5/5
Super professional and great experience working with Lucy and the team.
Agent replied · 30 September 2023
Thank you Jonny for your positive review

Trusted Agent profile · London Bridge · London
Verified
★★★★★
333 reviews across 1 platform
164 Tower Bridge Road, London Bridge, London, SE1 3FG
Garrett Whitelock's office in London Bridge, London, at 164 Tower Bridge Road, is rated 4.9 out of 5 across 333 reviews on 1 platform, including 333 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
At Garrett Whitelock we enjoy being part of your local life. Between them the directors have been in SE1 for a combined 20 years and are proud to own a business here. It’s why we are happy to answer any questions you might have on how best to sell or rent your property or to help out if you’re new to the area and simply need some advice. As we continue to reinvest in a community that has given us so much we look to use local suppliers where we can and are visible at festivals and other events. We further our role as responsible citizens by giving a percentage of our fees every month to a local charity as voted for by our clients. Ultimately we’re providing a service to SE1 residents and property owners. Our offices are located in renovated buildings with a historical flavour (they were at one time a print works warehouse) and we’ve designed them to be as pleasant and welcoming as possible, with the exposed brickwork and contemporary finish a reminder of the history of SE1 as well as its modern life. If you need some excellent property advice or are looking to let, rent, sell or buy either visit or call us now on 020 7407 4586
The Trusted Agent 2026 results for Garrett Whitelock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London Bridge office, from every platform, shown as written. First names only.
5/5
Super professional and great experience working with Lucy and the team.
Thank you Jonny for your positive review
5/5
Great agency. We have lived in a rented property managed by Garrett Whitelock for the last 3 years and are really happy with their service. We are particularly pleased by the regular check-ins/visits to the property and the response time whenever we have any issues/concerns.
Thank you Deobrah for your kind review. I'm glad you have had such a positive experience with our services.
5/5
Very good, personal service when selling my property. Everything was handled quickly and efficiently with good communication.
5/5
Excellent service by a great team! Harry who showed us our new place was really nice, pleasant and honest. Made everything super easy and straight forward. The whole process was easy and smooth and Kerri, our property manager, as well as the rest of the GW team are super helpful and show a genuine interest for the tenant's experience. Highly recommended!
Many thanks for leaving a review. I shall pass your comments onto Harry and the team.
5/5
I can’t fault Harry and the rest of the team at Garrett Whitelock. From the start of the sales process they were responsive and reliable. Ours wasn’t a straightforward sale, with many frustrations along the way, but they took it all on their stride and provided an excellent service. They were also far better value than many others we considered.
Thank you very much for such a positive review Abigail. This was a tough one to get to completion but so pleased we managed to get there in the end. All the best.
5/5
We had a fantastic experience working with Lucy from Garrett Whitelock. From the very beginning, she was professional, responsive, and genuinely committed to helping us find the right apartment. She guided us smoothly through the whole …
5/5
I had a fantastic experience with Garret Whitelock. They helped me find the perfect apartment and made the whole process smooth and stress-free. Communication was excellent throughout, and they were always proactive in keeping me updated. …
5/5
Garrett Whitelock have managed our property in London for over 10 years We have always been very happy with their level of service and support. We have been dealing with the same staff for 10 years and they deal with any problems with our property very efficiently.
Thank you Avril for your positive review. It is much appreciated.
5/5
5/5! Harry was very helpful, and the entire process was run very smoothly and professionally
Thank you for the review. It is very much appreciated.
5/5
GW break the stereotype. They provide a personal, no nonsense, down to earth efficient service. No hard sell or fee chasing advice. From the owners to the team their service is friendly, efficient, practical and tailored to your needs as a landlord. I’m pleased to have received consistently excellent service over many years for finding good tenants and managing when required.
Thank you guy for your positive review and your continued business over the years. It means a lot to us all at Garrett Whitelock
5/5
Could not be more impressed by the service received from Lucy, and the entire GW team, helping us find a flat for our relocation to the UK. Prompt, informative, professional, and went above the expectations (pictures, videos, calls, etc.) to make sure we were comfortable. Would absolutely recommend.
Glad you found our service impressive. We aim to provide the best possible experience we can for our customers. We hop you have settled into your new home well.
