Every review we hold for the Llanelli office, from every platform, shown as written. First names only.
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5/5
GoogleSuper helpful every step of the way! were super patient and understanding when it came to us buying a property for the first time. Amazing staff and the process was made easy by them
Linda Β· 24 August 2026
Agent replied Β· 25 August 2026
Thank you so much for your fantastic 5-star review!
It was an absolute pleasure to help you through your first property purchase, and we are so pleased to hear that you felt supported every step of the way.
Buying your first home can feel like a big journey, so knowing that our teamβs patience, understanding and guidance helped make the process feel easier means so much to us.
Thank you for taking the time to share such lovely feedback about our Llanelli Sales team. We wish you all the very best and hope you enjoy your new home!
Lorraine & the Llanelli Sales Team
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5/5
GoogleReally impressed with the property buying process with the Dawsons team at Llanelli, especially Sue who kept on top of things and gave us regular updates. All very friendly and professional.
Sam Β· 14 July 2025
Agent replied Β· 14 April 2026
Thank you so much for your lovely review. I'm so pleased to hear you were happy with the service from our Llanelli team. Sue is fantastic at what she does, and I know she'll be delighted to hear your kind words, she takes great pride in keeping everything moving and keeping our clients well-informed.
It really means a lot to us to know you found the process friendly and professional. Wishing you all the very best in your new home.
Thank you again
Lorraine and the Llanelli Sales Team
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5/5
GoogleThe very first time I met Jen to view a house, I told her about predicament and she immediately recognised my needs and did all she could to assist me. Although it took a while due to a few circumstances, I waited patiently and now I'm living in a 2 bed flat and you can't imagine the peace and joy I have. Thank you so much Jen and your team. Dawsons all the way!!β€οΈ
Lady Β· 15 June 2023
Agent replied Β· 6 July 2023
Good Afternoon
Thank you so much for taking the time to leave this lovely review for our Llanelli office, and in particular Jen, we pride ourselves on delivering an excellent customer services and experience and are delighted to read that we were able to assist you with your property move and in turn this has been able to provide you with peace and joy. We will be sure to pass your kind words on to Jen who will be so happy to have received this lovely five starred review.
If we can be any further assistance please dont hesitate to get in touch with us or call into the office at any time.
Many thanks once again.
Kind Regards
Sam and the team at Llanelli Lettings
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5/5
GoogleLorraine and Natasha were both communicative and helpful when we were buying a house advertised with Dawsons. They went above and beyond for us. Thank you.
Rebekah Β· 14 August 2025
Agent replied Β· 14 April 2026
Thank you so much for your kind words and 5-star review. It was a pleasure to assist you throughout your home-buying journey. Natasha and I are so pleased to hear that you felt supported, we always aim to go the extra mile for our buyers and sellers alike. Wishing you all the best as you settle into your new home.
Warm regards,
Lorraine, Sales Manager, Llanelli Branch
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5/5
GoogleJust like to say 2nd time moving with Dawsons rentals and from start to move was made so easy by the staff,everyone of them go above and beyond,I've been in my new home 2months now and they still check in on how me and my teenage girl are
Dai awn all at Dawsons Llanelli thank you
Ceri Β· 16 May 2024
Agent replied Β· 6 July 2023
Hello Ceri,
Thank you so much for leaving this lovely 5-Star review for our Llanelli β¦ More
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5/5
GoogleThe experience with Dawsons Llanelli was positive in all way. All the staff was very helpful from day 1. They find us buyers really quickly, but unfortunately only the third buyers very able to take it to the end. But Dawsons reacted very quickly both times when the buyers pulled out. They organised a group viewing fast. We had a good communication all the time.
Gabriel Β· 9 October 2023
Agent replied Β· 29 August 2023
Dear Gabriel
The team is so grateful for the glowing review and it has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients and we are thrilled that you are happy with the service and end result.
All the very best,
Lorraine and the Llanelli team
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1/5
TrustpilotI'd give a 0 If i could
I'd give a 0 If i could these people take your money and treat you like garbage they kicked me out due to my commitments at the job centre an they expected to just walk into my residence without a call or text an expect you to wait for them like some prisoner there partner in crime passageway housing have 2 perverts named Aadil an Hamzah who walked into my residence when I was in the bathroom with no clothes on then there boss Zoran tried to say I signed a document allowing them to do so trust me if you don't mind your privacy being invaded by perverts then by all means contact them for accommodation
Joshua Β· 25 February 2026
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5/5
GoogleI found Dawson's so professional , accommodating, and easy to deal with.
