Anwyl Homes Llay reviews

★★★★★ 5/5

Trustpilot

Anwyl at Croes Atti - fantastic!

So we had to leave this review as part of our journey so far because we need to share how amazing the Anwyl team have been. This is our second Anwyl home and we can honestly say, we wouldn’t buy from anyone else. Not only are they beautiful, modern homes but Anwyl as a business know how to do it right. Buying a home is a HUGE life experience and quite frankly it can be quite daunting at times….but the team at Anwyl that we’ve had the pleasure of dealing with have made it simple, straight forward and most of all….exciting!! We literally cannot wait for our new home to be built and we have to give a huge shout out to Angela at Croes Atti. This lady is a wonderful person…she’s been there for us from day one of reserving our plot on early bird. We’re moving back to the area for family reasons which have been a very sad time for us as a family, and the decision to find another home so quickly after buying our Kingsley last year, was not made lightly. Angela has literally hand-held us the whole way by keeping us informed, getting in touch when she said she would, managing our expectations and basically sorting everything out with speed, efficiency and most of all with care. She’s absolutely brilliant and we couldn’t have done all this without her. We’re now well on our way to owning our dream home and what started out as what we thought would be a hard road ahead, has been smooth running and EXCITING!!!! So thank you Angela and the Anwyl team….we will post another update review as we get nearer to owning our beautiful forever home :-) x

Michaela · 28 June 2022

★★★★★ 5/5

Trustpilot

First Class Customer Service

Chris was great today. He came across like he was more than happy to help with any task we asked him to do. He listened to what we had to say and gave his honest opinion. He seemed like he is happy in is Job. The work he done was to a high standard and he just seemed like a really genuine guy.

Alan · 11 December 2023

★★★★★ 5/5

Trustpilot

Thank you Carol from the sales office…

Thank you Carol from the sales office @the oak at Ellesmere Port…I really don’t know how exactly to describe Carol is helping people like me enquiring to buy a house. I am first time buyer and quite blurry in a lot of things . She is so amazing and she gave so much information and always cheerful to help with my questions. Initially I can’t find any place in this development but she even called to her colleagues asked information for me according to my needs. I decided to buy in this development partly because of her guidance as she provided so much facts. I want to rate her service as super super stars ⭐️ ⭐️⭐️⭐️⭐️⭐️

T.S · 22 June 2022

★★★★★ 5/5

Trustpilot

I have just moved into my first home in…

I have just moved into my first home in One of the Anwyl properties and I have been pleased with the service that I have received from them up to now.To be honest sale team was amazing especially Helen .She was really helpful and supportive even from first step of purchase which was securing my reservation and been always there to answer to my stupid questions .I had no experience before related to the home purchase so her support pushed me through the process and gave me peace of mind which was amazing .Anwyl had a good site team as well especially Gaz who was always there for me for any problem in the house .Gaz was amazing to support me for any issues in the house for instance I had electric issue in the house and he sort that out as an emergency matter in less than 24h which was a massive help.When I had a keys for the house there were some issues regarding patio doors and front door which are all sorted by Gaz .Gaz was really friendly and was ready to respond to any enquiries ASAP which was great for someone like me who works full time and quiet limited on spare time.I recommend Anwyl homes as they been really supportive through the purchase process.

Katie · 21 June 2022

★★★★★ 5/5

Trustpilot

Plot 10 winnington place

We reserved our first home March / April 2021 and moved in November 21, the service was amazing from start to finish from Kelly and Marie with the sales as updates of the home to Keith and Phil on the build side, we’ve had many messages checking everything is ok and no problems, Keith has been fab when passing to confirm any snags and Also keep me posted on when any snags will be sorted. Such a friendly estate and would reccomend this company to anyone buying especially first time home owners when your clueless they were amazing

Lissie · 15 June 2022

★★★★★ 5/5

Trustpilot

Our First Anwyl Home

Moved into our new Anwyl home last year. The sales and site teams have been fantastic. Marie was amazing through the sales stage and keeping us up to date with the build progress and conducting our options meetings. Keith & Phil are quick to respond to any queries and have been great at keeping us updated on any site activity we may need to know about. Any snags we encountered were resolved quickly and without issue. We've been impressed at the quality of the homes built by Anwyl and would recommend them to others.

Ross · 10 June 2022

★★★★★ 5/5

Trustpilot

New site in Winnington

We purchased our first family home on the Winnington Anwyl site in April 2021 and moved in early this year. We were drawn to Anwyl due to hearing great things about their build quality and overall house spec compared to other companies. The sales representatives in the office, Marie & Kelly were really helpful and made the entire journey for us an simple one. The site team have also been fantastic since we moved in, Keith and the team have been on hand to assist with any requirements and have proactively checked in on us regularly to ensure everything is going well for us at the new house and have taken care of the general snags we raised in an efficient and timely manor. Overall we have had a good experience with Anwyl and would certainly not hesitate to recommend them to others.