5/5
Competent, professional and competitive. I switched from one of the 'well known' estate agents and have not regretted the move. The office is local to the Tower Bridge area and importantly, the staff have good local knowledge. Their landlord services have been responsive and excellent.
Hi Jeremy, thank you for taking the time to leave us a review. Your positive feedback means a lot to us here at Garrett Whitelock
5/5
We rented a flat managed by GW for two years. Hands down the best experience I’ve had with a realtor in London. They are responsive, helpful, and make sure you are well taken care of. Never had any issues. Our realtor was Harry, super friendly and efficient, took time walk us through the process and answer all our questions… highly recommend!
Hi Facundo thank you very much for such a positive review. It is appreciated.
5/5
Harry and Kerri are both very professional real estate stars. Harry showed me the flat as many times as I needed to decide, thoroughly and honestly discussed the potential of the property and explained the terms of the contract in great detail. Kerri, providing me support during the life of the contract, is like a fairy godmother and is always reachable.
Hi Ernesto, thank you for your kinds words. It means a lot to us all here to read such positive feedback. I shall pass this onto Kerry and Harry
5/5
The team at Garrett Whitelock are brilliant to work with. They manage 3 properties for me and go above and beyond to help with anything I need. They are responsive and honest which is not always easy to find. Would highly recommend for sales and lettings.
Thank you Sejal for your great review. Your continued business and support over the years has been greatly appreciated and we look forward to managing your properties going forward.
5/5
Both Ben and Lee at Garrett Whitelock have been brilliant to deal with. They are extremely knowledgable about the rental market in SE1 and found me a fantastic property within days after months of searching with other estate agents. They have also been extremely helpful since I've moved in. I would highly recommend Garrett Whitelock to anyone looking to rent or buy a property in SE1.
5/5
Excellent, professional service. Harry was reliable and informative throughout my purchase process
Thank you for your 5* star review. I was pass on your comments to Harry.
5/5
Lucy found me an excellent apartment, then the next morning an even better one which I took immediately. After having rented over 20 apartments, I’ve never had such a seamless experience finding a place - in less than a day. Consummate professional making first class choices, zero complications. 5 solid stars.
Hi Phil, thank you very much for such a glowing review. Your feedback means a lot to us and I have passed this onto Lucy as well.
5/5
Garrett Whitelock have managed my tenanted property for many years. Every member of their team have provided exceptional service. They are all totally interested in managing all aspects of my property requirements. Kerri, in particular is 'on the ball' and always responsive to both the property needs of myself and my tenants. Thank you Garrett Whitelock
Thank you very much for your positive review Tom. Your continued business means a lot to us all at Garrett Whitelock
5/5
I've been a tenant through G&W for just under 3 years and must compliment them on their good communications and personal touch. Shout out especially to Kerri who's great, professional, but also has a personal touch. Much appreciated, would recommend!
Thank you for your review Lorna. We are pleased you enjoyed your stay in the apartment
5/5
Garret Whitelock have found me tenants for about 5 years running now, and I have come to really appreciate their consistency and professionalism over that time. They arranged and managed several viewings in the first 2 weeks, while other local estate agents (who shall remain nameless) had 0 viewings and suggested that the 'market was slow'. As a landlord, I can recommend them without reservation.PositiveQuality, Professionalism
Thank you Chris for your kinds words. Feedback is very important to us and hearing such complimentary words is fantastic to hear.
5/5
Really happy with the service from Harry. He showed me a fantastic place I ended up getting and walked me through every step of the process afterwards, which is especially appreciated since I am moving here from abroad. Highly recommended.
Hi Joel, thank you for leaving a review. It is very much appreciated and we hope you are enjoying your new home.
5/5
Lucy, our estate agent throughout the process of renting our new flat, was great. She was very easy to contact and made the whole process of securing our flat easy.
Hi Kate, thank you for your review. Glad to hear you found the process a positive one.
5/5
Been using Garrett Whitelock for some 5 years now. Can't fault their service. As a Landlord I need a responsive, efficient service that adjusts as my needs change. They have completely understood my requirements and go the extra mile to help out. They're a lovely bunch of people too!
Thank you Farida for your very positive review. It's so nice to read that you think so highly of us. I have passed your comments onto the team.
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Yes. In The Trusted Agent 2026 awards: Garrett Whitelock, London won Gold.