5/5
They sold our house within a week & a very professional service throughout . Thanks Guys !
Agent replied · 1 October 2023
Hey Thanks Clive, hope you’re loving your new home & living the dream.

Trusted Agent profile · London
★★★★★
249 reviews across 1 platform
511 Abbey Road, London, SE2 9HA
Able Estates's office in London, at 511 Abbey Road, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Able Estates South East London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Able Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
They sold our house within a week & a very professional service throughout . Thanks Guys !
Hey Thanks Clive, hope you’re loving your new home & living the dream.
5/5
Thank you very much. Able Estates Abbey Wood,With your Help,Proper advice and important time, I completed my house process easily, Me and my family are very thankful to you Specially Maria and your all team I will recommend my other friends to work with your Able EstatesThank you.
Hi guys, it really was our pleasure. Thanks for the kind review. Hope alls working out well for you in your new family home.
5/5
The Able Estates Team were very efficient throughout the whole process. They went above and beyond to make sure the right house was found. They went out of their way to make an effort where other Estate Agents have fallen short. I would recommend them and want to use them again
Thanks Jack, very kind of you.
5/5
They say that buying and selling a new home is stressful, but this was not the case with the great service from the 'Sales Team at Able Estates'. They could not help us enough with our move, always gave us valuable time for all of our questions and kept us informed during the whole process. Thank you again Sales, we will most certainly come back to you on the next move!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Lisa, it’s always a pleasure to see you, pop in any time when you’re next in the area. Glad the move went so well.
4/5
Sale was handled professionally with no fuss.
Hi Gary, thank you for writing us a review. We are pleased you appreciated the service.
5/5
Dealing with Able Estate has been amazing, they always exceed my expectations. When it's time to buy or renting out property Able is my number 1 Estate Agent.
Hey Thank you Julius. It’s always a pleasure !
5/5
Absolute pleasure to deal with! Purchase during a covid period was done very easy without hassle thanks to Ian and Peter. Updated every time, and would be more than happy to purchase again. Thanks!
Hey thanks Klajdi, looking forward to handing you the keys !
5/5
I approached Able Estate after being disappointed by another estate agent. Able Estates really delivered everything they had promised. My house was on the market for only a week and I had about many offers. This was because of the way they advertised and introduced the property to potential buyers. I have to say that I was really impressed! They are honest, confident and most of all they kept me updated at each step of the sales. "Thank you" is too small for the work, attention and professionalism given. I will recommend them to all my friends.PositiveProfessionalism
Hi Pierres, thank you so much for taking the time to write us such a glowing review - we really do appreciate it. We are very pleased how quick your sale went through and happy to have achieved you more than you expected. Best wishes From all of us at Able Estates
5/5
Dealing with Able Estates is so, so easy. They are professional to the core and their work ethic is greatly valued. Whilst they work as a great team, I have to commend the support and assistance given by Ian Palmer and Sue Emmott - both have been amazing. I strongly recommend to anyone out there who is considering selling, buying or letting a property to use Able Estates - you will not be disappointed. They are definitely deserve their five star rating.PositiveResponsiveness, Quality, Professionalism, Value
Hi Peter, congratulations on exchanging on Christmas Eve - that’s unheard of ! I agree, Ian and Sue are brilliant, thank you so much for telling the world ! I don’t know what we’d do without them, they are both true assets to Able Estates. Thanks again and see you soon, all the best for 2021.
5/5
From the moment we invited Ian to value our property to the day the sale completed he was so reassuring and confident , assuring us that we could achieve a sale and at the price we were asking. We gave him the keys and voilà … job done!! I had one or two queries which Sue efficiently dealt with , and a phone conversation with Peter also smoothly handled. The team at Able Estates were in my opinion very helpful and approachable about any detail. Speak as you find but my experience was first class.PositiveResponsiveness, Professionalism, Value
Wow thanks Janet, that was really kind of you, Very much appreciated.
5/5
I used Able Estates to sell my property and they delivered a brilliant service. Ian knows the area so well and is able to answer any and all questions from potential buyers. The team communicate well with each other, so it doesn’t matter who picks up the phone, they can deal with your query. They’ve quickly adapted to the changes necessary due to covid eg video walk throughs. They organised viewings in a way that was convenient for me, which was especially important since I’m working from home and have two young children. They also worked hard to get everyone in the chain to make progress and I don’t think we would have exchanged anytime soon without them. They have exceptional customer service and are generally just a lovely group of people.
Hi Clare , thanks so much for the review. Hope Christmas went well in your new home. Happy new year.
5/5
I would like to inform you that I had sold my property Via Able Estates and can confirm that they were extremely professional, helpful and understanding of our requirements. The company has professional outlook when it comes to understanding a customers. Fully recommend the services of Able Estates. N Patel.