Matthew · 8 June 2022

★★★★★ 5/5

Trustpilot

Steven is an asset

My partner and I are in the process of purchasing our very first home courtesy of Stephen who is the sales representative at the Maes Y Rhedyn site.We were initially apprehensive about the process and what steps were needed to be taken to successfully secure a property. Thankfully, Stephen was most helpful and guided us throughout the process no matter how silly or stupid our questions sounded, he was able to give us the information.We don't usually write reviews but we felt it was only right to highlight our experience with Anwyl. Stephen has provided us with exceptional service - making the process less stressful than it should be and always keeping us up to date.

Patrycja · 6 June 2022

★★★★★ 5/5

Trustpilot

Remedial works

Richard Nelson has been to the property several times, throughout these times he has displayed a high level of competence and commitment to the works that needed rectifying. His professionalism was second to none and kept us up to date after every visit

Thomas · 29 November 2024

★★★★★ 5/5

Trustpilot

Lovely new home

Following key release on 29th September, I have been able to rely on the help and support of Joe Turano, Site Manager. He has been able to sort my snagging and he is always a phone call away if needs be. I am looking forward to settling in and enjoying the experience of my lovely new home. Thanks Joe and all the team!

Hayley · 29 November 2023

★★★★★ 5/5

Trustpilot

So far we are at the beginning stages…

So far we are at the beginning stages in the process of buying our new home. We have secured our reservation for our plot and are preparing to decide the extras to go into the house. The staff from the start especially Stephen have been very friendly and helpful with our needs and have answered our queries and concerns when asked. I must give a special praise to the relief saleswoman who was brought in to deal with our reservation, as she was clearly overwhelmed the day of the homes being released. We hope our experience going forward continues in this way and that we never look back in regret.

Savitri · 21 May 2022

★★★★★ 5/5

Trustpilot

From the moment we stepped into the…

From the moment we stepped into the office at Maes Y rhedyn Stephen has been fantastic! He has explained the process in detail and held our hands, as we navigate what can be the most stressful time in your life. Stephen has met our expectations at every point. His knowledge of the process and the homes is incredible.Stephen has been kind, empathetic and professional at every point, we hope he is with us till move in day and hopefully carry some boxes :)

Catherine · 18 May 2022

★★★★★ 5/5

Trustpilot

Lee Ashworth Specifically

This is solely a review for Lee Ashworth.I've not had a good or awful experience with Anwyl themselves so cannot comment.However Lee Ashworth was brilliant. Turned up on time very polite put covers on shoes without asking etc. Nice guy to talk to and got the job done quick. Was nice to meet a fellow close protection officer as well which meant we ha da good chat Thanks Lee

Sean · 20 June 2023

★★★★★ 5/5

Trustpilot

A proper painter.

Chris the decorator arrived to day,on the dot, to rectify some small snags on the kitchen ceiling and stair wall. A thoroughly professional job was done in an orderly and respectful manner. Sheets were put down to prevent any possible paint splashes. Cleaned up after him so no mess. I now have a gleaming kitchen ceiling and stair wall. Thank you Chris. 👍

David · 20 November 2023

★★★★★ 5/5

Trustpilot

Amazing Customer Service Technician

Josh Hough came to our house to rectify issues with our windows, walls and bathrooms. Completed the work in 3 hours, made no mess, work was of very high quality and he was polite and informed us along the way about what he was doing and invited us to check it prior to him finishing up. Thanks Josh!

Joanna · 7 March 2024

★★★★★ 5/5

Trustpilot

Lawrence gardens

We moved into our beautiful Hartford house at Lawrence Garden in April 2022, and we are happy with our house. The reasons for selecting Lawreance Garden for our dream house were the site location (near A6), well designed homes, quiet area, and the greeneries. Since it’s our first home purchase we had millions of questions to ask, and the support we got from Hayley and Debbi from day one was remarkable. They arranged to view the available show homes as many times as we want to find the right property which meets our needs. Throughout the process we were well informed which helped us to move forward. We appreciate their effort, and we are sure they are a credit to Anwyl. Peter and Ian, the site managers ensured that the house was ready to move in. The house demonstration by Peter was well explanatory. The deliveries we had before we moved in was sorted by Ian and we appreciated the help. Once we moved in every day they knocked on the door to check everything was ok and sent workman without delay to sort out any minute defect noted (only very little). These two dedicated supervisors are always available and responds quickly to our enquires. They are working hard to keep the customers happy which is their aim. We see them every day many times walking through the site to make sure everything is going smoothly. They are very pleasant and always give us a wave whenever see us. There is no doubt to say that Ian and Peter is a credit to the organisation. Like the site mangers the entire site team are very polite and happy to help at any time. We are satisfied with the service we received, and we would be happy to recommend Anwyl homes to anyone in future. Thank you Anwyl. .

Manu · 1 May 2022

★★★★★ 5/5

Trustpilot

Happy Home Purchase. Thank you.

