Trusted Agent profile

Able Estates South East London reviews

★★★★★ Excellent

249 reviews across 1 platform

511 Abbey Road, London SE2 9HA

Able Estates's London office at 511 Abbey Road is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

249

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Able Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Able Estate is a reliable and best Estate agent who will go that extra mile to make sure everything works for you. From the first day we were shown a house to finish, they stood by us and are always available to let you know the true state of things. We were first time buyers with no idea of the mortgage market. They introduced us to a financial broker and solicitors who were geniuses in the mortgage market. Everything went smoothly and fast. We can't thank you enough. Great Team.

Fidel · 15 January 2026

Agent replied · 15 April 2026

Ola Fidel, Thanks so much for the review, very kind of you. You've bought a beautiful home, we hope you enjoy living there. If you need us, you know where we are.

5/5

Google

We had a really great experience with Able Estates during the whole process of buying our home. The team was very professional, helpful and always available when we had questions. A special thank you to María and Peter, who were incredibly kind, patient and supportive throughout the entire process. Buying a home can be stressful, but they made everything much easier for us and kept us informed every step of the way. We truly appreciate all their help and would definitely recommend Able Estates to anyone looking for a reliable and supportive estate agent.

Marielys · 15 March 2026

Agent replied · 15 April 2026

Hi Marielys, Wow, your purchase was one of the quickest we've had for a very long time - well done. Thank you so much for the kind review & welcome to the area. If ever you need any advise please feel free to pop in and see us.

5/5

Google

Thank you so much to Peter Jones and the team at Able Estates in Abbeywood. They were all very professional and exceptionally helpful and supportive through a very stressful period as I was selling and buying a property which had various …

Melissa · 15 October 2025

Agent replied · 29 December 2025

Hey Melissa, After helping you find your home 30 years ago ( sorry, I'm showing our ages ), it honestly was a privilege and a pleasure to assist you sell and move onto to … More

5/5

Google

Excellent team and outstanding service. Paul was super helpful, professional, and made the whole process easy. Very happy overall and would 100% recommend.

Abubakr · 15 February 2026

Agent replied · 15 April 2026

Hi Abu, Thanks so much for the review - always our pleasure.

4/5

Google

Initially I didn’t like the negotiation strategy, but we’re really satisfied with the service later. Thanks to Maria & the whole team for their smooth communication & prompt responses. Overall we’re more than happy.

Santosh · 30 October 2025

Agent replied · 29 December 2025

Hi Santosh, Thanks so much for the review, we really appreciate it. Welcome to SE28.

5/5

Google

I got in touch with Able Estates after another agency performed very poorly. Met Ian on a Thursday. The house was on the market on the Saturday and the following weekend I had 4 people to visit, 2 put offers in and we accepted one at full asking - a dream estate agent. Kevin (our sales agent) and Maria (sales process were just INCREDIBLE. They know what they are doing.Thanks sooo much and I do hope you keep up the excellent work as for me it was perfect performance.

Maria · 30 October 2025

Agent replied · 29 December 2025

Ola Maria, thanks very much for your kind words, Kevin, Ian and Maria are especially delighted ! Enjoy Spain and try not to miss the UK weather !

5/5

Google

From start to finish, able estates were amazing. They made the process really easy, great communication and just really wonderful people who helped us buy our first home. Ian and Kevin were real gems. We had a really bad experience with a previous estate agents and Able Estates was a dream throughout this entire process. We cannot thank you enough. 100% recommend this estate agents!

Silvia · 28 June 2024

Agent replied · 27 August 2024

Thanks very much for your kind words, it means a lot to the whole team. Welcome to Northumberland Heath.

5/5

Google

We recently chose to sell our house via Able Estates. As it was our first time selling a property we did lots of research and interviewed lots of agents before choosing, and Able really stood out for their passion, planning and local knowledge. Ian and the team were approachable and kept us continually updated, and it spoke volumes to us that you could call or drop into the office and everyone there knew exactly what was going on. A lovely team that did a really good, professional job.

Will · 6 June 2023

Agent replied · 6 July 2023

Hey Will, great to hear from you. Hope everything’s working out well in your new home for you guys. Thanks ever so much for the review, it really was our pleasure. We really appreciate your kind words. All the best from all at Ables.

5/5

Google

We recently sold our leasehold flat through Able Estates, and we couldn't have been more pleased with their services. After a terrible experience with one of the big chain estate agents in the area, we were apprehensive about relisting. Peter and the team put any worries we had to rest. They were highly professional and efficient throughout the entire process, and they kept us informed every step of the way. What impressed us was how Peter handled issues that arose when potential buyers discovered building issues within our council-managed block. After that, our sale became significantly more complicated and took much longer than anticipated. When we eventually found a new buyer, Peter negotiated a fair price for our flat, despite the building issues outside our control. Thanks to their efforts, the sale was smooth, and we were happy with our selling price. I highly recommend Able Estates to anyone looking to sell their property. Their local expertise, communication, and attention to detail set them apart from the other big chain estate agents. Thank you so much, to Peter and the rest of the team, for all your hard work!