Hi Mr Patel, it was our pleasure to help you with your move. Thankyou for your kind words and all the best in your new home. Keep in touch.
5/5
We have no hesitation in recommending Able Estates. We let a property through them for nine years and found the management team very supportive and helpful. They have also just sold a property for us very successfully. They offer a brilliant service and are a delight to deal with. We will certainly use them again.
Hi Mark and Marilyn, thank you so much for taking the time to write us such a kind review. We really appreciate you using Able Estates and look forward to helping you again in the future. Take Care. The Able Team.
1/5
Not at all helpful or friendly. Dont return calls. Not willing to go the extra mile to potentially sell a house. Very frustrating to call their office and speak to them. Disappointing this particular house is on the market with them as there are more proactive and friendly agents out there, they just seem lazy and old fashioned.
Dear Ms Aslan, Sorry for you felt the need to write us such a poor review without even contacting us first to discuss. I have looked on our system and can not find any record of your details. I therefor wonder whether you are referring to the correct estate agent. You’ll notice from all our other reviews that your experience was not typical of our clients who also took the time to write a review. We are a hardworking, honest and friendly independent agent. A poor review can be very detrimental to our business, but if you experience is a true reflection of your contact with Able estates then it would be more beneficial for all that you contact either myself or my partner Paul Servis directly so we may find out what went wrong and how we can amend the situation for you and potentially others. Hope to hear from you. Regards Peter Jones.
5/5
I had an excellent experience buying from Able Estate. Ian Palmer and Sue Emmott have been awesome, helpful, professional and always quick to respond to my emails. I would highly recommend Ian and his team to anyone looking to buy or sell their home. Many thanks to the entire team.PositiveProfessionalism, Value
5/5
Cannot recommend Able Estates highly enough. Superb and friendly service all the way through the selling process. They are a lovely team for whom nothing is too much trouble. It was so reassuring to know we could just pick up the phone or pop in if we had a question or needed advice. Many thanks for all your help and support.
Hey Mr&Mrs James, thanks so much for your kind words. Getting you moved was our pleasure. Best wishes for you both in your new home 👍 …
1/5
I called the agency to inquire about a one bedroom flat. The lady who answered the phone was absolutely arrogant and I even doubt that she took my details 👍 I'm a foreign professional working in London and sadly, I believe the moment she realized that through my accent, she decided she'll not take my query serious and forward. …
Hi Agnes, my name is Peter Jones I am a director at Able Estates. You left your review on our sales department site but the day in question we did not have any female staff in the office. I’d therefor like the opportunity to discuss with you your experience & I hope you are open minded to allow me the chance to investigate the matter further. Please call me 02083062020, or email Peter.jones@ableestates.com
5/5
I used Able Estates both for rental of my property and for it's sale. It was good to deal with local people who know the area and the market and when we lost our purchaser Able were very pro-active in organising viewings and the subsequent sale went through smoothly
5/5
I’m a recent buyer; Maria was a super Sales Progressor; easy to reach out to and quick to respond, helped explain a few things I didn’t understand as a FTB. I also got a few vouchers when I collected the keys which really helps, thanks.
5/5
I highly recommend Able, Abbey Wood. My experience dealing with this team was excellent. Everybody was polite and helpful, especially Eddie. My house was sold in record time! Thank you all.
Hi Jarai, Many thanks for the great review and we wish you all the best in the future.
5/5
We bought our first property with Able Estates, and I was thankfully for their support throughout the whole process. They were on hand with advice at anytime, as well as, playing the middleman between both solicitors. Their service and communication was fantastic and really helped put me and my partner at ease. Edward, our agent, his support communication and knowledge was second to none and we just can't thank him enough for going above and beyond our expectations and helping to make our dreams come true!
Thank you so much for your kind words. Edward is a real asset to Able Estates, it's always great to hear such positive feedback about him. I'm glad your buying experience was such a smooth one. Best of luck in your new home and welcome to Abbey Wood.
5/5
Maria was fantastic, very helpful and extremely patient when I needed help liaising with my solicitor.
Hey thanks Ray.
5/5
Able Estates and in particular Peter, were brilliant. Great advice and support. Sold our property in just four weeks. Everything when extremely smooth. Definately recommend them to anyone.
Hi Paul, nice to hear from you. Glad it all worked out well for you guys and we wish you all the very best in your new home. Thankyou.
5/5
Buying a small maisonette with a brilliant supports from Ian and Peter. Friendly and professional services. Thank you Ian & Peter.
Hey nice one Bao, thank you so much and welcome to Thamesmead
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Able Estates, London won Trusted Agent.
Tell us what you need and we'll put you in touch. Able Estates South East London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.