I bought my home on Lawrence Gardens Barton last year and was the second owner to move in. (June 2021) I was very impressed with the well designed homes on a spacious site layout and convenient location. Having never bought a new home before, I had heard the ‘horror stories!’ This was a leap of faith for me which soon became my best move. The support I received initially from Sam in sales was outstanding. She really guided me through the whole buying process. When I moved in, the site managers Ian and Pete made sure my house was fully ready to an impeccable standard. They regularly knocked on my door to check everything was ok. As soon as I reported any snags (and there were very few) a tradesman would visit in the next couple of days and all snags were completely rectified. Ian and Pete are still always available to offer assistance and can be contacted easily if needed. They have a very good working ethos and always respond promptly to any queries. They have made the whole experience a real pleasure. I didn’t really know what to expect from site managers but never expected to receive this high level of service which have I received. They are a credit to Anwyl Homes.I would be very happy to recommend Anwyl homes in the future especially the Lawrence Gardens team. Could not recommend them highly enough. Thank you everyone. I am extremely happy with my Anwyl Home.

JP · 23 April 2022

★★★★★ 5/5

Trustpilot

I moved into my new home in December…

I moved into my new home in December and I can honestly say; I have had the best experience. All of the staff on site are ready to offer assistance with snagging or general enquiries and they have a very good working ethos, they take the time to introduce them selves and always ask if you have any issues that need to be fixed. From what I have witnessed, they follow Heath & Safety by keeping areas of work clean and accessible at all all times and are very keen on keeping the residents happy and safe.Ian and his team have done an amazing job and I would be very happy to recommend Anwyl homes in the future to friends and family.

Terri · 21 April 2022

★★★★★ 5/5

Trustpilot

Paul Highman - highly recommended

Paul Highman visited our Anwyl property to repair a list of issues raised on our snag list. Paul was highly professional, worked very well, was nice and tidy and very pleasant to have around. All jobs were executed to a high standard and we would be very happy to have Paul return to complete any jobs we may need doing in the future.

Sarah · 7 November 2023

★★★★★ 5/5

Trustpilot

Alexandra Gardens - Anwyl Homes Review

Jason has been absolutely amazing throughout the whole process. Everything has gone so smoothly and made the whole experience so enjoyable, keeping us up to date at every step. We would recommend anyone we know to look at purchasing on this estate due how good Jason has been throughout. We have full trust in anwyl as a builder and just can’t wait to move in now.

Zoe · 24 August 2023

★★★★★ 5/5

Trustpilot

Anwyl Homes, Lawrence Gardens,Barton, Preston,Lancashire

We purchased a Hartford 4 bed at Lawrence Gardens, Barton in mid December. On our 1st visit to the site, we were very impressed with the spacious open green spaces within the site and layout. We were shown the beautiful show houses by Haley and Debbie , who were very professional and answered all our questions and were very knowledgeable and helpful. The site location is perfectly situated on the A6 and close to the motorway junction for travelling. Hayley and Debbie kept us informed throughout the whole purchase process. When we moved in, the site managers Ian and Pete came to see us to check everything was ok and regularly knocked to see if we needed anything. They asked us to make a snag list (there was not much). Various tradesmen appeared over the next couple of weeks and all snags were completed , over and above. Everyone was so polite , helpful and clean workers. Since moving in, we have noticed how much effort goes into keeping the site clean and tidy , even a road sweeper each day on the roads. Ian the site manager is present when work is carried out and works very hard to make sure the site is always tidy for the residents who have already moved in. The house is very well designed and a pleasure to live in. We especially find useful the door leading from the utility into the garage. We would not hesitate in recommending Anwyl, we would buy off them again. We only wish they offered a five Bedroom. The whole site seems to run like clockwork, which can only be down to Ian , his team and their professionalism. Very impressed.

Renvarg · 29 March 2022

★★★★★ 5/5

Trustpilot

Fairways

Alex, Helen and Sarah at the fairways were very helpful throughout the whole process up until our exchange of contracts last week. The amount of communication was right with us being kept updated on each step without it being too much, and everyone was always really helpful when we had questions. The options appointment with Alex was really good as we were able to discuss what we wanted ourselves with him able to help advise if we needed it. I’ve bought a new build before from another builder which had issues but so far so good with Anwyl.

Customer · 16 March 2022

★★★★★ 5/5

Trustpilot

Excellent experience from beginning to…

Lawrence Gardens - Barton - Excellent experience from beginning to end. Hayley & Debbie in the Sales Office were extremely helpful and friendly and took the stress out of purchasing my house. Ian and Pete on site have gone the extra mile to ensure all is good and contacted me most days just after purchase to ensure there were no problems with my house. Beautiful house, well finished, everything thought of, I can fully recommend Anywl Homes. Thank you team.

JP · 13 March 2022

★★★★★ 1/5

Trustpilot

Hidden defects and poor aftercare, Buyer Beware

After five years, we’ve discovered significant black mould on an exterior bathroom wall. An NHBC inspection confirmed this was caused by poorly installed and entirely missing insulation. Although we flagged this in our initial snagging report within the first year, and Anwyl claimed to have fixed it, it is now clear the work was never done correctly. Despite the NHBC confirming the defect, Anwyl is hiding behind the two-year warranty period to avoid responsibility for their original mistake. Disappointing service and poor build quality.

L · 20 February 2026