Yusuf · 3 May 2023

Agent replied · 31 May 2023

Hey guys, thanks so much for taking the time to write such kind words. We really appreciate it. Glad everything worked out for you and you’re now enjoying your new home. Best wishes and you know where we are should you need us.

5/5

Google

We sold a concrete house in south Thamesmead through Able Estates. We were initially going to go with a bigger chain estate agent but their correspondence with us showed a lack of joined up thinking and made it seem like we would encounter needless delays. Able were friendly and professional throughout the process and we were ultimately really glad that we changed our decision. We were given a realistic sale price to work with and did achieve that price in the end. There were some road bumps along the way as buyers pulled out twice but Able were fantastic at quickly relisting and arranging further viewings for us. They brought a good number of people to view with little delay and kept disruption to use to a minimum. Their marketing was good with a comprehensive video, and they were open to making adjustments to the sales description when we asked. They have a good number of interested parties they were able to contact quickly each time the property came up and they kept us well informed throughout. All the staff worked well together, passing messages between themselves, and always coming back to us promptly when we needed something. I thoroughly recommend their service to anyone in their catchment area needing an estate agent.

Max · 1 May 2023

Agent replied · 31 May 2023

Hi Max, Thankyou so much for taking the time to write such a detailed review. We really appreciate it. Glad you had such a positive experience. All the best Able Estates

5/5

Google

Sale was very quick and managed well from the start, all staff and dealings with branch were addressed professionally and promptly. Kevin was always the calming factor throughout a stressful situation and was always my go to person, he was the best. For one reason or another the whole process took 9 months but Able were there throughout the whole thing with weekly internal updates and with keeping me informed and up to date. They were GREAT! Thank you Able Estates.

Gillian · 1 May 2023

Agent replied · 31 May 2023

Thank you so much for your review , we really appreciate it. Kevin is in a class of his own and we are proud to have him as a valued member of the team. Enjoy your new home.

5/5

Google

We just bought our first house in Abbey Wood through Able Estates. The whole team, but particularly Ian, made the entire process so much easier than it would have been otherwise. Ian made sure we were kept up to date throughout the entire sale, from putting in our offer to the very end - including helping both us and the seller's push through any delays in the conveyancing. When the Royal Mail strikes delayed exchange and nearly scuppered us being able to move in in good time before Christmas, Ian drove a copy of the contract to the conveyancers over an hour away and hand-delivered it to make sure that everything went ahead smoothly! The entire team really went above and beyond and we can't wait to move in this week and have Ian and the Able Estates team as our neighbours!

Alex · 1 January 2023

Agent replied · 31 May 2023

Wow Alex thanks for such a glowing review. What would we all do without Ian, we are very proud to have him on board. Welcome to Abbey Wood, if you need anything - you know where we are. Thank you

5/5

Google

I purchased my first home from them and was looked after by Sue and Maria. When you are new to the process it can be very stressful and overwhelming. However, Sue and Maria made everything super easier to understand, they even went as far as reminding me about the basics of registering with the council and signing up with suppliers for water, gas and electricity. As a first time home owner, these things might slip your mind, so I was grateful for that. They are quick to reply to your emails, they will make time to speak to you on the phone, so you will never feel alone or confused about anything in the process. On completion day, we were greeted with warm smiles and congratulations from everyone in the sales office. I forgot to get the names of the other two gentlemen present, but we felt right at home as if we have been friends for ages. We were presented with a gift box that included discount vouchers for typical home furnishings, and a few snacks and home essentials. I think this was a wonderful surprise and gave me goosebumps. I could not stop smiling. I would fully recommend going to this team, and checking out their portfolio. You will not be disappointed. I know I wasn't. For this I give them 5/5 stars.

Rox · 31 May 2022

Agent replied · 31 May 2023

Wow Roxanne, such a kind words thank you so much we all appreciate you taking the time to give us a review, especially Sue and Maria ! Welcome to the neighbourhood, feel free to pop into see us any time got a cup of tea and let us know how you are getting on.

5/5

Google

I'd like to thank Ian, Peter and Sue for their continued professionalism in helping us sell our property. Not only were they efficient, knowledgeable and genuine in the information and guidance they provided, they are also one of the most friendly agents I know. Nothing was too much to ask of them (things got resolved very quickly as they were always on the ball) and it was always such a pleasure to talk to them on the phone (my panicked phone calls were always met with reassurance and a lot of humour which I was very grateful for!). We will definitely recommend Able Estate to friends and family. Thanks again for everything you've done :)

Yunny · 31 May 2022

Agent replied · 31 May 2023

Thankyou.

5/5

Google

We had purchase our first property from Able estate agent and have a great experience throughout the process. Maria, Ian and Paul are very supportive helpful and efficient during the entire process. Hats off to Maria who has gone extra miles chasing up both parties countless time. Shout out to Paul for being brilliant MD. I’m so pleased with the service I’ve received and the final outcome. Well done Team! Keep up the good work!

Prameshwar · 31 May 2022

Agent replied · 31 May 2023

Thank you Prameshwar, that was very kind of you. We hope you enjoy your new home and if you need anything you know where we are.

