5/5
Very helpful in the entire experience and process, thank you so much Lucy!

Trusted Agent profile · London Bridge · London
Verified
★★★★★
333 reviews across 1 platform
164 Tower Bridge Road, London Bridge, London, SE1 3FG
Garrett Whitelock's office in London Bridge, London, at 164 Tower Bridge Road, is rated 4.9 out of 5 across 333 reviews on 1 platform, including 333 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
At Garrett Whitelock we enjoy being part of your local life. Between them the directors have been in SE1 for a combined 20 years and are proud to own a business here. It’s why we are happy to answer any questions you might have on how best to sell or rent your property or to help out if you’re new to the area and simply need some advice. As we continue to reinvest in a community that has given us so much we look to use local suppliers where we can and are visible at festivals and other events. We further our role as responsible citizens by giving a percentage of our fees every month to a local charity as voted for by our clients. Ultimately we’re providing a service to SE1 residents and property owners. Our offices are located in renovated buildings with a historical flavour (they were at one time a print works warehouse) and we’ve designed them to be as pleasant and welcoming as possible, with the exposed brickwork and contemporary finish a reminder of the history of SE1 as well as its modern life. If you need some excellent property advice or are looking to let, rent, sell or buy either visit or call us now on 020 7407 4586
The Trusted Agent 2026 results for Garrett Whitelock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London Bridge office, from every platform, shown as written. First names only.
5/5
Very helpful in the entire experience and process, thank you so much Lucy!
5/5
The best two guys and agents you find. I've dealt with Ben and Lee for more than three years now and found them a pleasure to work with and a thoroughly professional, competent service. Ben helped me find my Bermondsey apartment and provided all the required help to ease the purchase process. When it came time for me to sell some years later they were the only agent I turned to. We worked closely to determine the right sales approach, found a great buyer and professionally executed, successful sale. Ben and Lee also helped my wife and I find a rental flat while we transition to our new home. I can't say enough good things about them and recommend them to anyone looking for the right direction in the SE property market.
5/5
We hired GW to let a property for us. They also advised us on its purchase prior to letting and answered all our questions patiently. Ben provided us with an outstanding and attentive service and was willing to go the extra mile. He is personable, knowledgeable about all aspects of property sale, purchase and letting and his business is at the cutting edge of technology, so you needn't fear that your property won't get the best possible airing on all media streams. I could not recommend Ben and Garrett Whitelock more highly
5/5
Incredible and thorough experience! We worked with this agency upon relocating to London from Canada. We anticipated the transition and hunt for our first flat to be overwhelming, but Lucy H and the team made it a seamless and quick process. We were able to secure a beautiful place that perfectly aligned with our wish list in a matter of days! Endless good things to say about this agency and Lucy in particular. Highly recommend.
5/5
Always a pleasure working with Harry and the team - they are responsive and proactive to help make the conveyancing process as smooth as possible.
5/5
I've had my London property managed by Garrett Whitelock for many years and always found the team to be responsive and effective. They have tried to gain the best outcome for me when dealing with other flats or the building, and been fair in issues with the tenants. I can highly recommend them.
Thank you so much for your kind review. We value your business greatly.
5/5
Garret Whitelock has to be one of the best estate agents in London! Our apartment is under the care of Kerri, and she's fantastic. She ensures communication is swift, and all maintenance and inspections are scheduled promptly. Moreover, all repairs are consistently performed by highly skilled professionals. We're truly grateful for making our rental experience so enjoyable!
Hi Auguste, thank you for your kind words. It means a lot to us all here at Garrett Whitelock to read you are so happy with our service.
5/5
Garrett Whitelock have looked after the rental of my London Property near Shad Thames for a number of years now. I can 100% recommend this agent for great efficiency and friendly service, Had used two agents before in London, but prefer an agent where I deal with the same team, they are always available to help and have made the end of current tenancy change very swift with no problems. Jonathan
Thank you Jonathan for your kind words. I have passed these onto everyone at Garrett Whitelock
5/5
Garrett Whitelock, specifically Kerri and Lucy have been great! The flat has been a great place to live, any repairs have been adress extermely fast and they have a great relationship with there contractors too, all the team seem very happy. Out of all the landlords and agencys ive had renting Garrett id happily place on top.
Hi Finn, thank you for taking time to leave us a good review. Glad to hear you are enjoying the property.