Thank you so much to Natasha and James for helping us find our forever home π β¦
Alison Β· 15 May 2025
Agent replied Β· 23 October 2024
Good morning
Thank you so much for your kind 5-star review.
We're so pleased to hear that Natasha and James were able to help you find your forever home. It means a lot to know you found our service professional and accommodating. Wishing you all the best in your new home, and if you ever need anything in the future, weβre always here to help!
Kind regards
Lorraine and the Llanelli Sales team
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5/5
GoogleBrilliant experience all round, every member of the team were very helpful, friendly and efficient. They made buying our first home very special from first viewing to the hand over of the keys. We had a very bad experience with a competitor of theirs so we were very pleasantly surprised when we started dealing with Dawsons, will definitely be recommending!!
Rex Β· 16 October 2025
Agent replied Β· 14 April 2026
Thank you so much for your wonderful review and your lovely card. We are absolutely delighted to hear that your experience with us was such a positive one, especially after a difficult start elsewhere. It means a lot to know we helped make buying your first home feel special from beginning to end. Wishing you every happiness in your new home, from myself and the whole Dawsons Llanelli team.
Warm regards,
Lorraine
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5/5
GoogleWe received excellent service from the team at Dawsons Llanelli. Our house was marketed very well, and sold at the asking price to the first viewer. Communication was very good, we were kept updated frequently with any developments. I would highly recommend using them to anyone selling property in Llanelli.
Lisa Β· 16 May 2024
Agent replied Β· 22 February 2024
Dear Lisa
Many thanks for your 5 star review and positive feedback, the team are very appreciate of your kind words! We are thrilled to have been able to work with you and help achieve the results and timescales you needed.
Please do not hesitate to contact us if we can be of further assistance and we hope to see you soon!
Best wishes
Lorraine and the Llanelli sales team
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5/5
GoogleThank you ever so much Dawsons Letting for accepting my application and making sure that I settled in smoothly. Special regards to the Residential Letting team especially Jennifer for not getting tired of my frequent pestering with calls. I am grateful and surely will recommend, Dawsons.
Osolife Β· 16 May 2024
Agent replied Β· 6 July 2023
Hello and thank you for taking the time to leave this lovely 5-star review for our Llanelli lettings team, we are delighted that we were able to assist you find your new home and that Jennifer was on hand to assist with your calls. β¦ More
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5/5
GoogleJenny and the team were amazing at helping us move into our new rental property. Quick at replying and so friendly, exactly what we needed to take any stress off of relocating. Thank you so much! I appreciate your help with all our questions.
Amy Β· 16 May 2024
Agent replied Β· 26 November 2023
Hi Amy
Thank you so much for taking the time to leave this lovely review for Jen and our Lettings team in Llanelli, at Dawsons we pride ourselves on delivering an exceptional customer service and experience and so we are absolutely delighted that we have been able to provide this to you and help you to relocate.
If we can be any further assistance at any time please do not hesitate to reach out to us.
Kind Regards
Jen and the team at Llanelli Lettings.
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5/5
GoogleVery honest and direct dealings. Great service and nice people working here. Sold our property in Llanelli.
Anne Β· 12 May 2025
Agent replied Β· 23 October 2024
Good morning Anne
Thank you so much for your 5-star review. We're thrilled to hear that you found our team to be honest and direct throughout the process. It's great to know that you had a positive experience selling your property in Llanelli with us. We truly appreciate your kind words and are grateful for the opportunity to work with you. Wishing you all the best.
Lorraine and the Llanelli Sales Team
Dawsons Estate Agents
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5/5
GoogleI used Dawsons when buying my first property and they were fantastic from start to finish, always giving me advice and keeping me in the loop with what was happening. Thank you very much to Natasha, Sarah and Sue for all your hard work.
Jacob Β· 14 December 2025
Agent replied Β· 14 April 2026
Thank you so much for your lovely review. I am so happy to hear that your first home-buying experience felt supported from start to finish, thatβs exactly what we strive for. Natasha, Sarah, and Sue will be thrilled to know their guidance and updates made the process smoother for you.
Wishing you every happiness in your new home, and thank you again for choosing our Llanelli team.
