've had in a while. We dealt with Mantas, who I would recommend asking for if you're looking to let somewhere. He dealt with me as a person, rather than a number to fill a quota, and found me the right place quickly, within my budget and needs, and didn't try and flaunt me anything that was obviously over my budget. He kept me informed all the way through, and was constantly updating me as to the progress of the application. Overall, a good experience for once from an estate agent.

Matt · 13 June 2020

Agent replied · 12 June 2024

Thank you Matt for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have always avoided agencies when renting home, however, Acorn made the process very easy. Everything was done online which saved us some money that we would have spent on transport getting to their office. I would like to say a massive thank you to Mantas who helped us with everything form A to Z. He answered every single question we had and promptly replied to all the emails. Even after the moving in he still goes out of his way to help us with any query. Could not explain how happy we are with the service received!

Monika · 13 June 2020

Agent replied · 12 June 2024

Thank you Monika for leaving us a 5* review. We are really happy that you were pleased with the service you received from Mantas and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I’ve just completed on a sale last Friday, thanks to Franco and Dammy! Despite not an easy market - the sale went relatively smooth. Good communication, realistic expectations and professionalism. I would recommend using Acorn Services if you ever need to buy/sell property in Lewisham. Thank you!

Ira · 14 March 2024

Agent replied · 12 June 2024

Ira, thank you for sharing your positive experience with Franco and Dammy at Acorn Services! We're thrilled to hear that they provided you with good communication, realistic expectations, and professionalism throughout the sale process.

1/5

Google

one of the worst unprofessional Agents. They made us stay in a hotel for 2 days on our expenses, didint even clean the property until 8 pm. we were supposed to check in that morning though. didnt even feel sorry. making excuses. Complete crap team.

Harsh · 24 December 2025

Agent replied · 14 January 2026

Good afternoon Harsh, I am sorry to read your review, my team always strive to provide the best possible service to all of our clients. Can you please email me the property address you have moved into so that I can look into this for you - jake.blackman@acorngroup.co.uk. Best Wishes, Jake Blackman Acorn

5/5

Google

I recently purchased a property through Acorn Estate Agents in Lewisham, and while the whole team are great, I would like to single out Max Smith for praise. Max is knowledgeable and efficient in his work but what makes stand out from the crowd is the way he always fights for you and what is in your best interest. Five stars.

Richard · 13 December 2024

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Highly recommend Acorn for selling your property. Arikson Franco was absolutely fantastic at getting a lot of quality viewings - people who were genuinely interested in the property and who could put decent offers. They are definitely ahead of their competitors in the market with the quality of delivering what they promise. They are the best in South East I just can't recommend them enough. Arikson Franco is an absolute Super Star 🌟 Thank you so much for all your help and efforts for getting this across the line.

Elina · 14 January 2024

5/5

Google

I can't praise Arikson and his team highly enough. From the first visit to value the property right up until the sale I have been fully kept up to date with all developments and given great advice on how to deal with any hurdles that arose. I wouldn't hesitate to recommend Acorn Lewisham.

Stella · 13 June 2023

Agent replied · 12 June 2024

That's fabulous, thank you Stella for posting such a great review, I will pass on to Arikson and the Team. Kind regards Karen Hedges-Acorn Customer Services

5/5

Google

We had a brilliant and smooth experience using Acorn. Arikson in particular, was very pro-active and contacted us immediately regarding a property that met our requirement that just came on to the market. Arikson kept the transaction going along at speed, as we attempted to make the stamp duty deadline in record time. We achieved this, and we thoroughly recommend Acorn and Arikson.

Tom · 13 June 2022

Agent replied · 12 June 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We chose Acorn to sell our property in Lewisham. The Lewisham branch have a thorough knowledge of the local area and housing market and managed to secure a good price for our property. The staff are professional, courteous, responsive and supportive. Special thanks to Arikson, Brendan, Ross and Paige. I would highly recommend Acorn Lewisham to prospective vendors.PositiveResponsiveness, Quality, Professionalism, Value

Cat · 25 August 2022

Agent replied · 12 June 2024

Thank you Catherine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Lewisham team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 244 reviews across two platforms: 225 on Google, 19 on Yell.

What is Acorn London's rating?

Acorn London is rated 4.4 out of 5 across all 244 reviews, and 4.6 out of 5 on Google from 225 reviews.

Where is Acorn's London office?

Acorn London, 153 Lewisham High Street, London, SE13 6AA.

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