5/5
We have as a family used Garrett Whitlock as both a letting and sales agent. They have been excellent in both capacities, I would not hesitate to recommend them.
5/5
Our experience with Garrett Whitelock and Harry was excellent from start to finish, everything extremely professional and diligent.
Thank you Joseph for your kinds words. I have passed these onto Harry and he is pleased to hear your positive review
5/5
We had an absolutely fantastic experience working with Lucy at Garett Whitelock. She understood our requirements perfectly and found us our dream place. Lucy, Harry and the whole team are a credit to their profession and we have no hesitation in recommending them to anyone looking to rent/buy.
Thank you Krupa for your 5* review. It means a lot to us.
5/5
Brilliant local agents, who are very straightforward, honest, with no froth or filler. Trustworthy with tenancy management, and really a pleasure to work with. Extremely competitively priced for an outstanding service. And always available to answer and questions and explain processes, with attention and kindness. Can't recommend highly enough! Thank you to Ben, Harry and Kerri.
5/5
Hands down, it's the best agency I got to rent from in London. I don't know if I can ever go back to other agents. Over the years, we have interacted with a few people from the agency regarding renewals, issues, and changes to the contract. And they have always been prompt, professional, and stellar.
Thank you for your positive review
5/5
Excellent service by a great team! Harry who showed us our new place was really nice, pleasant and honest. Made everything super easy and straight forward. The whole process was easy and smooth and Kerri, our property manager, as well as the rest of the GW team are super helpful and show a genuine interest for the tenant's experience. Highly recommended!
Many thanks for leaving a review. I shall pass your comments onto Harry and the team.
5/5
Diego was extremely helpful and professional. He guided us through the entire process and answered any questions we had. Can only recommend.
Hi Alba. Thank you very much for your positive feedback. I have passed this onto Diego and he is extremely happy you found his service helpful.
5/5
They are by far the most efficient agent I have ever dealt with. Kerri looks after my property and she always (pleasantly) surprises me with the speed and efficiency when she sorts things out. all the staff members there are very friendly and pays personal attention to both landlords and the tenants. I only wish my kids who are renting in other areas have agents like Garrett Whitelock. Highly recommended!
Hi Heejeong. Thank you very much for the positive review. It means so much to hear you are so happy with our service.
5/5
Have had nothing but positive experiences dealing with Lee and the team at GW. Would definitely recommend.
Thank you Bhav for such a nice review.
5/5
To whom it may concern I am thoroughly chuffed to have found the Garrett & Whitelock Estate Agency. They have been affable, conscientious and professional throughout. They guided us ever so carefully and patiently through the gauntlet that every first time seller must negotiate and made Hurculean efforts to succeed with the first attempt, though it had to be aborted due to unavoidable difficulties. They were then very helpful and professional in organising the flat rental for awhile until it was time to try for another sale at which time they helped to find to find a cash buyer who sailed through to completion. Though our business together is technically finished, I still feel free to call and ask advice on our other properties, as one would ask of a friend. On every level, I cannot commend this agency strongly enough. Sincerely Andrew DickinsonPositiveResponsiveness, Quality, Professionalism, Value
Thank you Andrew for your positive review. It was out pleasure to guide you through the process of renting and selling.
5/5
Erin at Garrett Whitelock was fantastic to work with. Clear communication, efficient, and genuinely helpful throughout. A truly 5-star experience, I would absolutely use them again.
1/5
One of the worst estate agents that I've had the displeasure of dealing with in my 10+ years of private renting! Every step of the journey from the moment that we were accepted as tenants to the very bitter end has been painful having to deal with the estate agents. They were constantly condescending, they always put the blame on us any time we raised a maintenance issue, very unprofessional and combative.
5/5
Staff are very helpful
5/5
My wife and I have had a wonderful renter/agent relationship with Harry and recommend Garrett Whitelock as an agent. We ran into some unique challenges with our rental right after move in, and they were resolved in a quick and professional manner.
5/5
Rented my property through Garrett Whitelock for the past 5 years and have now recently sold the property through them. Would highly recommended as you couldn’t fault them throughout. Great speedy communication and made life stress free. Would definitely recommend
Hi Janice, thank you for taking the time to leave such a positive review. We really enjoyed looking after your property and we were pleased to achieve a successful sale for you. All the best.
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Yes. In The Trusted Agent 2026 awards: Garrett Whitelock, London won Gold.