Lorraine and the team at Dawsons Llanelli Sales
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5/5
GoogleVery impressed by initial meeting with Tash who was understanding and helpful
John Β· 10 August 2026
Agent replied Β· 12 August 2026
Thank you so much for taking the time to provide this lovely 5-star review for Tash.
Your kind words regarding Tash's understanding and helpfulness are greatly appreciated, so once again we would like to thank you for taking the time to share your experience.
If we can be any further assistance at any time please do not hesitate to reach out to us.
Kind Regards,
Lorraine and all the team at Llanelli Sales.
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5/5
GoogleI couldn't thank you all enough. From the moment Leah showed us the soon to be our forever home, to the moment we received our keys, it was a smooth process. Clear and precise information, updates and follows up. Couldn't recommend Lorraine and her team enough. Fantastic service all around. Keep up the good work, and again many thanks from the happy new homeowners!
Loredana Β· 1 August 2022
Agent replied Β· 28 May 2023
Hello Loredana
We are thrilled that you are happy with the service we provided as we aim to put customer service at the forefront of everything we do!
Thank you for taking the time to provide the feedback and star rating and please let us know if we can help in the future.
Best wishes,
Lorraine, Mel, Leah - Llanelli team
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5/5
GoogleThis was a great transaction. From the beginning of the process of selling our property to the very end the professionalism of all involved never wavered. Communication was consistant and always respectful and friendly. Thank you to Mel and all of her team who helped to make such a usually difficult and stressful process easy.
Nick Β· 16 May 2023
Agent replied Β· 28 May 2023
Good morning
We are so pleased to hear that you are satisfied with the customer service and β¦ More
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5/5
GoogleCouldnβt be happier with the service weβve received from Dawson Llanelli. What a superb team.
Jan Β· 11 May 2025
Agent replied Β· 11 May 2026
Good morning
Thank you for your fantastic 5-star review for our team. We are so pleased to hear that you couldnβt be happier with the service from our Llanelli team, and to read you note them as a βsuperb teamβ is fantastic thank you so much. Both the Sales and Lettings team will be so pleased to read this thank you.
We are always here to help. Thank you.
The Llanelli Team
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5/5
GoogleWe sold and bought a property with Dawson. They supported us through the whole process and kept us informed of what was happening and timescales. We canβt recommend Dawson enough and would definitely use them again.
Sue Carwithen
Sue Β· 16 May 2024
Agent replied Β· 11 October 2023
Hello Sue
Thank you for your kind words and feedback for the team. We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service.
Please do not hesitate to pop into branch or call us if we can help with anything in the future.
Best Wishes
Lorraine and the Llanelli team
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5/5
GoogleA huge thank you to the sales team at Dawson's Llanelli who have sold my house within a month of it going on the market. A particular thank you to Mel for her swift response in coming out to value the property, and to Harrison for β¦
Alison Β· 30 September 2023
Agent replied Β· 28 May 2023
Hi Tracy
We are so pleased that you are happy with the service provided by the team here β¦ More
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5/5
GoogleThanks to Sam for being super helpful and professional, would highly recommend
Conor Β· 11 May 2025
Agent replied Β· 11 May 2026
Hello and Thank you for your wonderful 5 star review. We are so pleased to hear you found Sam super helpful and professional. Your recommendation means a lot to us and Sam especially is delighted to read this review and to hear you have found a property too. We truly appreciate your support, and wish you all the best in your new home, you know where we are if you look to move again.
Thanks again
Jen, Sam, Michelle & Shelby (Llanelli Lettings Team)
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1/5
TrustpilotDisappointing valuation visit
The agent called Samantha, from Dawson estate agent in Mumbles branch in Swansea, visited my property for valuation, but showed a lack of professional engagement during the viewing and rushed to another the appointment.
Litjens Β· 10 September 2026
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5/5
GoogleI highly recommend the Dawsons branch in Llanelli. They are all extremely professional, the photos and brochure are outstanding. Leah has been brilliant throughout keeping us up to date with viewings, offers and feedback on our property as well as sending properties she thinks we might be interested in.
Robert Β· 22 May 2023
Agent replied Β· 28 May 2023
Hi Robert
Thank you for taking the time to write such a glowing review and we really β¦ More
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5/5
GoogleWe have used the services of Dawsons for the management of our two properties for over 5 years and I would strongly recommend all of the Llanelli team...Excellent staff with great communication skills.
Julian Β· 16 May 2024
Agent replied Β· 6 July 2023
Hello Julian
Thank you so very much for taking the time to leave this lovely review for our β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.