5/5

Google

I just completed on the sale of my flat using Able Estates and I must say it was my absolute pleasure dealing with Ian, Peter and Sue. Ian was my rock throughout the entire process. He worked tirelessly in the background to keep the sale moving forward to completion. He was always at the other end of the phone when I needed reassurance or assistance. I highly recommend Able Estates and would use them again in a heartbeat.PositiveResponsiveness, Quality, Professionalism, Value

Pat · 28 August 2021

Agent replied · 6 July 2023

Pat it was our pleasure, Thankyou very much for the wonderful review. Ian was very chuffed with you kind words - you made his day. Thanks again

5/5

Google

I'd like to thank Ian, Peter and Sue for their continued professionalism in helping us sell our property. Not only were they efficient, knowledgeable and genuine in the information and guidance they provided, they are also one of the most friendly agents I know. Nothing was too much to ask of them (things got resolved very quickly as they were always on the ball) and it was always such a pleasure to talk to them on the phone (my panicked phone calls were always met with reassurance and a lot of humour which I was very grateful for!). We will definitely recommend Able Estate to friends and family. Thanks again for everything you've done :)PositiveResponsiveness, Professionalism

Y · 28 August 2021

Agent replied · 27 August 2024

Thankyou.

5/5

Google

Thank you to Maria, Ian and Kevin for all your help and support for the purchase of my first home!! Maria was very helpful in pushing things along and updating me throughout. All my questions were answered promptly and felt contained throughout the process. Thank you all very much!

Jessica · 15 May 2024

Agent replied · 10 January 2025

Hey thanks Jess, welcome to the area 👍 …

5/5

Google

Thank you to Maria, Ian and Kevin for all your help and support for the purchase of my first home!! Maria was very helpful in pushing things along and updating me throughout. All my questions were answered promptly and felt contained throughout the process. Thank you all very much!

Jess · 29 April 2024

Agent replied · 27 August 2024

Hey thanks Jess, welcome to the area 👍 …

5/5

Google

Would like to say big thank you to able state agency and specially big thank you to Maria She is really professional knows her job very well and always available,reachable to her customers. Great experience really exciting journey. Great result thank you so much. Wish you all the best for able state and Maria. Really highly recommend them. Thank you one more time ☺️

Nasiba · 1 May 2023

Agent replied · 31 May 2023

Hi Nasiba, thanks so much for the kind review, we very much look forward to welcoming you to the area.

5/5

Google

Had the pleasure of having Able Estates assist with myself and my partner buying our first home, and they were incredible! The team really took their time to answer any of our questions and supported us through the entire process. A very special thanks to Maria, who was absolutely amazing!

Amy · 30 March 2024

Agent replied · 27 August 2024

Good morning Amy, thank you very much for taking the time to write us such a glowing review. We so pleased you had a such a great experience buying your first home through Able Estates. And thank you for mentioning Maria, we really are lucky to have her on our team - she is brilliant ! Welcome to Belvedere, we hope you’re going to love it.

5/5

Google

Able have been hugely supportive throughout. We were unsure about putting our flat on the market after meeting several agents, but Ian, Maria and the team were amazing throughout and really gave a personal touch. Even when our first sale fell through, they didn't let us give up and quickly got another buyer. Thank you!

Matt · 17 September 2023

Agent replied · 1 October 2023

Ahh fantastic , thanks so much guys. All our best for the future.

5/5

Google

Just had the best service from Charinna, her communications and pro active attitude are first class. As soon as she took on the task of finding new tenants she phoned and gave (good) advice on the rent, not once did I have to ring her to find out what was going on, she always rang me. Viewings were set up and started so quickly and a new tenant found. Great service Able, I’d definitely recommend them to anyone. 👍

Mark · 6 July 2020

Agent replied · 6 July 2023

Hi Mark, Many thanks for the kind words. We aim to provide the best service to all of our Landlords, and it is always very nice to receive positive feedback. I hope you have a lovely Christmas and I will look forward to meeting you in the New Year. Kind Regards, Charinna Livings Lettings Negotiator.

5/5

Google

Excellent experience with Able on my most recent Buy to Let and they also helped with some residential options. They are upfront, honest and they helped to communicate all requirements to and from the vendor/solicitors efficiently and effectively. Its clear that the team at Able Estates (particularly Ian Palmer) are experienced agents from how knowledgeable they are in all aspects of process. I endeavour to use them again and recommend whole heartedly.PositiveResponsiveness, Quality, Professionalism

Sagar · 28 August 2021

Agent replied · 6 July 2023

Hi Sagar, thank you very much for taking the time to write us a great review. It was a pleasure to help and we hope we can continue to assist further Keep in touch.

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Questions about Able Estates South East London

How many reviews does Able Estates South East London have?

Able Estates's London office has 249 reviews across 1 platform: 249 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Able Estates South East London's rating?

Able Estates South East London is rated 4.8 out of 5 across all 249 reviews, and 4.8 out of 5 on Google from 249 reviews, checked 9 October 2026.

Has Able Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Able Estates, London won Trusted Agent.

Where is Able Estates's London office?

Able Estates South East London, 511 Abbey Road, London SE2 9HA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.